Extracted from source documents

HUK24 Travel insurance (Auslandsreise Krankenversicherung)

Underwritten by HUK-COBURG-Krankenversicherung AG · Germany

travel insurance from HUK24 for the Germany market, with online purchase and 24/7 assistance.

Verified Aug 27, 2026 · Terms dated 2022-01Sources

Online purchase24/7 helpline

Unique selling points

No deductible: all covered medical costs abroad are reimbursed in full without any standard self-participation.

Free choice of any licensed doctor, dentist, or recognized alternative therapist abroad, including Heilpraktiker, chiropractors, physiotherapists, and osteopaths.

Search, rescue, or recovery costs abroad are included up to 10,000 EUR at no extra charge.

A 24/7, 365-day emergency line provides cost-guarantee letters, direct hospital billing, and an interpreter service during hospital stays.

The family tariff covers the policyholder plus spouse/partner and unmarried children up to age 21 under a single combined premium.

Coverage limits

Covered

Medical treatment costs abroad

Covered

Reimburses medically necessary treatment costs abroad for illness, accident consequences, worsening of an existing illness, and certain pregnancy-related events. No fixed monetary ceiling is stated; the insurer may reduce benefits to a reasonable amount if treatment exceeds the medically necessary scope or costs are disproportionate.

Clause 1.1Page 6

Section: 1. Versicherungsschutz > 1.1 Was ist versichert?

Versicherungsfall ist die medizinisch notwendige Heilbehandlung eines Versicherten wegen • Krankheit oder Unfallfolgen, • der Verschlechterung einer bestehenden Erkrankung,

Covered

Emergency and general medical treatment

Covered

Covers medically necessary treatment recognized by conventional medicine, and also treatment methods that have proven equally successful in practice or are used where no conventional methods are available; benefits may be reduced to the cost of the conventional alternative.

Clause 3.2Page 6

Section: 3. Leistungen > 3.2 Für welche Untersuchungs- und Behandlungsmethoden leisten wir?

Wir leisten für Untersuchungs- und Behandlungsmethoden, die von der Schulmedizin überwiegend anerkannt sind.

Covered

Inpatient hospital treatment

Covered

Covers physician services and hospital services including nursing, accommodation and meals, with free choice among hospitals under permanent medical direction with adequate diagnostic facilities. Additional costs for an accompanying person and parental hospital visits for unaccompanied children are covered under specific conditions. Instead of reimbursement, insureds may elect a hospital daily allowance of 30 EUR per full day of inpatient treatment.

Clause 3.7Page 7

Section: 3. Leistungen > 3.7 Was erstatten wir bei einer stationären Heilbehandlung?

Wir erstatten die Kosten für • ärztliche Leistungen und • Krankenhausleistungen einschließlich Krankenpflege, Unterkunft und Verpflegung.

Covered

Outpatient medical treatment

Covered

Covers costs of medically necessary outpatient treatment, including acute psychological care after traumatic events, plus medically prescribed bandaging materials and medicines obtained from an officially licensed dispensary.

Clause 3.3Page 7

Section: 3. Leistungen > 3.3 Was erstatten wir bei einer ambulanten Heilbehandlung?

Wir erstatten die Kosten für medizinisch notwendige Heilbehandlungen. Wir übernehmen auch die Kosten für eine akute psychische Betreuung nach traumatischen Ereignissen.

Covered

Emergency dental treatment

Covered

Covers pain-relief dental treatments, medically necessary simple fillings and temporary dentures (provisorien), and medically necessary repairs of existing dentures. New inlays, definitive dentures (crowns, partial crowns, implants), orthodontic treatment and gnathological therapy are excluded.

Clause 3.8Page 7

Section: 3. Leistungen > 3.8 Was erstatten wir bei einer zahnärztlichen Heilbehandlung?

medizinisch notwendige Füllungen und vorläufigen Zahnersatz (Provisorien) in einfacher Ausführung, • medizinisch notwendige Reparaturen von vorhandenem Zahnersatz.

