Pancyprian Insurance
Pancyprian Insurance is a motor third-party liability insurance for the CY market with online purchase and limited assistance availability.
Direct payment
Claims are handled through Pancyprian Insurance district offices, insurance intermediaries, and the Hellenic Bank branch network. Contact the Customer Contact Centre at 77772171 for claim notification.
Geographic scope
CY
Cyprus (including British Sovereign Bases of Akrotiri and Dhekelia) and countries that have signed the Unified Agreement (Green Card system). Claims from areas where the Government of the Republic of Cyprus does not exercise effective control are excluded.
Unique selling points
- New vehicle replacement benefit included: if your brand-new car is damaged beyond 60% of its value within the first year, it is replaced with the same model at no extra charge.
- Roadside assistance is included as a standard benefit, covering fuel/oil/water run-out, tyre change, and mechanical or electrical breakdown through a dedicated specialist partner.
- Optional no-excess add-on available, allowing policyholders to eliminate out-of-pocket deductible payments on own-damage claims for an additional premium.
- Renewal premium protection add-on shields the policyholder's no-claims discount from being affected after a claim, preventing surcharges at renewal.
- Policy is distributed through the extensive Hellenic Bank branch network in addition to Pancyprian district offices and insurance intermediaries, providing broad in-person access across Cyprus.
Coverage limits
Bodily Injury Liability
Covered
Third-party liability cover for bodily injury or death arising from use of the insured motor vehicle. Statutory minimum limit of €38,600,000 per event applies as mandated by Cyprus Law 96(I)/2000 and as amended by Law 167(I)/2023.
Property Damage Liability
Covered
Third-party liability cover for damage to third-party property arising from use of the insured motor vehicle. Statutory minimum limit of €1,300,000 per event applies as mandated by Cyprus Law 96(I)/2000 and as amended by Law 167(I)/2023.
Green Card (International Motor Insurance Certificate)
Covered
Cover is valid in Cyprus and in countries that have signed the Unified Agreement (Green Card system). The policy extends to all EU/EEA countries automatically; for non-EU Green Card countries, a Green Card certificate is issued by the insurer. Digital Green Cards are legally valid since January 2025 under Law 167(I)/2023.
Road Assistance and Accident Care Services
Covered
Services including assistance for fuel/oil/water run-out, tyre change, door unlocking (except electronic locks), and mechanical/electrical breakdown assistance provided by a specialised partner company. Services and conditions described in document AY(PS)44.
Driver Personal Accident Cover
Covered
Personal accident cover for the insured and any authorized driver stated on the Schedule or Cover Note, for the amount of €5,000 in case of: (a) Death, (b) Total and permanent loss of sight in one or both eyes, or (c) Loss of one or more limbs by physical severance at or above the wrist or ankle. Persons aged above 70 years are excluded from this benefit. An optional add-on exists to increase this amount.
Authorized Passenger Legal Liability
Covered
Legal liability cover for any authorized passenger in the insured motor vehicle for bodily injury, death, emergency hospital care, and third-party property damage arising from an accident caused by or arising out of the use of the insured motor vehicle within the geographical area as specified in the Policy.
Key conditions
territorial_scope
Cover is valid for use of the insured motor vehicle anywhere in Cyprus, including the British Sovereign Bases of Akrotiri and Dhekelia, and in countries that have signed the Unified Agreement (Green Card system). Claims arising from events in areas of Cyprus where the Government of the Republic of Cyprus does not exercise effective control are excluded.
green_card_rules
The policy extends automatically to all EU/EEA countries. For non-EU countries participating in the Green Card system, the insurer issues a Green Card (International Motor Insurance Certificate). Digital Green Cards have been legally valid since January 2025 under Law 167(I)/2023. For travel to Northern Cyprus, standard policy is not valid and separate insurance must be obtained at the checkpoint.
driver_restrictions
Online quotation eligibility requires the insured to be: (a) a permanent resident of Cyprus; (b) aged between 23 and 70 years (age last birthday); (c) not involved in a car accident or convicted of a driving offence in the past 3 years; (d) not suffering from epilepsy, impaired sight, or other physical/mental illness/disability in recent years. The vehicle must be a saloon, for private use, registered in the applicant's name, not duty-free, value not exceeding €60,000, up to 20 years old, up to 2200cc, right-hand drive, hard top, unmodified, and registered in Cyprus. Persons above 70 years of age are excluded from the personal accident benefit.
claim_notification_deadline
Specific claim notification deadline not explicitly stated in available sources. Policyholders should contact the Pancyprian Insurance Customer Contact Centre at 77772171 immediately following an incident. General conditions, exclusions and provisions are included in the full insurance Policy document.
bonus_malus_rules
Cyprus operates a bonus-malus (no-claims discount) system. Each claim-free year earns a premium discount; the market norm is up to 60% discount after six or more claim-free years. Each claim typically sets the policyholder back two to three years on the discount ladder. Pancyprian Insurance applies the industry-standard bonus-malus system; specific scale details are included in the full Policy document.
Where to buy
Documents
Car Insurance Product Summary (English) - Pancyprian Insurance
other
Policy specifics
Glass Breakage (Windscreen and Windows)
Compensation for breakage of windscreen or windows with no deductible or loading if payment is made for this benefit
Road Assistance and Accident Care Services
Services including fuel/oil/water run out, tire change, door unlocking (except electronic locks), and mechanical/electrical breakdown assistance provided by specialized partner company. Services and conditions described in document AY(PS)44
Personal Belongings and Clothing Cover
Coverage for loss or damage to personal belongings and clothing of insured (excluding money, jewelry, cameras, laptops, phones, and business items) while transported or stored in vehicle, caused by fire, accident, collision, lightning, theft - up to €1,000 per incident
Loss of Use Indemnity
Compensation for loss of use of insured motor vehicle in case of claim - maximum €20 per day for up to 10 working days
New Vehicle Replacement Benefit
Replacement of insured vehicle with new vehicle of same brand, model and specifications if: (i) loss/damage within first year of registration, (ii) vehicle purchased new by insured, (iii) repair cost exceeds 60% of vehicle value per manufacturer's price list
Geographical Coverage Area
Cover valid for insured motor vehicle use anywhere in Cyprus including British Sovereign Bases of Akrotiri and Dhekelia and countries that have signed the Unified Agreement
Vehicle Usage Restrictions
Motor vehicle must be used anywhere in Cyprus where government exercises effective control and in countries that have endorsed the Unified Agreement
Trailer Third-Party Liability
Third-party liability cover applies to trailer use when attached to and towed by the insured motor vehicle
Authorized Driver Coverage
Third-party liability cover applies to any authorized driver in case of accident resulting in bodily injury, death, emergency hospital care, and third-party property damage
Authorized Passenger Legal Liability
Legal liability cover for any authorized passenger in insured motor vehicle for bodily injury, death, emergency hospital care, and third-party property damage arising from accident
Natural Perils Coverage (Optional Add-on)
Optional coverage for vehicle damages from natural phenomena including flooding, storm, tempest, tornado, typhoon, cyclone, earthquake available with additional cost
No Excess/Deductible Option
Optional coverage allowing vehicle owner to avoid paying excess amount in case of claim on vehicle's own damages with additional premium cost
Renewal Premium Protection
Optional coverage protecting renewal premium from being charged loading/surcharge derived from payment of claim with additional premium cost
Personal Accident Coverage Increase
Optional coverage to increase personal accident protection amount for driver in case of accident with additional premium cost