AXA Konzern AG
AXA
AXA is a motor casco insurance for the Germany market with online purchase and 24/7 assistance.
Direct payment
AXA reimburses the policyholder for repair costs on proof of invoice; if the vehicle is not fully or properly repaired, AXA pays only the cost of a full repair up to the replacement value less any residual value, rather than settling directly with a garage.
Geographic scope
Geographic Europe and the non-European territories belonging to the EU
Cover applies within the geographic boundaries of Europe and the non-European territories that are part of the European Union.
Unique selling points
- AXA's comprehensive casco (Vollkasko) offers up to 24 months of new-value compensation for new vehicles, well beyond typical basic cover periods.
- Vollkasko automatically bundles in every Teilkasko benefit, giving policyholders seamless, gap-free protection in a single upgrade.
- Unlike liability and Vollkasko, AXA's Teilkasko premium is unaffected by the no-claims class, so claims for glass, theft or animal collision never trigger a rate increase.
- AXA's motor insurance provides up to 100 million EUR in combined coverage for property and personal injury claims.
Coverage limits
Own vehicle damage cover
Covered
The insured vehicle is covered against damage, destruction, total loss or loss resulting from an event under Teilkasko (A.2.2.1) or Vollkasko (A.2.2.2).
Total loss / destruction / loss settlement
Covered
In the event of total loss, destruction or loss, AXA pays the replacement value (Wiederbeschaffungswert) less any residual value; maximum compensation is capped at the new price (Neupreis) of the vehicle.
Repair cost (partial damage) settlement
Covered
If the vehicle is damaged, AXA pays the costs required for a full and proper repair up to the replacement value, evidenced by invoice; without an invoice or if repair is incomplete, payment is capped at replacement value less residual value, with a 'new for old' deduction on replaced parts.
Theft and robbery cover
Covered
Covers theft, robbery and surrender of the vehicle due to robbery-related extortion; embezzlement and unauthorised use are covered only under specified conditions (e.g. not by persons entrusted with the vehicle or closely related to the policyholder).
Glass breakage cover
Covered
Breakage damage to the vehicle's glazing (windscreen, rear, side and partition windows, mirror glass, light covers) is covered; consequential damage is excluded, and instructions must be obtained before repair if a driver-assistance system needs recalibration.
Natural hazards cover
Covered
Covers direct impact of storm (wind force 8+), avalanche, hail, lightning strike or flood on the vehicle, including objects thrown onto/against the vehicle by these forces.
Vandalism (malicious acts) cover
Conditional
Only in Vollkasko
Malicious or wanton acts by persons who have no right whatsoever to use the vehicle are covered, but only under the Vollkasko (comprehensive) cover, not under Teilkasko.
Towing cost cover (limited)
Covered
If the vehicle is damaged, AXA reimburses towing costs from the scene of the damage to the nearest workshop suitable for the repair, provided this does not exceed the overall repair cost cap. This is limited to towing after a covered damage event; it is not a general 24/7 breakdown/roadside assistance service (Schutzbrief).
Replacement/rental vehicle cover
Excluded
AXA does not reimburse loss of use, or the cost of a rental vehicle, as these are explicitly listed as consequential losses that are not compensated under this product.
Motor accident (occupant) insurance
Optional
Occupant accident cover (invalidity, hospital daily allowance, death benefit) is a legally separate insurance type (A.3) that must be separately agreed; it is not automatically bundled with Kasko cover, and sums insured are shown in the Versicherungsschein.
Key conditions
Driver age and experience limit
The AKB Kraftfahrt standard does not set a minimum driver age or experience requirement for Kasko eligibility; a discount adjustment is available on request once the policyholder has held a licence for 3 claim-free years (I.2.4).
Repair network requirements
Before disposal or repair of the vehicle, the policyholder must obtain AXA's instructions where circumstances allow and follow them as far as reasonable; the base Kraftfahrt standard document does not mandate use of a fixed partner repair network.
Territorial scope
Cover in Kasko applies within the geographic boundaries of Europe and the non-European territories that belong to the European Union.
Anti-theft requirements
No specific anti-theft device (e.g. alarm, immobiliser) is mandated as a precondition for cover in this document; a specific rule applies only to stolen vehicle keys taken by burglary or robbery.