Covered

Medical transport to treatment

Covered

Covers medically necessary transport to the nearest suitable doctor or hospital for initial treatment, onward transport for further care, and transport immediately after treatment back to the last accommodation or, for cruises, the last mooring point.

Clause 3.10Page 7

Section: 3. Leistungen > 3.10 Was erstatten wir bei Transporten?

Wir erstatten die Kosten für den medizinisch notwendigen Transport zur Erstversorgung beim nächsterreichbaren und aus medizinischer Sicht geeigneten Arzt oder Krankenhaus.

Conditional

Medical repatriation to Germany

Conditional

The insurer organizes and pays repatriation to the insured's permanent residence (or nearest suitable hospital) if repatriation is medically sensible and justifiable, if expected foreign treatment costs exceed repatriation costs, or if the attending physician forecasts a hospital stay abroad exceeding 14 days. Costs for an escort are covered for minors, mobility-impaired insureds, or where required by medical necessity, authorities, or the carrier. Costs are reimbursed without deduction for any saved return-travel expense.

Clause 3.11Page 7

Section: 3. Leistungen > 3.11 Welche Leistungen erbringen wir bei Rücktransporten?

der Rücktransport ist medizinisch sinnvoll und vertretbar, • die voraussichtlichen Kosten der Heilbehandlung im Ausland übersteigen die Kosten für den Rücktransport oder

Covered

Repatriation or burial in case of death

Covered

Covers the costs of repatriating a deceased insured to their permanent residence in Germany. If burial takes place abroad instead, costs are reimbursed up to the amount that a repatriation would have cost.

Clause 3.13Page 7

Section: 3. Leistungen > 3.13 Was erstatten wir bei Überführung oder Bestattung?

Wir erstatten die Kosten einer Überführung des Verstorbenen an den ständigen, vor Beginn der Auslandsreise vorhandenen Wohnsitz.

Covered

Search, rescue or recovery costs

€10K

Reimburses search, rescue or recovery costs incurred abroad due to illness, accident consequences or death, up to a maximum of 10,000 EUR.

Clause 3.12Page 7

Section: 3. Leistungen > 3.12 Was erstatten wir für Suche, Rettung oder Bergung?

Wir erstatten die Kosten für Suche, Rettung oder Bergung bis höchstens 10.000 Euro.

Covered

COVID-19 treatment

Covered

No limit stated

COVID-19 treatment abroad is covered like any other illness (confirmed in the HUK24 product FAQ).

Section: Besondere Hinweise > Wichtige Informationen rund um Corona in der Auslandskranken­versicherung > Besteht der Schutz auch bei einer Corona-Erkrankung?

Ja, die Kosten für die medizinische Behandlung sind im Leistungsumfang der Auslandsreisekrankenversicherung abgesichert.

Conditional

Pre-existing conditions

Conditional

The worsening of an existing illness is an insured event and is covered. However, treatment abroad is excluded if its necessity was already established before departure and it results from an illness already diagnosed before the trip began — unless the trip was undertaken due to the death of a spouse, partner, or first-degree relative.

Clause 4.1Page 8

Section: 4. Leistungsausschlüsse und -einschränkungen > 4.1 In welchen Fällen leisten wir nicht?

bei Behandlungen, – deren Notwendigkeit bei Reiseantritt feststand und – die aufgrund einer bereits bei Reiseantritt ärztlich diagnostizierten Erkrankung erfolgten.

Winter sports cover

No limit stated

Winter sports are not specifically addressed in the policy terms; the exclusions list does not name winter sports, so accidents during such activities are covered under the general accident and illness benefits.

Clause 4.1Page 8

Section: 4. Leistungsausschlüsse und -einschränkungen > 4.1 In welchen Fällen leisten wir nicht?

Wir leisten nicht • bei Reisen in Deutschland sowie in den Ländern, in denen der Versicherte einen ständigen Wohnsitz hat.

Adventure sports cover

No limit stated

Adventure sports are not specifically addressed in the policy terms; the exclusions list does not name adventure or extreme sports, so accidents during such activities are covered under the general accident and illness benefits.

