Extracted from source documents

Thélem assurances Casco (own-damage car insurance) (Mon Assurance Auto)

Underwritten by Thélem assurances · France

casco (own-damage car insurance) from Thélem assurances for the France market, with online purchase and 24/7 assistance.

Verified Aug 29, 2026 · Terms dated 2014-07

Online purchase24/7 helpline

Unique selling points

The Tous risques premium formula extends the replacement vehicle service to 30 days for all covered events, versus 15 days in standard formulas.

Driver medical expense coverage can be raised from 600,000 EUR to 1,200,000 EUR via an optional upgrade.

Deductibles on Incendie, Vol, and Dommages tous accidents guarantees are reduced by 20% per claim-free year, reaching zero after 5 years.

An additional discount of up to 15% is offered to owners of electric or hybrid vehicles.

A lifetime super bonus of up to 15% extra discount is granted to drivers who maintain a 0.50 no-claims bonus for 3 consecutive years.

Coverage limits

Conditional

Own damage (all accidents)

Conditional

Covers damage to the insured vehicle from collision with a fixed or mobile object (including wild animals), vehicle overturning, avalanches, rockfalls, landslides and floods. Indemnity is based on the vehicle's market value (valeur vénale) before the loss, minus deductible, or on the purchase price if the loss occurs within 12 months of first registration and the vehicle was bought from a motor professional. Only available when the 'Dommages tous accidents' guarantee has been subscribed.

Conditional

Total loss / theft not recovered

Conditional

In case of total destruction (declared technically or economically irreparable) or theft not recovered within 30 days of the police report, indemnity equals the vehicle's market value before the loss minus deductible, or the purchase price if the loss occurs within 12 months of first registration. Minimum indemnity floors of 1,200 EUR (2,000 EUR if Dommages tous accidents is included) apply. The optional Pack Indemnité+ increases indemnity based on vehicle age (up to purchase value if <36 months, market value +30% if 36-60 months, +40% beyond 60 months).

Conditional

Partial damage

Conditional

When repair cost is lower than the vehicle's market value before the loss, indemnity equals the cost of repairs, minus any applicable deductible.

Conditional

Theft

Conditional

Covers disappearance of the insured vehicle, theft of the car radio, fixed audio/video equipment, or vehicle components (e.g. wheels, roof box), and interior/exterior damage resulting from theft or attempted theft. Theft is excluded if keys were left in, on, or under the vehicle unless there was forced entry into a locked private garage or gate, or violence was used.

Conditional

Glass breakage

Conditional

Covers accidental breakage of windscreen, side windows, rear window, headlight lenses, and translucent roof panels, at replacement value. Windscreen repair (instead of replacement) avoids the deductible where one applies. Optional in Formule 1; included in Formule 2 and Formule 3.

Conditional

Natural catastrophes, technological catastrophes, storms, hail, snow

Conditional

Covers damage from an officially declared natural catastrophe, technological catastrophe, terrorism/attacks, and storm (wind over 100 km/h or equivalent damage), hail, or snow/ice falling from roofs. Granted automatically in Formule 1 only if the glass-breakage option is subscribed; included in Formule 2 and Formule 3.

Conditional

Vandalism

Conditional

Vandalism consecutive to theft or attempted theft is covered under the Vol (theft) guarantee, available from Formule 2. Vandalism not consecutive to theft/attempted theft is covered only under the Dommages tous accidents guarantee, available only in Formule 3.

Covered

Roadside assistance

Covered

Included in all formulas with no kilometric deductible. Covers breakdown/accident/fire towing (up to 160 EUR), taxi (up to 60 EUR), hotel accommodation for passengers, and related assistance services organised by Mondial Assistance France.

Covered

Replacement vehicle

Covered

Included via the base Assistance guarantee: category A/B (or equivalent) replacement vehicle for up to 3 consecutive days in case of breakdown (max 3 times/year), 8 days for accident/fire/theft-related repairs, and 30 days for theft. The optional Pack Mobilité upgrades the replacement vehicle to a maxi classe D category for 15 days (breakdown/accident/fire/repairs after theft) or 30 days (theft). The Tous risques premium formula extends replacement vehicle cover to 30 days for all events.

