Insurer profile

Europ Assistance SA, Branch for Germany (also operating as Europ Assistance Versicherungs-AG)

Europ Assistance is a global assistance and insurance provider founded in Paris in 1963, wholly owned by the Generali Group. Its German branch, opened in Munich in 1980 with a second site in Rostock since 2007, offers travel, mobility, cyber and assistance insurance products to private and corporate customers.

Source
Legal entity
Europ Assistance SA, Branch for Germany (also operating as Europ Assistance Versicherungs-AG)
Headquarters
Grünwald (Munich area), Germany
Parent group
Generali Group (Assicurazioni Generali S.p.A.)
Regulator
Federal Financial Supervisory Authority (BaFin)
Phone
+49 89 55987-0
Email
info@europ-assistance.de
Founded
1980
Last verified
Aug 27, 2026
Official website

Products from Europ Assistance SA, Branch for Germany (also operating as Europ Assistance Versicherungs-AG)

travel

Annual Travel Cancellation Insurance

Annual cover reimbursing cancellation and trip interruption costs for illness, accident or other unforeseen events, repeatedly rated top by Stiftung Warentest.

travel

Single-Trip Travel Cancellation Insurance

One-off policy covering cancellation costs for a single trip, valid until 60 days after the trip begins.

travel

Overseas Travel Health Insurance

Covers outpatient and inpatient medical treatment costs and medically necessary repatriation while traveling abroad, including pandemic-related cover.

travel

Premium Travel Insurance

All-inclusive package combining travel cancellation, overseas health cover and baggage protection plus premium extra benefits.

motor

Car Roadside Assistance Cover (Schutzbrief)

Breakdown and accident assistance cover for car trips at home and across Europe.

motor

Motorhome Roadside Assistance Cover

Dedicated roadside assistance cover for motorhomes of larger size and weight, including trips up to six months, also covering vintage vehicles with H-plates.

cyber

Cyber Insurance (SMART / COMFORT / PREMIUM)

Three-tier cyber protection covering cybercrime, identity and data misuse, online fraud and cyberbullying, including an Identity Protection Portal and 24/7 assistance.

other

Breakdown Assistance Services (Corporate)

B2B mobility and breakdown assistance services provided via the assistance partner network, including tyre damage and e-bike breakdown help.

Regulatory updates

BaFin lists Europ Assistance S.A. (France) as authorized to conduct cross-border insurance business in Germany via its Irish branch, with a 2026 notice extending the range of insurance classes it may write in Germany. In Germany, Europ Assistance operates through two registered entities, Europ Assistance SA Niederlassung für Deutschland (Grünwald, HRB 254820) and Europ Assistance Versicherungs-AG (Munich). In 2018 the company was successfully cautioned by consumer group Bund der Versicherten for using several invalid insurance policy terms.

Reputation and reviews

Facebook

Trustpilot

2.6

508 reviews

Trustpilot page for Europ Assistance, Niederlassung für Deutschland, headquartered in Grünwald.

Offer pages

Travel insurance

Europ Assistance is a travel insurance for the Germany market with online purchase and 24/7 assistance.

Last verified Aug 28, 2026