Extracted from source documents

Société Générale Assurances Casco (own-damage car insurance) (Assurance Automobile Tous Risques)

Underwritten by Sogessur · France

casco (own-damage car insurance) from Société Générale Assurances for the France market, with online purchase and 24/7 assistance.

Verified Aug 29, 2026 · Terms dated 2023-05Sources

Online purchase24/7 helpline

Unique selling points

Repairs carried out through the roughly 2,000-garage approved partner network are guaranteed for life, and policyholders never advance the repair costs.

24/7 breakdown assistance with a 1-hour roadside response commitment, or a €30 reimbursement if the commitment is not met.

The optional 'Indemnisation renforcée' reimburses the full purchase price for a destroyed vehicle during the first 36 months, then expert replacement value plus 30%, capped at the purchase price.

Enhanced driver protection raises bodily injury compensation for the driver up to €1,000,000, more than double the €400,000 standard limit.

A minimum guaranteed payout of €1,200 applies for total loss or unrecovered theft claims, regardless of the vehicle's assessed value.

Coverage limits

Covered

Own Damage (All Accidents) Coverage

Covered

Covers accidental damage to the insured vehicle from collision with an external object, roll-over without prior collision, vandalism (subject to a police complaint), transport by air/river/sea/land, and door/bonnet impacts. Without the Indemnisation renforcée option, indemnity for a repairable vehicle is the cost of repairs capped at the expert-assessed replacement value; with the option, a destroyed/irreparable vehicle is reimbursed at its purchase price for the first 36 months from first registration, then at expert replacement value plus 30% (capped at purchase price), less deductible.

Page 20

Section: Conditions Générales - L'assurance de votre véhicule > DOMMAGES TOUS ACCIDENTS

Les dommages accidentels subis par le véhicule assuré directement consécutifs à : - un choc contre un corps extérieur au véhicule, - un versement sans collision préalable, - un acte de vandalisme sous réserve qu'une plainte soit déposée auprès des autorités de police ou de gendarmerie, - son transport par voie aérienne, fluviale, maritime ou terrestre, - un choc entre une portière ou le capot, et la carrosserie.

Covered

Total Loss / Economically Irreparable Vehicle Coverage

Covered

If the vehicle is destroyed, declared economically irreparable, or stolen and not recovered, indemnity (without the Indemnisation renforcée option) is the expert-assessed replacement value on the day of the loss, capped at the purchase price, less salvage value if retained. A minimum guaranteed indemnity of €1,200 TTC applies in these cases regardless of assessed value.

Page 26

Section: Conditions Générales - Les dispositions en cas de sinistre > L'indemnisation des dommages

Si le véhicule assuré est complétement détruit ou déclaré économiquement irréparable, l'indemnité correspond au montant de la valeur de remplacement du véhicule à dire d'expert, appréciée au jour du sinistre dans la limite du prix d'achat, déduction faite du prix de l'épave si vous la conservez.

Covered

Partial Loss / Repairable Vehicle Coverage

Covered

If the insured vehicle is repairable, the indemnity corresponds to the cost of repairs as evaluated by the insurer's claims department or expert, without exceeding the expert replacement value of the vehicle on the day of the loss, less the applicable deductible.

Page 26

Section: Conditions Générales - Les dispositions en cas de sinistre > L'indemnisation des dommages

Si votre véhicule est réparable, l'indemnité correspond au coût des réparations évalué par le service Indemnisation ou par l'expert sans dépasser la valeur de remplacement du véhicule à dire d'expert au jour du sinistre.

Covered

Theft Coverage

Covered

Covers theft and attempted theft of the insured vehicle, dispossession during a sale test-drive, and theft of vehicle components even if the vehicle itself is not stolen. A minimum guaranteed indemnity of €1,200 TTC applies if the vehicle is not recovered; accessories are capped at €200 TTC per claim. Cover is conditional on any anti-theft protection devices stated in the Special Conditions, proof of which must be produced after a claim.

