Insurer profile

HanseMerkur Krankenversicherung auf Gegenseitigkeit (HanseMerkur Insurance Group)

HanseMerkur is an independent, group-unaffiliated German insurance group headquartered in Hamburg, founded in 1875 as a health and burial support association. It is organized as a mutual insurance association (VVaG) and is a mid-sized personal insurer focused on health, travel, life/pension, accident and property insurance, and is the market leader in travel insurance in Germany.

Source
Legal entity
HanseMerkur Krankenversicherung auf Gegenseitigkeit (HanseMerkur Insurance Group)
Headquarters
Hamburg, Germany
Parent group
HanseMerkur Krankenversicherung auf Gegenseitigkeit (VVaG) via HanseMerkur Holding SE
Regulator
Federal Financial Supervisory Authority (BaFin)
Phone
+49 40 4119-0
Email
info@hansemerkur.de
Founded
1875
Last verified
Aug 27, 2026
Official website

Products from HanseMerkur Krankenversicherung auf Gegenseitigkeit (HanseMerkur Insurance Group)

health

Private Health Insurance (PKV)

Comprehensive private health insurance for employees, self-employed and civil servants.

health

Supplementary Health Insurance

Supplementary insurance topping up statutory health cover for dental, hospital, outpatient and care services.

health

Dental Supplementary Insurance

Dental supplementary insurance covering dentures, inlays and implants, some tariffs without waiting period.

health

Long-Term Care Supplementary Insurance

Supplementary long-term care insurance paying a care allowance from care grade 1.

health

Daily Sickness Allowance Insurance

Insurance replacing lost income for employees during prolonged illness.

health

Hospital Supplementary Insurance

Supplementary insurance for private hospital treatment, e.g. single/double room and chief physician care.

health

Accident Insurance

Personal accident insurance covering financial consequences of accidents.

life

Term Life Insurance

Term life insurance paying a lump sum to dependants in the event of the insured's death.

life

Funeral Expense Insurance

Whole life-type insurance covering funeral costs, available without health check for ages 40-80.

life

Occupational Disability Insurance

Insurance replacing income if the policyholder becomes unable to work in their profession.

life

Private Pension Insurance

Flexible private pension insurance for retirement provision with choice of lump-sum or annuity payout.

life

Riester Pension

State-subsidised private pension product with annual allowances and tax benefits.

life

Rürup Pension (Basic Pension)

Tax-advantaged basic pension plan aimed mainly at self-employed people.

life

Company Pension Scheme

Employer-sponsored pension scheme funded via salary conversion with tax and social security advantages.

financial

Capital Investment / Swiss Fund Policy

Fund-linked capital investment products, including a Swiss-fund-based policy for German investors.

liability

Private Liability Insurance

Personal liability insurance covering claims by third parties for personal, property or financial damage.

liability

Legal Expenses Insurance

Legal expenses insurance covering legal costs for private, traffic or other disputes.

property

Home Contents Insurance

Household contents insurance against fire, storm, water damage and burglary, extendable with bike and glass cover.

property

Building Insurance

Building insurance covering fire, lightning, explosion, water and storm damage to a house.

property

Glass Insurance

Glass breakage insurance as an add-on to home and building cover.

motor

Motor Insurance

Motor vehicle insurance covering statutory liability and optional comprehensive/partial cover.

liability

Dog Owner Liability Insurance

Liability insurance for dog owners covering personal, property and financial damage caused by the dog.

pet

Dog Surgery Insurance

Insurance covering costs of necessary surgical operations for dogs.

pet

Dog Health Insurance

Comprehensive health insurance for dogs covering vet treatments, surgery and optional dental care.

pet

Cat Surgery Insurance

Insurance covering the cost of necessary surgical operations for cats.

pet

Cat Health Insurance

Comprehensive health insurance for cats covering illness, injury and preventive care.

travel

Travel Health Insurance

Overseas travel health insurance covering medical treatment and repatriation abroad.

travel

Trip Cancellation Insurance

Insurance covering cancellation costs if a booked trip cannot be undertaken, e.g. due to illness.

travel

Trip Interruption Insurance

Insurance covering additional costs if a trip must be interrupted or cut short while abroad.

travel

Travel Insurance Packages (Gold/Platinum)

Bundled packages combining travel health, cancellation, interruption, emergency and baggage insurance.

travel

Travel Insurance for Germany

Travel insurance package tailored for domestic trips within Germany, including cancellation cover.

travel

Travel Insurance for Au Pairs

Specialised long-stay travel health insurance for au pairs staying abroad.

travel

Travel Insurance for Students

Long-term travel health insurance for pupils, students and young people up to age 34/35 abroad.

travel

Long-Term Travel Health Insurance

Travel health insurance for long-term stays abroad of up to several years.

travel

Insurance for Foreign Guests (Incoming)

Incoming health insurance for foreign visitors in Germany and to secure a Schengen visa.

travel

Pandemic Protection Plus

Add-on cover for costs related to home isolation on top of trip cancellation/interruption insurance.

other

Event Insurance

Insurance covering cancellation and liability risks around private or business events.

Regulatory updates

Effective 24 July 2025, HanseMerkur Holding AG converted its legal form into a European stock corporation (Societas Europaea, SE), becoming HanseMerkur Holding SE, in order to support international growth, particularly in travel insurance across the EU; the group's headquarters, management and supervisory board composition remain unchanged in Hamburg. BaFin also continues to publish individual cross-border authorizations for group entities, such as service-business approvals for HanseMerkur Allgemeine Versicherung AG and reinsurance business authorization for the Liechtenstein-based HanseMerkur International AG in Germany.

Reputation and reviews

Facebook

43,858 likes

Trustpilot

2.5

8,019 reviews

Score and count fluctuate slightly by locale/date; based on most recent de.trustpilot.com snapshot (2,5 von 5, ~8,019 Bewertungen).

Google

4

Approximate rating (four filled stars) observed on the Google Maps profile for HanseMerkur headquarters at Siegfried-Wedells-Platz 1, Hamburg; exact review count not visible in the snippet.

Offer pages

Travel insurance

HanseMerkur is a travel insurance for the Germany market with online purchase and 24/7 assistance.

Last verified Aug 27, 2026