Covered

Personal driver protection (bodily injury)

€600K

Covers bodily injury compensation for the driver of the insured vehicle up to 600,000 EUR, included in all formulas. The optional Pack Personne raises this to 1,200,000 EUR.

Key conditions

Driver age and experience limit

Drivers holding a licence for less than 3 years must be declared as 'conducteur occasionnel' unless designated habitual driver. If not declared, an at-fault claim triggers a 2,000 EUR deductible and a 30% reduction of the Protection Personnelle du Conducteur indemnity.

Repair network requirements

The policyholder may freely choose a repairer. Using Thélem's approved network of over 1,500 selected professionals provides lifetime-guaranteed repairs, a free safety check, vehicle cleaning, and a free courtesy vehicle during repairs.

Anti-theft requirements

Theft or attempted theft is excluded if the keys were left in, on, or under the vehicle at the time of the theft, unless the theft resulted from forced entry into a locked private garage, a locked gate, or an act of violence.

Claim notification deadline

Claims must be declared within 2 working days for theft (with police report also filed within 2 days), within 10 days following publication of the interministerial decree for a Catastrophe Naturelle claim, and within 5 working days for all other claims.

Deductible rules

A degressive deductible clause reduces the Incendie, Vol, and Dommages tous accidents deductibles by 20% for each claim-free year, reaching zero after 5 consecutive claim-free years; the deductible resets to its initial level after an at-fault, fire, theft or parking-related claim.

Direct payment

The policyholder may freely choose their repairer. If the approved network of over 1,500 selected repair professionals is used, benefits include lifetime-guaranteed repairs, a free safety check, vehicle cleaning, and a free courtesy vehicle for the duration of repairs.

Territorial scope

Catastrophes naturelles: French communes covered by the interministerial decree; Attentats: national territory; Catastrophes technologiques: Metropolitan France; all other guarantees (except Assistance): Metropolitan France, Andorra, Monaco, EU member states, Holy See, San Marino, Liechtenstein, Switzerland, Norway, and non-crossed-out countries on the Green Card; Assistance to persons: worldwide without kilometric deductible; vehicle assistance: non-crossed-out Green Card countries plus San Marino, Holy See, Liechtenstein, Andorra and Monaco.

Documents

Policy specifics

Vehicle replacement assistance

Provision of replacement vehicle in case of breakdown, accident, fire or theft

Source

Section: Comment souscrire l’assurance auto en quelques clics > INNOVATION THELEM

En cas de panne notre service d’assistance assure le dépannage , le remorquage du véhicule et le rapatriement des passagers. Un véhicule de remplacement est mis à votre disposition.

Medical expenses coverage

Coverage of medical expenses for the driver following an accident

Source

Section: Assurance auto tous risques > Découvrez tous les avantages ! > PROTECTION PERSONNELLE DU CONDUCTEUR

Suite à un accident, vous êtes garanti jusqu’à 600 000 euros de frais médicaux (1 200 000 € en option). Vous bénéficiez également d’un accompagnement psychologique.

Goods content guarantee

Coverage for goods and equipment transported in the vehicle (baggage, sports equipment, merchandise, audio-video equipment, etc.)

Source

Pour protéger les objets transportés dans votre véhicule : jusqu&rsquo;à 5.000 € remboursés en cas de dommages ou de vol de bagages, équipements de loisirs, marchandises professionnelles, papiers officiels, appareils audio-vidéo nomades…

Vehicle purchase price guarantee (4 years)

Reimbursement of vehicle at purchase price if vehicle is less than 4 years old

Source

Suivant votre choix, votre véhicule remboursé à sa valeur d&rsquo;achat s&rsquo;il a moins de 3 ou 4 ans. Au-delà, nous majorons sa valeur d&rsquo;indemnisation de 30% (40% au-delà de 5 ans).

Deductible reduction programme

Annual deductible reduction of 20% per claim-free year, reaching zero deductible after 5 years

Source

Section: Votre bonne conduite est doublement récompensée > FRANCHISE DÉGRESSIVE

Vous bénéficiez de 20% de réduction de franchise par année sans sinistre , soit plus aucune franchise au bout de 5 ans.

Repair network and settlement method

Details on whether repairs are settled directly with repair shops or reimbursed to policyholder

Source

Claims declaration deadline

Maximum timeframe within which a claim must be declared to the insurer

Source

Thélem assurances Casco (own-damage car insurance)