Page 19

Section: Conditions Générales - L'assurance de votre véhicule > VOL

Le vol du véhicule assuré, - La tentative de vol du véhicule assuré ; Elle se définit comme le commencement d'exécution du vol du véhicule et se matérialise par des traces matérielles relevées sur le véhicule, telles que l'effraction des serrures, le forcement de l'antivol de direction, la modification des branchements électriques du démarreur, - La dépossession du véhicule assuré au cours d'essais en vue de sa vente à condition que la carte grise n'ait pas été remise au prétendu acquéreur, - Le vol des éléments du véhicule assuré même si celui-ci n'est pas volé.

Covered

Glass Breakage Coverage

Covered

Covers repair or replacement of the windscreen, rear window, side windows, and front/fog headlight lenses. Indemnity is limited to the cost of parts and the number of labour hours defined by the manufacturer at local market prices, on presentation of the original paid invoice; a prior claim number from the insurer's claims line is required before any repair.

Page 20

Section: Conditions Générales - L'assurance de votre véhicule > BRIS DE GLACE

Les frais de réparation ou de remplacement des verres, glaces ou verres organiques : - du pare-brise, de la vitre arrière, des glaces latérales, - des optiques de phares avant prévus en série ou en option constructeur, les optiques de phares anti brouillards avant.

Covered

Fire and Natural Events / Natural Catastrophe Coverage

Covered

Covers fire or explosion, lightning strike, storm, hail, flood, hurricane, cyclone, tornado, tidal wave, avalanche, landslide, falling rocks, and the weight of snow, plus electrical damage from a short-circuit. Natural Catastrophe cover pays for direct uninsurable material damage once an official interministerial decree recognising the state of natural catastrophe is published; a legal deductible of €380 per damaged vehicle applies. These guarantees apply in France only.

Page 19

Section: Conditions Générales - L'assurance de votre véhicule > INCENDIE ET ÉVÉNEMENTS NATURELS

un des événements naturels suivants : chute de la foudre, tempête, grêle, inondation, ouragan, cyclone, tornade, raz de marée, avalanche, éboulement de terrain, chute de pierres, - l'action du poids de la neige.

Covered

Vandalism Coverage

Covered

Vandalism is covered as part of the All Accidents Damage guarantee, provided a complaint is filed with the police or gendarmerie.

Page 20

Section: Conditions Générales - L'assurance de votre véhicule > DOMMAGES TOUS ACCIDENTS

un acte de vandalisme sous réserve qu'une plainte soit déposée auprès des autorités de police ou de gendarmerie

Covered

Roadside Assistance / Towing

€160 – €300

Mondial Assistance organises and covers on-site breakdown assistance or towing to the nearest garage, up to €160 TTC in the daytime and €300 TTC at night/weekends/public holidays/on motorways; the insurer promises a 1-hour response or reimburses €30. A kilometre-based deductible of 25 km normally applies for breakdown, but this is waived (0 km) for accident, puncture, fuel error and lost/broken/locked-in keys, and fully waived for all events under the optional Assistance renforcée included by default in the Tous Risques Plus formula.

Page 41

Section: Convention d'Assistance - ASSISTANCE AUX VÉHICULES > ASSISTANCE AUX VÉHICULES ET AUX PASSAGERS

Dépannage sur place ou remorquage du Véhicule immobilisé ou retrouvé • 160 € TTC maximum en journée • 300 € TTC maximum [nuit/jour férié/ Week-end/ grutage/treuillage/ autoroute] Remorquage vers le garage qualifié ou agréé par la compagnie d'assurance le plus proche du lieu de l'événement garanti.

Conditional

Replacement Vehicle

Conditional

Under the Assistance renforcée service, a replacement vehicle (up to category D, unlimited mileage) is provided for a maximum of 7 days in case of breakdown, 15 days in case of accident/attempted theft/vandalism, and 30 days in case of theft, fire or write-off, provided towing was organised by Mondial Assistance. This service is included by default in the Tous Risques Plus formula and available as a paid option in the Tous Risques and Leasing formulas.