Clause 4.1Page 8

Section: 4. Leistungsausschlüsse und -einschränkungen > 4.1 In welchen Fällen leisten wir nicht?

Wir leisten nicht • bei Reisen in Deutschland sowie in den Ländern, in denen der Versicherte einen ständigen Wohnsitz hat.

Conditional

Pregnancy complications and childbirth

Conditional

Covers medically necessary examinations and treatment for pregnancy complications, deliveries up to the end of the 36th week (premature birth), miscarriages, and emergency terminations. If the pregnancy began after cover started, prenatal check-ups and deliveries after the 36th week are additionally covered. Treatment is excluded if the insured was already pregnant before cover began.

Clause 3.9Page 7

Section: 3. Leistungen > 3.9 Was erstatten wir bei Schwangerschaften?

Wir erstatten die Kosten für • medizinisch notwendige Untersuchungen und Behandlungen wegen Schwangerschaftskomplikationen, • Entbindungen bis zum Ende der 36. Schwangerschaftswoche (Frühgeburt),

Personal liability abroad

No limit stated

Not included – this is a travel health insurance only.

Page 2

Section: Kundeninformationen gemäß § 1 der Verordnung über Informationspflichten bei Versicherungsverträgen (VVG-InfoV) > Versicherungsschutz

Es handelt sich um eine Auslandsreise-Krankenversicherung.

Legal assistance abroad

No limit stated

Not included – this is a travel health insurance only.

Page 2

Section: Kundeninformationen gemäß § 1 der Verordnung über Informationspflichten bei Versicherungsverträgen (VVG-InfoV) > Versicherungsschutz

Es handelt sich um eine Auslandsreise-Krankenversicherung.

Covered

24/7 emergency assistance line

Covered

A telephone emergency contact is available 365 days a year, reachable from abroad at +49 69 66 555 44, providing benefit information, physician/clinic referrals, an interpreter service during hospital stays, contact coordination between home and treating doctors, notification of relatives/employer, cost-guarantee issuance, and organization of repatriation.

Clause 3.16Page 8

Section: 3. Leistungen > 3.16 Welche Serviceleistungen erbringen wir?

Telefonischer 24h-Kontakt an 365 Tagen: über den 24h-Kontakt erhalten Versicherte Auskunft zu unseren Leistungen.

Key conditions

Assistance call deadline

No fixed hour deadline for calling the 24h emergency contact is stated in the AVB, but coordination with the emergency contact is required to secure cost-guarantee coverage for hospital admission and repatriation.

Unauthorized treatment

If the policyholder intentionally violates duties (e.g. providing required information or undergoing a requested medical examination), the insurer is not liable to pay. Grossly negligent breaches can lead to a proportional reduction of the benefit, up to full loss of the claim.

Purchase while abroad

The contract must be concluded before departure and can only be taken out while in Germany; purchase while already abroad is not possible.

Chronic conditions

Worsening of an existing (including chronic) illness is an insured event and covered, but treatment is excluded if its necessity was already established before departure due to an illness diagnosed before the trip, unless the trip followed the death of a close relative.

Pregnancy

Pregnancy complications, premature births up to the 36th week, miscarriages and emergency terminations are covered from the start of cover. Routine prenatal care and deliveries after the 36th week are covered only if the pregnancy began after cover started; treatment is excluded if pregnancy predated the start of cover.

Pre-existing condition exclusions

Deterioration of a pre-existing illness is covered as an insured event, but treatment whose necessity was already apparent before departure, arising from a condition diagnosed before the trip, is excluded (except when the trip was prompted by the death of a close relative).

Coverage duration limit

Standard annual tariffs (RVE20/RBE20 individual, RVF20/RBF20 family) cover up to 56 days (8 weeks) per individual trip, with an unlimited number of trips during the 12-month contract; the 56-day clock resets on each new trip after returning to Germany. Long-term single-trip tariffs (RVL20/RBL20, RVU20/RBU20) cover a single trip of up to 365 days; an extension can be requested before the originally agreed end date, but total trip duration may not exceed one year.

