Öffentliche Versicherungen Oldenburg (comprising Oldenburgische Landesbrandkasse and Öffentliche Lebensversicherungsanstalt Oldenburg)
Öffentliche Oldenburg
Öffentliche Oldenburg is a travel insurance for the Germany market with online purchase and 24/7 assistance.
Direct payment
Policyholders are asked to contact the 24-hour emergency service before or upon hospital admission so an appropriate hospital can be arranged and the insured does not need to advance hospital costs out of pocket.
Geographic scope
Worldwide (abroad only, excluding Germany)
Coverage extends worldwide to countries where the insured person has no permanent residence; the Federal Republic of Germany does not count as abroad.
Unique selling points
- Guarantees private-patient treatment status when receiving medical care abroad.
- Covers the additional cost of a medically sensible and reasonable emergency return transport home, without a stated cap.
- Can be taken out at very short notice, even last-minute before departure.
- Rated "good" by Stiftung Warentest (Finanztest 05/2025) for both the individual and family variants.
- Offers a worldwide, round-the-clock emergency hotline for medical guidance and hospital coordination.
Coverage limits
Medical expenses abroad
Not established from the insurer's documents
Reimburses expenses for outpatient, inpatient and dental medical treatment incurred abroad due to an insured illness or accident; the T&Cs state no monetary cap on these benefits.
Emergency medical treatment abroad
Not established from the insurer's documents
Covers medically necessary treatment of illness or accident occurring abroad, including doctors, alternative practitioners, medicines, aids and physical therapy; no monetary cap is stated.
Inpatient hospital treatment
Not established from the insurer's documents
Covers doctors' fees, hospital services including nursing, accommodation and meals, and transport to the nearest suitable hospital; free choice of generally recognised hospitals; no monetary cap is stated. The emergency service must be engaged immediately before or upon admission.
Outpatient treatment
Not established from the insurer's documents
Covers doctors', alternative practitioners', chiropractors' and osteopaths' fees, medicines and dressings, simple aids (rental or purchase, excluding glasses/hearing aids), physiotherapy, and rescue transport to the nearest doctor or hospital; no monetary cap is stated.
Emergency dental treatment
Not established from the insurer's documents
Covers pain-relieving dental treatment including simple fillings, simple provisional dentures, and repair/restoration of existing dentures brought on the trip; excludes inlay fillings, new dentures (crowns, bridges, prostheses, implants), orthodontic treatment and dental-lab costs for provisional dentures.
Medical return transport
Not established from the insurer's documents
The insurer organises and reimburses the additional cost of a return transport to Germany when repatriation is medically sensible, inpatient treatment abroad would exceed 14 days, or treatment costs abroad would exceed transport costs; also reimburses extra costs for an insured accompanying person. No monetary cap is stated, but prior approval via the emergency service is required to avoid limited reimbursement.
Medical evacuation
Not established from the insurer's documents
Organised medically necessary evacuation/return to Germany is provided under the same 'Rücktransport' benefit as medical transport; no monetary cap is stated, but the emergency service must give prior approval.
Repatriation of remains
Not established from the insurer's documents
If the insured dies abroad, the insurer organises transfer of the deceased to their last permanent residence and reimburses the immediate transfer costs; if buried abroad, burial costs are reimbursed up to the amount a transfer would have cost. No separate monetary cap is stated.
Search, rescue and recovery
Not established from the insurer's documents
If the insured must be searched for, rescued or recovered abroad due to illness, accident or death, costs are reimbursed up to 5,000 EUR.
COVID-19 treatment
Not established from the insurer's documents
Not separately addressed in the available policy documents.
Pre-existing conditions
Not established from the insurer's documents
No benefits are paid for illnesses that were recognisably in need of treatment during the planned course of the trip at the time of departure, unless the trip was made necessary by the death of a spouse/partner or a first-degree relative.
Winter sports cover
Not established from the insurer's documents
Not addressed in the available policy documents.
Adventure sports cover
Not established from the insurer's documents
Not addressed in the available policy documents.
Pregnancy complications
Not established from the insurer's documents
Unforeseeable, acute pregnancy complications including miscarriage, premature birth or emergency termination are covered as an insured event, but not if they occur after completion of the 32nd week of pregnancy (unless the extended stay abroad was caused by a prior insured event); medical treatment of a premature newborn is also covered. A pregnancy known before the trip, elective termination, delivery and postpartum illness are excluded.
Personal liability
Not established from the insurer's documents
Not addressed in the available policy documents; this is a health-focused travel product without a liability component.
Legal assistance
Not established from the insurer's documents
Not addressed in the available policy documents.
24/7 emergency assistance service
Covered
A round-the-clock emergency hotline (+49 4441 905-4441) is available worldwide for medical consultation, hospital search and coordination, and must be contacted before/at hospital admission and prior to return transport or child-care assistance.
Key conditions
Assistance call deadline
The 24-hour emergency service must be contacted immediately before or upon hospital admission, and in every case before organising return transport or child-care assistance, to avoid limits on reimbursement.
Unauthorized treatment
Without prior approval ('Leistungszusage') from the emergency service for return transport or child-care assistance, reimbursement is limited to the amount that would have applied had the service been properly engaged.
Purchase while abroad
The completed application must reach the insurer before departure from Germany; the contract cannot be concluded once the applicant has already left for abroad.
Chronic conditions
No benefits are paid for illnesses (including chronic conditions) that were recognisably in need of treatment during the planned course of the trip, unless the trip was necessitated by the death of a spouse/partner or first-degree relative.
Pregnancy
Unforeseeable acute pregnancy complications are covered as an insured event, but not after completion of the 32nd week of pregnancy; a pregnancy known before departure, elective termination, delivery and postpartum illness are excluded.
Pre-existing condition exclusions
Illnesses foreseeably requiring treatment during the planned trip at the time of departure are excluded from cover, with an exception for trips made necessary by the death of a close relative.
Coverage duration limit
Cover applies to individual foreign trips of up to 8 weeks; if a trip lasts longer, cover applies only to the first 8 weeks. An unlimited number of trips is covered within one insurance year.
Policy specifics
Medical treatment abroad
Core coverage for emergency medical treatment during travel abroad up to 8 weeks per trip
SourcePrivate patient status abroad
Insured persons receive private patient treatment status during foreign medical care
Source24-hour emergency assistance
Round-the-clock emergency hotline for medical consultation and assistance during travel
SourceHospital daily allowance option
Not established from the insurer's documents
Instead of reimbursement of actual eligible inpatient costs, the insured may choose a hospital daily allowance of 25 EUR per day of hospitalisation abroad.
SourceThird-party source, not the insurer's documentTelephone cost flat-rate reimbursement
Not established from the insurer's documents
Telephone costs for the first contact with the insurer/emergency service in connection with inpatient treatment or repatriation are reimbursed as a flat rate of 10 EUR, without individual proof.
SourceThird-party source, not the insurer's documentTrip duration limit
Insurance coverage is limited to individual trips of maximum 8 weeks duration
SourceResidence in Germany
Not established from the insurer's documents
Insurable persons must have permanent residence in Federal Republic of Germany and only travel temporarily abroad
SourceThird-party source, not the insurer's documentInsurance year coverage
All foreign trips undertaken by the insured within one insurance year are covered (multiple trips allowed)
SourceIndividual and family variants
Offered in two variants: AK-E (individual) and AK-F (family). Family variant covers spouse/partner and minor children
Source