Insurer profile
AXA ASSISTANCE CZ, s.r.o.
AXA ASSISTANCE CZ, s.r.o. began operating in the Czech Republic in 1998 as a provider of assistance services for corporate clients, and now serves both companies and individuals with travel insurance, legal protection, vehicle and household assistance, and health assistance services; it is a wholly-owned subsidiary of Belgium-based INTER PARTNER ASSISTANCE, S.A., part of the global AXA Group.
Source- Legal entity
- AXA ASSISTANCE CZ, s.r.o.
- Headquarters
- Hvězdova 1689/2a, 140 00 Prague 4, Czech Republic
- Parent group
- INTER PARTNER ASSISTANCE, S.A. (AXA Partners / AXA Group)
- Regulator
- Czech National Bank (ČNB)
- Phone
- +420 272 099 990
- info@axa-assistance.cz
- Founded
- 1998
- Last verified
- Aug 30, 2026
Products from AXA ASSISTANCE CZ, s.r.o.
travel
Travel Insurance Abroad – Reference
Basic-tier travel insurance covering medical expenses abroad up to CZK 1.5 million in Europe and CZK 3 million elsewhere, plus baggage insurance.
travel
Travel Insurance Abroad – Komfort
Mid-tier travel insurance with higher medical expense limits plus accident, liability, baggage and legal protection cover.
travel
Travel Insurance Abroad – Excelent
Top-tier travel package with unlimited medical expense cover worldwide, accident, liability, baggage, flight delay and legal assistance cover.
travel
Domestic Travel Insurance – Start
Basic domestic travel insurance for trips within the Czech Republic covering accident, liability and baggage risks.
travel
Domestic Travel Insurance – Komplex
Extended domestic travel package adding health assistance services, legal protection, risk sports cover, car and bike assistance.
travel
Trip Cancellation Insurance
Optional add-on insurance covering cancellation fees charged by travel agencies, carriers or accommodation providers.
motor
AXA Auto Assistance
Vehicle breakdown and roadside assistance product covering towing, storage and repatriation of the insured vehicle during a breakdown or accident abroad or in the Czech Republic, offered in Basic, Medium and Premium variants.
pet
Pet Insurance Add-on (Travel)
Add-on to Komfort and Excelent travel packages covering veterinary treatment costs for dogs and cats aged 3 months to 10 years travelling abroad.
liability
Legal Protection Insurance (Family Lawyer)
Legal protection and advice insurance included in travel packages and available as a standalone product, providing legal assistance and representation.
health
Necessary and Emergency Health Care Insurance for Foreigners
Health insurance for foreigners staying in the Czech Republic under 90 days, covering necessary and acute medical examinations, recognized for short-term visa applications.
health
Comprehensive Health Insurance for Foreigners
Comprehensive health insurance for foreigners intending to stay in the Czech Republic 90 days or more applying for a long-term visa or residence permit.
life
AXA Accident Insurance
Standalone non-life accident and sickness insurance including recovery assistance and liability cover, underwritten by INTER PARTNER ASSISTANCE, S.A.
Regulatory updates
AXA ASSISTANCE CZ, s.r.o. is registered with the Czech National Bank as an independent insurance intermediary (samostatný zprostředkovatel) under the Insurance Distribution Act, a status it has held since September 2019, alongside its authorization for independent claims adjustment (samostatný likvidátor pojistných událostí) from the same date; it acts on behalf of the underwriting insurer INTER PARTNER ASSISTANCE, S.A. (Belgian branch, organizační složka) which issues the actual policies.
Reputation and reviews
Offer pages
Travel insurance
AXA Assistance is a travel insurance for the Czech Republic market with online purchase and 24/7 assistance.
Last verified Aug 31, 2026