Pending review

DKV Travel insurance (Reisemed)

Underwritten by DKV Deutsche Krankenversicherung AG · Germany

travel insurance from DKV for the Germany market, with online purchase and 24/7 assistance.

Verified Aug 28, 2026 · Terms dated 2016-01Sources

Online purchase24/7 helpline

Unique selling points

Round-the-clock (24/7) emergency call service for medical advice, hospital search and claims support while abroad.

No deductible (Selbstbeteiligung) applies to claims under the annual travel medical policies.

Under Tariff RD/FamilyMed RDN, search, rescue and recovery costs are covered up to 20,000 EUR, well above many competitors' minimums.

Cover continues even if the German Foreign Office issues a travel warning for the destination while the insured is already there, until they can safely leave.

Coverage limits

Covered

Medical expenses abroad

Covered

Medically necessary outpatient and inpatient treatment costs for illness or accident abroad are reimbursed at 100%; no fixed maximum sum insured is stated in either tariff.

Clause Nr. 12.1Page 3/9

Section: 12. Unsere Tarifleistungen > 12.1 Ambulante Heilbehandlung

ersetzen wir zu 100 %.

Covered

Emergency medical treatment

Covered

Emergency treatment following an accident or acute illness abroad, including transport to the nearest available doctor or hospital, is reimbursed at 100%.

Clause Nr. 12.1 ePage 3/9

Section: 12. Unsere Tarifleistungen > 12.1 Ambulante Heilbehandlung

Transport zum nächsterreichbaren Arzt oder Krankenhaus durch anerkannte Rettungsdienste zur Erstversorgung nach einem Unfall oder Notfall ersetzen wir zu 100 %.

Covered

Inpatient hospital treatment

Covered

Inpatient treatment costs including nursing, accommodation and board are reimbursed at 100%; under Tariff ARE, the insured may instead choose a hospital daily allowance of 25 EUR per day.

Clause Nr. 12.4 cPage 4/9

Section: 12. Unsere Tarifleistungen > 12.4 Sonstige Leistungen > c) Krankenhaustagegeld

Bei stationärer Heilbehandlung im Ausland können Sie zwischen dem Ersatz der erstattungsfähigen Aufwendungen und einem Krankenhaustagegeld von 25 EUR pro Tag des Krankenhausaufenthaltes wählen.

Covered

Outpatient treatment

Covered

Costs for outpatient doctor's fees, prescribed medicines, dressings, aids and physiotherapy first required due to an accident or illness abroad are reimbursed at 100%.

Clause Nr. 12.1Page 3/9

Section: 12. Unsere Tarifleistungen > 12.1 Ambulante Heilbehandlung

die erstmals aufgrund eines während des Auslandsaufenthaltes eingetretenen Unfalls erforderlich werden ... ersetzen wir zu 100 %.

Covered

Emergency dental treatment

€250

Under Tariff ARE, pain-relief dental treatment and fillings with plastic material are reimbursed at 100%; provisional crowns/dentures due to an accident and repairs to existing dentures are reimbursed at 50%, up to a combined maximum of 250 EUR. All other dental work is excluded. Under Tariff RD/RDN, only provisional dental treatment is covered; the fabrication of new permanent dentures is excluded.

Clause Nr. 12.3Page 4/9

Section: 12. Unsere Tarifleistungen > 12.3 Zahnärztliche Heilbehandlung

zu 50 % des Rechnungsbetrages, maximal jedoch insgesamt 250 EUR.

Covered

Local medical transport

Covered

Transport by recognised ambulance/rescue services to the nearest appropriate doctor or hospital for first treatment after an accident or emergency is reimbursed at 100%.

Clause Nr. 12.1 ePage 3/9

Section: 12. Unsere Tarifleistungen > 12.1 Ambulante Heilbehandlung

Transport zum nächsterreichbaren Arzt oder Krankenhaus durch anerkannte Rettungsdienste zur Erstversorgung nach einem Unfall oder Notfall ersetzen wir zu 100 %.

Covered

Medically necessary repatriation transport

Covered

A medically necessary and medically ordered return transport to the insured's permanent residence (or a hospital there) is covered. Under Tariff ARE, extra transport costs are reimbursed at 100% only with prior approval from DKV's emergency call service, otherwise at 80%; costs are also covered without proof of necessity if inpatient treatment abroad is expected to last more than 14 days. Under Tariff RD/RDN, the 'medically sensible and justifiable' return transport is covered without a stated approval-based percentage split.