Claim notification deadline
Claims must generally be reported within one week; theft and glass-breakage claims must be reported immediately (unverzüglich); theft, fire or animal-collision damage exceeding 500 EUR must also be reported to the police without delay.
Deductible rules
Any agreed deductible is deducted from the compensation for each claim event as stated in the Versicherungsschein; an extra 500 EUR deductible applies to Teilkasko/Vollkasko claims for goods-transport vehicles occurring outside the declared operating area; no deductible is charged if a chipped windscreen is repaired rather than replaced.
Where to buy
Policy specifics
Vehicle repair and replacement services
AXA Casco covers repair costs or replacement value for damaged vehicles through covered events
SourcePartial Casco (Teilkasko) coverage scope
Partial Casco covers damage not caused by the policyholder: theft, glass breakage, fire, storm damage, wildlife collisions, marten bites, and other specified events
SourceComprehensive Casco (Vollkasko) coverage scope
Comprehensive Casco includes all Partial Casco coverage plus self-caused accidents and vandalism, with extended protection including gross negligence
SourceGlass breakage coverage
Windscreen, rear, and side window glass breakage is covered in Partial Casco
SourceDeductible (Selbstbeteiligung) options
Policyholders can select deductible amounts to reduce premiums; common options include 150 EUR and 1,000 EUR for Partial Casco
SourceNew/Replacement value compensation
In case of total loss, AXA compensates either the new value or replacement value (not depreciated value) depending on vehicle age and mileage
SourceDamage claims history discount system (SF-Klassen)
AXA offers up to 50 damage claims history discount classes (SF-Klassen) with corresponding premium discounts for claims-free driving
SourceRental car (Mietwagen) coverage
If the insured vehicle is not roadworthy due to a covered event (breakdown, accident, theft), AXA covers rental car costs up to specified limits
SourceTotal loss settlement basis
In case of total loss, AXA pays the replacement value (Wiederbeschaffungswert) of a comparable used vehicle less any residual value; maximum compensation across all claims is capped at the new price (Neupreis) of the vehicle.
SourceSource no longer reachableRental/replacement vehicle costs excluded
This product explicitly excludes reimbursement of loss of use and rental vehicle (Mietfahrzeug) costs as consequential losses.
SourceSource no longer reachableVehicle types covered by Casco
Casco covers private cars (Pkw), motorcycles (Krafträder), tricycles (Trikes), quads, caravans up to 4 tonnes, and light commercial vehicles
SourceTerritorial coverage (Geltungsbereich)
Casco coverage extends to the European Union and certain neighboring countries; specific list of countries included in policy conditions
SourceNuclear damage exclusion
Casco explicitly excludes any damage caused by nuclear energy or nuclear reactions
SourceIntentional damage exclusion (Vorsatz)
No insurance coverage exists for damage caused intentionally (Vorsatz) by the policyholder or driver
SourceAlcohol and drug-related damage exclusion
Casco provides no coverage for damage incurred while the driver is under the influence of alcohol, drugs, or medications affecting driving ability
SourcePremium payment frequency options
Policyholders can choose between monthly, quarterly, semi-annual, or annual premium payments
SourceTreatment of intent and gross negligence
No cover exists for damage caused intentionally by the policyholder; for grossly negligent conduct, AXA generally waives the objection of gross negligence, except it may proportionally reduce payment in cases of grossly negligent enabling of theft or causing a claim while intoxicated.
SourceSource no longer reachableTreatment of alcohol/drug-related damage
If the policyholder grossly negligently causes a claim while under the influence of alcohol or other intoxicants, AXA may reduce its payment proportionally to the degree of fault; full exclusion applies only if the act was intentional.
SourceSource no longer reachableSources
- https://entry.axa.de/axa-makler/pb/site/me-2022/get/documents_E-1552383892/makler-extranet/AXA_Makler/Privat/Komposit/Kraftfahrt/Kfz%20Versicherung/Kraftfahrt_21008181_0609_screen.pdf
- https://www.axa.de/pk/kfz/a/kfz-kaskoversicherung
- https://www.axa.de/pk/kfz/p/kfz-teilkaskoversicherung
- https://www.axa.de/pk/kfz/p/kfz-versicherung
- https://www.axa.de/pk/kfz/p/kfz-vollkaskoversicherung