AIG
AIG is a travel insurance for the CY market with no online purchase and 24/7 assistance.
Direct payment
Not confirmed in available sources. AIG Cyprus does not publish pricing or direct payment terms online; policies are placed via the Cyprus branch or authorised brokers such as DigiCare.
Geographic scope
EU
Worldwide; covers return and one-way trips outside country of residence
Unique selling points
- Global Travel Guard is backed by AIG Europe S.A., rated AA- (S&P) and A1 (Moody's), one of the highest financial-strength ratings of any insurer active in the Cyprus market.
- 24/7 worldwide multilingual travel assistance is operated through AIG Travel's own global service centres, not outsourced third parties, ensuring direct quality control over emergency response.
- COVID-19 cover is explicitly included for certain benefits, extending beyond the standard known-event exclusion that many travel insurers apply.
- Policies are available in both Greek and English, making AIG one of the few Cyprus travel insurers offering fully bilingual documentation to local and expat policyholders.
- The product is distributed through DigiCare, an authorised multilingual broker (English, Greek, Russian, Hebrew, Polish) that handles the full claims lifecycle on behalf of policyholders, reducing friction at claim time.
Coverage limits
Medical expenses
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Specific EUR limit for AIG Cyprus Global Travel Guard not publicly disclosed; available only through broker quote.
Emergency Medical Treatment
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Specific EUR limit not publicly available for Cyprus product; must be obtained via broker or direct branch contact.
Hospitalization
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Specific inpatient/hospitalization limit not publicly disclosed for AIG Cyprus Global Travel Guard.
Outpatient Treatment
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Specific outpatient limit not publicly disclosed for AIG Cyprus Global Travel Guard.
Emergency dental
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Specific emergency dental limit not publicly disclosed for AIG Cyprus Global Travel Guard.
Medical transport
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Specific medical transport limit not publicly disclosed for AIG Cyprus Global Travel Guard.
Medical Evacuation
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Specific evacuation limit not publicly disclosed for AIG Cyprus Global Travel Guard.
Repatriation Of Remains
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Specific repatriation of remains limit not publicly disclosed for AIG Cyprus Global Travel Guard.
Search & rescue
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Coverage status for search and rescue not publicly confirmed for AIG Cyprus Global Travel Guard.
COVID-19 treatment
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COVID-19 coverage terms not publicly detailed for AIG Cyprus Global Travel Guard.
Pre-Existing Medical Conditions
Excluded
Medical conditions which the insured had before the cover incepted are explicitly not covered. The policy contains conditions relating to the health of the insured and of people travelling with them; pre-existing conditions are excluded as a standard policy condition.
SourceWinter Sports Cover
Covered
Winter and hazardous sports cover is available as an optional add-on under the AIG Travel Guard product family, with additional premium loading.
Adventure Sports Cover
Covered
Adventure/hazardous sports cover is available as an optional add-on under the AIG Travel Guard product family.
Pregnancy Complications
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Pregnancy complication coverage terms not publicly detailed for AIG Cyprus Global Travel Guard. AIG Travel Guard globally excludes pre-existing conditions; routine pregnancy is typically excluded.
Personal liability
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Specific personal liability limit not publicly disclosed for AIG Cyprus Global Travel Guard.
Legal assistance
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Specific legal assistance limit not publicly disclosed for AIG Cyprus Global Travel Guard.
24/7 Emergency Assistance
Covered
AIG Travel Guard operates 24/7 worldwide multilingual travel assistance services through an international network of full-service contact centres. Access to emergency assistance is included as a standard benefit at no additional charge.
SourceKey conditions
Assistance call deadline
Not specified in publicly available Cyprus-specific sources. Contact the AIG assistance line or authorised broker (DigiCare) for the applicable call deadline.
Unauthorized treatment
Policy terms require the insured to take all reasonable steps to avoid or reduce any loss, and to notify AIG before obtaining medical treatment where possible. Failure to comply may result in reduced or denied claims. Specific penalty terms for the Cyprus Global Travel Guard product are not publicly disclosed.
Purchase while abroad
Not confirmed in publicly available sources. The Cyprus branch or an authorised broker should be contacted for policy purchase conditions while abroad.
Chronic conditions
Chronic diseases that constitute pre-existing conditions are excluded from coverage. The policy does not cover medical conditions which the insured had before the cover incepted.
Pregnancy
Coverage for pregnancy-related conditions is subject to policy terms and conditions. The policy contains health-related conditions affecting persons travelling; specific pregnancy clauses are not disclosed in publicly available Cyprus-specific documents.
pre_existing_conditions
Pre-existing medical conditions are explicitly excluded. The policy does not cover medical conditions which you or persons travelling with you had before the cover incepted. This policy also does not cover medical conditions of a relative or business associate if you were aware of circumstances likely to lead to a cancellation at the time of booking.
coverage_duration_limit
The policy covers both return and one-way trips outside the country of residence, subject to the applicable duration terms set out in the policy. Specific maximum trip duration limits for the Cyprus Global Travel Guard product are not published in publicly available sources.
Where to buy
Policy specifics
Medical expenses incurred overseas
Coverage for emergency medical treatment and hospitalization costs during travel outside country of residence
Emergency evacuation and repatriation
Coverage for emergency medical evacuation and repatriation to home or suitable medical facility
Trip cancellation or curtailment
Reimbursement of pre-paid, non-refundable trip costs if cancellation occurs due to covered reasons
Pre-existing medical conditions
Medical conditions which the insured had before the cover incepted are not covered unless waived
Commercial air travel requirement
Covered trips require an air journey in a commercial, scheduled aircraft as a condition of coverage