Extracted from source documents

Continentale Casco (own-damage car insurance) (Kfz Kasko)

Underwritten by Continentale Sachversicherung AG · Germany

casco (own-damage car insurance) from Continentale for the Germany market, with 24/7 assistance.

Verified Aug 28, 2026 · Terms dated 2024-10-01Sources

24/7 helpline

Unique selling points

Free Premium-Service arranges vehicle collection and repair with original parts at a DEKRA-certified partner workshop, including a complimentary replacement car, at no extra cost.

Rabattschutz keeps the policyholder's no-claims class stable after a first claim, avoiding a premium increase in the following year.

Special all-risk cover for EV/hybrid batteries, lightning overvoltage damage and charging equipment (wallbox, mobile charger), with no wear-and-tear deduction on battery replacement in the first two years.

New-car-price compensation for total loss within 36 months of first registration or purchase, going beyond the standard replacement-value payout.

A dedicated personal contact plus a round-the-clock claims and breakdown hotline for every policyholder.

Coverage limits

Covered

Own vehicle damage cover (Kasko)

Covered

The Vollkasko covers all Teilkasko perils (fire, theft, glass breakage, storm damage, animal collision and animal bite, among others) plus damage to the insured vehicle caused by a self-inflicted accident or vandalism; the Teilkasko alone covers only damage from external events. Compensation is not a fixed sum but based on repair cost or replacement value, capped at the vehicle's new price.

Section: Weitere Fragen zur Kfz-Versicherung > Wann leistet die Vollkasko?

Die Vollkaskoversicherung deckt zum einen alle Leistungen der Teilkasko ab (Brand, Diebstahl, Glasbruch, Unwetterschäden, Tierkollision und Tierbiss u.a.). Außerdem zahlt sie für Schäden an Ihrem Fahrzeug, die durch einen selbst verschuldeten Unfall oder Vandalismus entstehen.

Covered

Total loss / destruction / loss compensation

Covered

In case of total loss, destruction or loss of the vehicle, compensation is generally the replacement value less any residual value; for newly purchased/first-registered vehicles, new-car-price compensation applies instead within a set period after first registration (in the Komfort tariff up to 36 months; shorter in the Basis tariff). The overall maximum compensation is capped at the vehicle's new price.

Section: Garantierte Top-Leistungen für Ihren Pkw: > Kaskoversicherung

Entschädigung zum Neupreis bzw. Kaufwert bis 24 Monate nach Erstzulassung bzw. Erwerb

Covered

Partial damage / repair cost cover

Covered

Repair costs for damage falling under Teilkasko or Vollkasko perils are reimbursed up to the replacement value of the vehicle; towing costs to the nearest suitable workshop are included and offset against this limit.

Section: Kfz-Schutzbrief – bleiben Sie mobil! > Pannen-/Unfallhilfe

Ist eine Reparatur an Ort und Stelle nicht möglich, organisieren wir das Abschleppen in die nächstgelegene Fachwerkstatt.

Covered

Theft and robbery cover

Covered

Theft, robbery and, under conditions, embezzlement/unauthorised use of the vehicle are covered under Teilkasko. Compensation for theft-related total loss may be reduced if the vehicle was not fitted with a self-arming electronic immobiliser at the time of theft.

Section: Weitere Fragen zur Kfz-Versicherung > Wann leistet die Teilkasko?

Die Teilkasko leistet bei Beschädigung, Zerstörung oder Verlust Ihres Fahrzeugs durch äußere Einflüsse wie Brand, Diebstahl, Unwetter, Zusammenstoß mit Tieren, Tierbiss und Glasbruch.

Covered

Glass breakage cover

Covered

Breakage damage to the vehicle's glazing is covered under Teilkasko (for Pkw, also including interior cleaning costs and damaged lighting, except under the Basis-Tarif). The deductible is waived when a windscreen is repaired (not replaced) at a certified partner workshop after prior telephone notification; via glass partners a further guaranteed €75 deductible reduction applies for windscreen replacement.