Clause Nr. 12.4 aPage 4/9

Section: 12. Unsere Tarifleistungen > 12.4 Sonstige Leistungen > a) Rückführung

Sofern vor Durchführung des Rücktransportes keine Leistungszusage eingeholt wird, ersetzen wir die nachgewiesenen Mehrkosten des Rücktransportes zu 80 %.

Covered

Repatriation of remains / burial abroad

€10K

If the insured dies abroad, DKV reimburses the direct costs of returning the body to the last permanent residence. Under Tariff ARE, burial costs abroad (chosen instead of repatriation) are reimbursed up to 10,000 EUR. Under Tariff RD/RDN, burial abroad is reimbursed up to the amount the repatriation would have cost, with no separate fixed EUR ceiling stated.

Clause Nr. 12.4 bPage 4/9

Section: 12. Unsere Tarifleistungen > 12.4 Sonstige Leistungen > b) Todesfall im Ausland

Stirbt die versicherte Person während des Auslandsaufenthaltes, erstatten wir die unmittelbaren Kosten einer Überführung des Verstorbenen an seinen letzten ständigen Wohnsitz oder die im Falle einer Beisetzung im Ausland entstandenen Bestattungskosten bis zu 10.000 EUR.

Conditional

Search, rescue and recovery costs

€20K

Under Tariff RD/FamilyMed RDN, search, rescue and recovery costs are covered up to a maximum of 20,000 EUR. This benefit is not mentioned in the Tariff ARE terms.

Page 1

Section: Was ist versichert?

Such-, Rettungs- und Bergungskosten bis maximal 20.000 Euro.

COVID-19 treatment

No limit stated

Treatment of COVID-19 and other pandemic illnesses is covered worldwide like any other illness.

Excluded

Pre-existing conditions

Excluded

Illnesses for which it was foreseeable at the start of the trip that treatment would be needed during the planned trip are excluded from cover, as are treatments that were the sole or a partial reason for the trip.

Clause Nr. 13 a-bPage 5/9

Section: 13. Wann zahlen wir nicht?

Behandlungen im Ausland, die der alleinige Grund oder einer der Gründe für den Antritt der Reise waren; Krankheiten, von denen für die versicherte Person erkennbar bei Reiseantritt feststand, dass sie bei planmäßiger Durchführung der Reise behandelt werden müssen

Winter sports cover

No limit stated

Not addressed in the reviewed policy documents.

Adventure sports cover

No limit stated

Not addressed in the reviewed policy documents.

Conditional

Pregnancy complications

Conditional

Only unforeseeable, acute pregnancy complications are covered. Under Tariff ARE this includes premature births before the end of the 32nd week of pregnancy and miscarriages; under Tariff RD/FamilyMed RDN it extends to premature births before the end of the 36th week, plus miscarriages and medically necessary termination of pregnancy. Known pregnancies at trip start, elective abortion, normal delivery and postpartum illness are excluded.

Page 1

Section: Was ist versichert?

Frühgeburten bis zum Ende der 36. Schwangerschafts woche.

Personal liability abroad

No limit stated

Not addressed in the reviewed policy documents.

Legal assistance abroad

No limit stated

Not addressed in the reviewed policy documents.

Covered

24/7 emergency call service

Covered

DKV provides a round-the-clock emergency call service for advice and support in claims handling, including help finding a suitable hospital and organising repatriation.

Section: Wie lange vor der Reise muss ich eine Auslandskrankenversicherung spätestens abschließen?

Im Falle eines Krankenhausaufenthalts sollten Sie sofort den 24-Stunden-Notruf der Auslandskrankenversicherung der DKV anrufen. Auch bei einem Rücktransport aus dem Ausland ist dies ratsam.

Key conditions

Assistance call deadline

For inpatient hospital treatment, DKV's emergency call service must be contacted immediately before or upon hospital admission; the service must also be contacted before arranging any repatriation transport to avoid reduced reimbursement.

Unauthorized treatment

Under Tariff ARE, extra repatriation transport costs are reimbursed at 100% only with prior approval from DKV's emergency call service; without prior approval, reimbursement is reduced to 80% of the proven extra costs.

Purchase while abroad

The policy must be applied for and concluded before departure from Germany while the applicant is still in the country; it cannot be purchased once travel abroad has already begun.

Chronic conditions

Illnesses that were foreseeably going to require treatment during the trip, as already known before departure, are excluded from cover under both tariffs.