Direct payment

The insurer can issue a cost-guarantee letter to foreign hospitals where required and handles direct billing with the hospital on the policyholder's behalf for inpatient stays, so the insured does not always need to pay out of pocket first.

Territorial scope

Tariffs RVU20/RBU20 cover worldwide travel including the USA and Canada. Tariffs RVL20/RBL20 exclude the USA and Canada, except for transit stopovers under 24 hours with a connecting flight or continuing travel on the same flight number. Germany and countries of permanent residence are never considered 'abroad'.

Documents

Policy specifics

Medical repatriation to Germany

Covers costs for medically necessary and reasonable return transport to Germany if treatment in home country is appropriate

Source

Section: Leistungen der Auslandskranken­versicherung

Wir organisieren für Sie den Rücktransport nach Deutschland, wenn er medizinisch sinnvoll ist.

Pain relief dental treatment

Covers pain relief dental treatments, simple medically necessary fillings, and repairs to existing dental prosthetics

Source

Section: Leistungen der Auslandskranken­versicherung

Wir übernehmen die vollen Kosten für schmerzstillende Zahnbehandlungen, medizinisch notwendige einfache Füllungen und medizinisch notwendige Reparaturen von Zahnersatz.

Prescription medicines and medical supplies

Covers costs for medically prescribed medicines, bandaging materials, and medical aids prescribed abroad

Source

Section: Häufige Fragen zur Auslandskranken­versicherung

Zudem deckt die Auslandskrankenversicherung Arznei-, Heil- und Verbandmittel ab, die ärztlich verordnet wurden.

Private patient hospital accommodation

Insured person is admitted as private patient in foreign hospitals; all associated costs covered

Source

Section: Leistungen der Auslandskranken­versicherung

Im Krankenhaus werden Sie als Privatpatient untergebracht – die Kosten übernimmt Ihre Auslandsreise-Krankenversicherung.

Free choice of physician

Insured can consult any licensed physician or dentist in the destination country; full cost reimbursement for reasonable treatment

Source

Section: Leistungen der Auslandskranken­versicherung

Wir erstatten notwendige Behandlungskosten und Medikamente im Ausland in voller Höhe. Sie haben freie Wahl bei allen Ärzten und Fachärzten.

Maximum trip duration (standard policy)

Standard annual policy covers up to 56 days per individual trip; unlimited number of trips within 12-month contract period

Source

Section: Häufige Fragen zur Auslandskranken­versicherung

Bei jedem Aufenthalt im Ausland besteht pro Reise maximal 56 Tage Versicherungsschutz. Der Versicherungsschutz beginnt automatisch, sobald Sie Deutschland verlassen. Jeder Vertrag gilt für zwölf Monate.

Worldwide coverage excluding Germany

Coverage applies worldwide and 24/7; excludes trips within Germany and countries where insured has permanent residence

Source

Section: Häufige Fragen zur Auslandskranken­versicherung

Sie sind im Ausland weltweit und rund um die Uhr abgesichert. Nicht versichert sind lediglich Reisen in Deutschland.

24-hour emergency support contact

Round-the-clock emergency support line available globally for medical advice, physician referral, and coordination of repatriation

Source

Section: Leistungen der Auslandskranken­versicherung

Unseren 24h-Kontakt erreichen Sie unter 0049 (0) 69 66 555 44. Wir stehen Ihnen mit Beratung und aktiver Unterstützung zur Seite.

No deductible (self-participation)

Policy includes no standard deductible; all covered medical costs are reimbursed at full amount (subject to reasonableness for destination)

Source

Section: Häufige Fragen zur Auslandskranken­versicherung

Die Auslandskrankenversicherung erstattet die Behandlungskosten in voller Höhe, wenn sie für das Reiseland angemessen sind.

Claims submission requirements

Insured must submit original invoices and payment receipts with claims form after return to Germany; direct billing to insurer possible by arrangement

Source

Section: Häufige Fragen zur Auslandskranken­versicherung

Reichen Sie bitte nach Beendigung der Reise die Originalrechnungen und Zahlungsnachweise mit dem Leistungsscheck unter folgender Adresse ein:

Sources

HUK24 Travel insurance