Section: Unser Premium-Service für Pkw – Ihr Extra in der Kfz-Versicherung > Premium-Service-Leistungen bei Glasschäden

Ersatzwagen bei Glasersatz 10 Jahre Garantie auf Glasersatz 30 Jahre Garantie auf Glasreparatur

Covered

Natural hazards cover

Covered

Damage from natural forces such as storm, hail, lightning strike, flood, (roof) avalanches, landslide, subsidence, earthquake and volcanic eruption is covered, plus short-circuit damage including follow-on damage up to €10,000. Avalanche cover is excluded under the Basis-Tarif.

Section: Was ist bei Krafträdern mitversichert?

Schäden durch Naturgewalten wie: Sturm, Hagel, Blitzschlag, Überschwemmung, (Dach-)Lawinen, Erdrutsch, Erdfall, Erdbeben, Vulkanausbruch Schäden durch Kurzschluss einschließlich Folgeschäden bis 10.000 Euro

Covered

Vandalism / malicious acts cover

Covered

Damage from malicious or wanton acts by unauthorised third parties (vandalism) is covered only under the Vollkasko, in addition to the perils already covered under Teilkasko.

Section: Weitere Fragen zur Kfz-Versicherung > Wann leistet die Vollkasko?

Außerdem zahlt sie für Schäden an Ihrem Fahrzeug, die durch einen selbst verschuldeten Unfall oder Vandalismus entstehen.

Optional · Autoschutzbrief

Roadside assistance / breakdown cover (Autoschutzbrief)

Optional

Roadside and breakdown assistance is provided via the separately contracted Autoschutzbrief (a legally independent add-on policy sold alongside the Kfz-Haftpflichtversicherung), covering breakdown recovery, towing, rental car, overnight stays and repatriation, not as part of the Kasko cover itself.

Section: Kfz-Schutzbrief – bleiben Sie mobil!

Sie haben einen Unfall, eine Panne oder erkranken auf einer Reise mit dem Auto? Hier hilft der Kfz-Schutzbrief mit Pannenhilfe, Mietwagen oder Krankenrücktransport.

Covered

Replacement vehicle during repair

Covered

For Kasko claims (not on Spar-Kasko tariffs) handled through the free Premium-Service, Continentale provides a replacement car at no extra cost while the vehicle is repaired at a DEKRA-certified partner workshop. Separately, a rental car can also be obtained under the optional Autoschutzbrief for breakdown/accident situations.

Section: Unser Premium-Service für Pkw – Ihr Extra in der Kfz-Versicherung > So erreichen Sie den Premium-Service:

Der Premium-Service gilt für Pkw bei Kasko-Schäden in ganz Deutschland. Sie können den Premium-Service nutzen, wenn Sie keinen Tarif mit „Spar-Kasko“ abgeschlossen haben.

Optional · Kfz-Unfallversicherung

Driver/occupant accident cover (Kfz-Unfallversicherung)

Optional

Cover for injury or death of the driver/occupants is provided only through the separately contracted, legally independent Kfz-Unfallversicherung, not as part of the Kasko policy itself. If self-caused, the driver otherwise bears their own injury costs.

Section: Smarte Sonderausstattung zu Ihrer Kfz-Versicherung: > Unfallversicherung

Bei einem selbst verschuldeten Unfall müssen Sie für Ihre eigenen Verletzungen und die Folgen persönlich aufkommen. Es sei denn, Sie haben eine private Unfallversicherung.

Key conditions

Driver age and experience limit

No general minimum age applies to Kasko cover itself; however, the optional Rabattschutz (bonus-class protection) and certain no-claims sonderregelungen (e.g. Zweitwagen-Plus) require all drivers to be at least 24 years old, and separate rules apply for 'Begleitetes Fahren mit 17'.

Repair network requirements

Compensation up to the replacement value is paid regardless of which workshop is chosen; the free Premium-Service benefits (collection, replacement car, original parts, extended warranty) and the glass-damage deductible waiver only apply when repairs are carried out at a Continentale/DEKRA-certified partner workshop.

Anti-theft requirements

Compensation for a theft-related total loss may be reduced if the vehicle was not equipped with a self-arming electronic immobiliser at the time of the theft.

Claim notification deadline

Claims generally must be reported within one week; theft of the vehicle must be reported to Continentale in writing without delay, and theft, fire or animal-collision damage exceeding €500 must be reported to the police immediately.