Page 42

Section: Convention d'Assistance - ASSISTANCE RENFORCÉE

En cas de Panne : 7 jours maximum, En cas d'Accident, Tentative de vol et Acte de vandalisme : 15 jours maximum, En cas de Vol, Incendie ou Epave : 30 jours maximum. Dans la limite d'une catégorie D. Le remorquage doit avoir été organisé par Mondial Assistance

Covered

Driver Personal Accident Protection

€400K – €1M

Compensates the driver's bodily injury (permanent functional deficit, third-party assistance, medical costs, loss of earnings, pain and suffering, aesthetic and enjoyment prejudice) or death, up to a total of €400,000 (of which up to €200,000 for third-party assistance and up to €10,000 for funeral costs) under the standard Protection du conducteur guarantee, requiring a permanent functional deficit above 10%. The enhanced 'Protection du conducteur renforcée' raises the ceiling to €1,000,000 (same sub-limits) and lowers the qualifying threshold to a permanent functional deficit above 5%; it is included by default in the Tous Risques Plus formula and available as a paid option in the Tous Risques and Leasing formulas.

Page 18

Section: Conditions Générales - La Protection du conducteur renforcée

MONTANTS D'INDEMNISATION MAXIMUM Ensemble des préjudices : 1 000 000 euros - Dont assistance d'une tierce personne : 200 000 euros - Dont frais d'obsèques : 10 000 euros

Key conditions

Driver age and experience limit

Coverage does not apply if the driver has not reached the legal driving age or does not hold a valid driving licence at the time of the loss. A specific 'prêt de volant' deductible applies when the vehicle is driven by someone other than the designated drivers, unless that person has held a licence for at least 3 years.

Repair network requirements

Policyholders have free choice of repairer (article L 211-5-1 of the Insurance Code), but can also use the insurer's partner network of around 2,000 qualified or approved garages, where repair costs are not advanced and repairs are guaranteed for life.

Anti-theft requirements

For certain vehicles, the Theft guarantee is conditional on the protective devices specified in the Special Conditions (e.g. window etching, electronic immobiliser); proof of these devices must be provided after a claim, failing which all right to indemnification is lost.

Claim notification deadline

Accidents, fire and other events (excluding theft) must be declared within 5 business days; theft or attempted theft must be reported to the police within 2 business days and the receipt forwarded to the insurer; Natural Catastrophe claims must be declared within 30 days of the publication of the official decree recognising the state of natural catastrophe.

Deductible rules

Deductibles ('franchises') apply per type of guarantee (damage, theft, fire, glass breakage, natural catastrophe) as stated in the Special Conditions and can be cumulative; the natural catastrophe deductible is set by law at €380 per damaged vehicle; the damage deductible is doubled if the declared annual mileage cap (e.g. 6,000 km) is exceeded; a specific deductible of 20% (capped at €100) applies when damage is limited to a panoramic roof or sunroof.

Direct payment

Policyholders who use one of the insurer's roughly 2,000 qualified/approved partner garages do not need to advance repair costs, and repairs carried out there are guaranteed for life.

Territorial scope

Cover applies in metropolitan France, the French overseas departments and regions, and EU member states (for stays over 3 months only the Civil Liability guarantee applies); for stays under 3 months cover also extends to Vatican City, San Marino, Monaco, Liechtenstein and non-EU Green Card countries not crossed out; Natural Catastrophe, Attack/Terrorism and Technological Catastrophe guarantees apply in France only.