Pregnancy

Only unforeseeable, acute pregnancy complications are covered; the gestational-week cut-off for premature births differs by tariff (32 weeks under ARE, 36 weeks under RD/RDN). Known pregnancies, elective termination and normal delivery are excluded.

Pre-existing condition exclusions

Treatments that were the sole or a partial reason for the trip, or that were already foreseeable as necessary at the time of departure, are not covered.

Coverage duration limit

Cover per single trip is limited to six weeks under Tariff ARE and to ten weeks under Tariff RD/FamilyMed RDN; cover ends at the latest at expiry of that period, unless the insured is medically unfit to travel, in which case cover continues until fitness to travel is restored.

Direct payment

If DKV's emergency call service is contacted before hospital admission, DKV arranges settlement directly with the hospital so the insured does not need to pay upfront; otherwise, original invoices must be submitted to DKV in Cologne for reimbursement.

Territorial scope

Cover applies only during temporary stays abroad; Germany and any country where the insured person has a permanent residence do not count as 'abroad'. Under Tariff RD/RDN, selected benefits also apply for the first 10 weeks of a trip within Germany.

Documents

Policy specifics

Medical emergency treatment abroad

Coverage for medically necessary treatment of acute illnesses and accidents during foreign travel

SourcePage 1

Section: Was ist versichert?

Versichert sind während einer Reise im Ausland Kosten einer medizinisch notwendigen Heilbehandlung wegen: Erkrankung und Unfallfolgen.

Repatriation/Return transport

Coverage for medically necessary return transport to Germany or home country

SourceClause Nr. 12.4 aPage 4/9

Section: 12. Unsere Tarifleistungen > 12.4 Sonstige Leistungen > a) Rückführung

Bei einer medizinisch notwendigen und ärztlich angeordneten Rückführung aus dem Ausland erstatten wir die Mehrkosten des Rücktransportes der versicherten Person

Maximum trip duration per travel

Annual policies limit coverage to 6-10 weeks per single trip depending on tariff

Source

Section: FAQ > Für wen lohnt sich eine Auslandskrankenversicherung?

Wenn Sie sich nur für einige Tage absichern möchten, gibt es die Möglichkeit einer Auslandskrankenversicherung für eine einzelne Reise ab 1,60 Euro pro Tag innerhalb Europas.

Geographic coverage

Coverage applies worldwide for all DKV travel medical insurance products

SourceClause Nr. 4Page 1/9

Section: 4. Wo gilt der Versicherungsschutz?

Der Versicherungsschutz erstreckt sich auf das Ausland.

Exclusion of planned medical treatment

No coverage for treatments that were a reason for taking the trip or that were already planned

SourceClause Nr. 13 aPage 5/9

Section: 13. Wann zahlen wir nicht?

Behandlungen im Ausland, die der alleinige Grund oder einer der Gründe für den Antritt der Reise waren;

Annual contract with automatic renewal

All DKV travel medical insurance policies are annual contracts that automatically renew unless cancelled

Source

Section: Ihre Fragen zur Reisekrankenversicherung

Die Tarife der DKV sind sogenannte Jahresversicherungen – sie gelten also nicht nur für eine Reise, sondern für beliebig viele Reisen (mit der vertraglich festgelegten maximalen Reisedauer) innerhalb eines Jahres. Ihr Vertrag verlängert sich automatisch jährlich, wenn Sie ihn nicht kündigen.

Prior approval requirement for repatriation

For certain tariffs, emergency transport prior approval significantly impacts reimbursement percentage

SourceClause Nr. 12.4 aPage 4/9

Section: 12. Unsere Tarifleistungen > 12.4 Sonstige Leistungen > a) Rückführung

Die Aufwendungen ersetzen wir zu 100 %, wenn vor Durchführung des Rücktransportes bei uns bzw. bei unserem Notrufservice eine Leistungszusage (siehe Nr. 12.4 e) und Nr. 14) eingeholt wird. Sofern vor Durchführung des Rücktransportes keine Leistungszusage eingeholt wird, ersetzen wir die nachgewiesenen Mehrkosten des Rücktransportes zu 80 %.

Insurable persons must have German residence

Only persons whose permanent residence is in Germany can be insured

SourceClause Nr. 1Page Seite 1

Section: 1. Wer kann sich versichern?

Versichern können sich Personen, – deren gewöhnlicher Aufenthalt (Lebensmittelpunkt) in der Bundesrepublik Deutschland liegt und – die nur vorübergehend ins Ausland reisen.

Sources

DKV Travel insurance