Deductible rules

The agreed deductible per claim is stated in the policy schedule; it is waived for windscreen damage repaired (not replaced) at a partner workshop after prior telephone notification, and a deductible of at least €300 is required to qualify for Rabattschutz on Vollkasko cover.

Direct payment

Through the optional Premium-Service, Continentale arranges vehicle collection, steers repairs to a DEKRA-certified partner workshop using original parts, and settles the repair invoice directly with the workshop at no extra cost to the customer, including a free replacement car during repair.

Territorial scope

Cover applies within the geographical borders of Europe and non-European EU territories; certain service extras (the free Premium-Service replacement car) apply only within Germany.

Documents

Policy specifics

New car price compensation

For newly purchased or first-registered vehicles within 24 months, compensation is paid at new car price (Neupreis) rather than replacement value in case of total loss

Source

Section: Garantierte Top-Leistungen für Ihren Pkw: > Kaskoversicherung

Entschädigung zum Neupreis bzw. Kaufwert bis 24 Monate nach Erstzulassung bzw. Erwerb

Glass damage coverage with deductible reduction

Premium-Service for glass damage: replacement car during glass replacement, 10-year guarantee on glass replacement and 30-year guarantee on glass repair

Source

Section: Unser Premium-Service für Pkw – Ihr Extra in der Kfz-Versicherung > Premium-Service-Leistungen bei Glasschäden

10 Jahre Garantie auf Glasersatz 30 Jahre Garantie auf Glasreparatur

Premium service for comprehensive damage

For comprehensive insurance claims (not available with Spar-Kasko tariff), vehicle pickup, repair at DEKRA-certified partner workshop with original parts, and free rental car during repair

Source

Section: Unser Premium-Service für Pkw – Ihr Extra in der Kfz-Versicherung > So erreichen Sie den Premium-Service:

Ein Anruf bei uns: Ihr Fahrzeug wird abgeholt und zu einer DEKRA-zertifizierten Partner-Werkstatt gebracht.

Electric vehicle battery coverage

For electric and hybrid vehicles in full comprehensive (Vollkasko), all-risk battery coverage, overvoltage damage from lightning, and charging equipment (wallbox, mobile charger, charging cable) are insured

Source

Section: Top-Schutz für die Zukunft: Elektro- und Hybrid

Allgefahrendeckung für Akkumulator in Vollkasko Überspannungsschäden nach Blitzschlag Mitversicherung von Wallbox, Induktionsplatte, mobilem Ladegerät und Ladekabel sowie Ladekarte (bis 100 Euro)

Basis vs. Komfort tariff tiers

Not established from the insurer's documents

Continentale's Kasko for passenger cars is sold in two tiers: Komfort-Tarif (full scope, e.g. longer new-price-compensation window, animal-bite cover, avalanche cover, key/lock replacement, all-species animal collision) and Basis-Tarif (reduced scope: shorter new-price window, no animal-bite or avalanche cover, no key/lock replacement, animal collision limited to Haarwild/game species, no waiver of gross-negligence reduction).

SourceThird-party source, not the insurer's documentSource no longer reachable

No-claim class protection (Rabattschutz)

Optional protection where policyholder's no-claim rating is preserved even after a claim; policyholder does not move down to a lower discount class (Schadensfreiheitsklasse) after claiming

Source

Section: So funktioniert der Rabattschutz der Continentale

Denn mit dem Rabattschutz bleibt Ihre Schadenfreiheitsklasse nach einem Schaden erhalten. Das gilt für Kfz-Haftpflicht- und Vollkaskoversicherung.

Certified partner workshop repair

Comprehensive claims can be directed to DEKRA-certified partner workshops nationwide; repair uses original parts; policyholder receives free rental car during repair period

Source

Section: Unser Premium-Service für Pkw – Ihr Extra in der Kfz-Versicherung > Premium-Service-Leistungen bei Kaskoschäden

Instandsetzung mit Original-Ersatzteilen Zertifizierte Fachwerkstatt Kostenloser Ersatzwagen

Sources

Continentale Casco (own-damage car insurance)