Documents

Policy specifics

Legal Defense and Recourse

Defense and legal recourse coverage following an accident, included in standard formulas

Source

Section: Formule Tiers > Principales garanties

Responsabilité Civile, Défense Pénale et Recours suite à accident

Windscreen Damage Coverage

Coverage for repair or replacement of cracked or broken glass elements caused by storms or objects projected by wind

Source

Section: Quels sont les événements naturels couverts par l’assurance auto ? > Garantie bris de glace

La garantie bris de glace couvre la réparation ou le remplacement des éléments en verre fêlés ou cassés de votre voiture par une tempête de grêle ou d’objets projetés par des rafales de vent

Natural Events Coverage

Coverage for vehicle damage caused by natural events, including protection even without official declaration of natural disaster status

Source

Section: Quels sont les événements naturels couverts par l’assurance auto ? > Garantie tempête et autres événements naturels

Elle offre une protection même sans la publication d'un arrêté ministériel au Journal officiel déclarant l'état de catastrophe naturelle.

Personal Accident Protection - Driver

Personal accident protection for driver with coverage up to 1 million euros depending on formula

Source

Section: ASSURANCE AUTOMOBILE > Avantages :

Une option Protection du Conducteur performante jusqu’à 1 million d’euros.

Replacement Vehicle Loan During Repair

Following immobilisation of the insured vehicle due to breakdown or accident, the policyholder may request a temporary transfer of cover to a vehicle lent by the repairing garage, until repairs are complete, up to a maximum of 30 days.

SourcePage 23

Section: Conditions Générales - Les plus produit > L'IMMOBILISATION DE VOTRE VÉHICULE

À la suite d'une immobilisation de votre véhicule en cas de panne ou d'accident, vous pouvez contacter Allô Contrat pour demander un transfert provisoire des garanties souscrites pour celui-ci, sur un véhicule prêté par le garage en charge des réparations, jusqu'à sa remise en état et dans la limite d'une durée maximale de 30 jours.

Authorized Repair Network

Policyholders can choose from 2,000+ qualified or approved garages without advancing repair costs; repairs are guaranteed for life

Source

Section: Les principaux avantages de votre assurance voiture > Une assistance efficace

Vous pouvez choisir parmi l'un des 2 200 garages qualifiés ou agréés par la Compagnie d'Assurance : vous n'avancez pas les frais de réparation et les réparations sont garanties à vie

Breakdown Assistance Service

Mondial Assistance provides 24/7 assistance, with a 1-hour response commitment or €30 reimbursement; 0 km deductible applies for accident, puncture, fuel error and lost/broken keys, while a 25 km deductible applies for breakdowns unless Assistance renforcée is held.

Source

Section: Les principaux avantages de votre assurance voiture > Une assistance efficace

Mondial Assistance, partenaire de la Compagnie d'Assurance, est joignable 24h/24, 7j/7 En cas d'accident ou de panne, vous êtes dépanné en 1h ou nous vous remboursons 30€

Selectable Deductible Levels

Five selectable deductible levels available; deductible is determined at subscription and shown in the Conditions Particulières (Special Conditions/Schedule)

Source

Section: Assurance Auto : questions les plus fréquentes > Qu'est-ce que la franchise Assurance Auto ?

La franchise est la somme qui reste à votre charge après indemnisation de votre assureur en cas de sinistre. Elle est déterminée au moment de l'adhésion, vous la trouverez dans vos Conditions Particulières du contrat.

Claims Declaration Deadline

Mandatory declaration of claim within 5 business days following the incident; all supporting documents must be provided to the insurer for assessment

SourcePage 4

Section: Vos contacts

Il est indispensable de faire votre déclaration dans un délai de 5 jours ouvrés après le sinistre.

Risk Aggravation Notification Requirement

Policyholders must notify the insurer within 15 days of becoming aware of any circumstance that increases or creates new risks

SourcePage 2

Section: Quelles sont mes obligations ? > En cours de contrat

Signaler toute circonstance nouvelle aggravant les risques ou en créant de nouveaux dans les 15 jours où vous en avez eu connaissance.

Sources

Société Générale Assurances Casco (own-damage car insurance)