Pending review

Öffentliche Versicherungen Oldenburg (comprising Oldenburgische Landesbrandkasse and Öffentliche Lebensversicherungsanstalt Oldenburg)

Öffentliche Oldenburg

Öffentliche Oldenburg is a travel insurance for the Germany market with online purchase and 24/7 assistance.

Last verified Aug 28, 2026Reviewed by: Boleron EUTerms & conditions: 2026-06Underwritten by: Öffentliche Oldenburg
Online purchase24/7 helpline

Direct payment

Policyholders are asked to contact the 24-hour emergency service before or upon hospital admission so an appropriate hospital can be arranged and the insured does not need to advance hospital costs out of pocket.

Geographic scope

Worldwide (abroad only, excluding Germany)

Coverage extends worldwide to countries where the insured person has no permanent residence; the Federal Republic of Germany does not count as abroad.

Unique selling points

  • Guarantees private-patient treatment status when receiving medical care abroad.
  • Covers the additional cost of a medically sensible and reasonable emergency return transport home, without a stated cap.
  • Can be taken out at very short notice, even last-minute before departure.
  • Rated "good" by Stiftung Warentest (Finanztest 05/2025) for both the individual and family variants.
  • Offers a worldwide, round-the-clock emergency hotline for medical guidance and hospital coordination.

Coverage limits

Medical expenses abroad

Not established from the insurer's documents

Reimburses expenses for outpatient, inpatient and dental medical treatment incurred abroad due to an insured illness or accident; the T&Cs state no monetary cap on these benefits.

SourceThird-party source, not the insurer's document

Emergency medical treatment abroad

Not established from the insurer's documents

Covers medically necessary treatment of illness or accident occurring abroad, including doctors, alternative practitioners, medicines, aids and physical therapy; no monetary cap is stated.

SourceThird-party source, not the insurer's document

Inpatient hospital treatment

Not established from the insurer's documents

Covers doctors' fees, hospital services including nursing, accommodation and meals, and transport to the nearest suitable hospital; free choice of generally recognised hospitals; no monetary cap is stated. The emergency service must be engaged immediately before or upon admission.

SourceThird-party source, not the insurer's document

Outpatient treatment

Not established from the insurer's documents

Covers doctors', alternative practitioners', chiropractors' and osteopaths' fees, medicines and dressings, simple aids (rental or purchase, excluding glasses/hearing aids), physiotherapy, and rescue transport to the nearest doctor or hospital; no monetary cap is stated.

SourceThird-party source, not the insurer's document

Emergency dental treatment

Not established from the insurer's documents

Covers pain-relieving dental treatment including simple fillings, simple provisional dentures, and repair/restoration of existing dentures brought on the trip; excludes inlay fillings, new dentures (crowns, bridges, prostheses, implants), orthodontic treatment and dental-lab costs for provisional dentures.

SourceThird-party source, not the insurer's document

Medical return transport

Not established from the insurer's documents

The insurer organises and reimburses the additional cost of a return transport to Germany when repatriation is medically sensible, inpatient treatment abroad would exceed 14 days, or treatment costs abroad would exceed transport costs; also reimburses extra costs for an insured accompanying person. No monetary cap is stated, but prior approval via the emergency service is required to avoid limited reimbursement.

SourceThird-party source, not the insurer's document

Medical evacuation

Not established from the insurer's documents

Organised medically necessary evacuation/return to Germany is provided under the same 'Rücktransport' benefit as medical transport; no monetary cap is stated, but the emergency service must give prior approval.

SourceThird-party source, not the insurer's document

Repatriation of remains

Not established from the insurer's documents

If the insured dies abroad, the insurer organises transfer of the deceased to their last permanent residence and reimburses the immediate transfer costs; if buried abroad, burial costs are reimbursed up to the amount a transfer would have cost. No separate monetary cap is stated.

SourceThird-party source, not the insurer's document

Search, rescue and recovery

Not established from the insurer's documents

If the insured must be searched for, rescued or recovered abroad due to illness, accident or death, costs are reimbursed up to 5,000 EUR.

SourceThird-party source, not the insurer's document

COVID-19 treatment

Not established from the insurer's documents

Not separately addressed in the available policy documents.

SourceThird-party source, not the insurer's document

Pre-existing conditions

Not established from the insurer's documents

No benefits are paid for illnesses that were recognisably in need of treatment during the planned course of the trip at the time of departure, unless the trip was made necessary by the death of a spouse/partner or a first-degree relative.

SourceThird-party source, not the insurer's document

Winter sports cover

Not established from the insurer's documents

Not addressed in the available policy documents.

SourceThird-party source, not the insurer's document

Adventure sports cover

Not established from the insurer's documents

Not addressed in the available policy documents.

SourceThird-party source, not the insurer's document

Pregnancy complications

Not established from the insurer's documents

Unforeseeable, acute pregnancy complications including miscarriage, premature birth or emergency termination are covered as an insured event, but not if they occur after completion of the 32nd week of pregnancy (unless the extended stay abroad was caused by a prior insured event); medical treatment of a premature newborn is also covered. A pregnancy known before the trip, elective termination, delivery and postpartum illness are excluded.

SourceThird-party source, not the insurer's document

Personal liability

Not established from the insurer's documents

Not addressed in the available policy documents; this is a health-focused travel product without a liability component.

SourceThird-party source, not the insurer's document

Legal assistance

Not established from the insurer's documents

Not addressed in the available policy documents.

SourceThird-party source, not the insurer's document

24/7 emergency assistance service

Covered

A round-the-clock emergency hotline (+49 4441 905-4441) is available worldwide for medical consultation, hospital search and coordination, and must be contacted before/at hospital admission and prior to return transport or child-care assistance.

Source

Key conditions

Assistance call deadline

The 24-hour emergency service must be contacted immediately before or upon hospital admission, and in every case before organising return transport or child-care assistance, to avoid limits on reimbursement.

Unauthorized treatment

Without prior approval ('Leistungszusage') from the emergency service for return transport or child-care assistance, reimbursement is limited to the amount that would have applied had the service been properly engaged.

Purchase while abroad

The completed application must reach the insurer before departure from Germany; the contract cannot be concluded once the applicant has already left for abroad.

Chronic conditions

No benefits are paid for illnesses (including chronic conditions) that were recognisably in need of treatment during the planned course of the trip, unless the trip was necessitated by the death of a spouse/partner or first-degree relative.

Pregnancy

Unforeseeable acute pregnancy complications are covered as an insured event, but not after completion of the 32nd week of pregnancy; a pregnancy known before departure, elective termination, delivery and postpartum illness are excluded.

Pre-existing condition exclusions

Illnesses foreseeably requiring treatment during the planned trip at the time of departure are excluded from cover, with an exception for trips made necessary by the death of a close relative.

Coverage duration limit

Cover applies to individual foreign trips of up to 8 weeks; if a trip lasts longer, cover applies only to the first 8 weeks. An unlimited number of trips is covered within one insurance year.

Where to buy

Documents

General Terms and Conditions – Tarif AK (AK-E/AK-F)

Terms & conditions

Open

Insurance Product Information Document

IPID

Open

Statutes of the mutual insurance association (Satzung)

Other document

Open

Policy specifics

Medical treatment abroad

Core coverage for emergency medical treatment during travel abroad up to 8 weeks per trip

Source

Private patient status abroad

Insured persons receive private patient treatment status during foreign medical care

Source

24-hour emergency assistance

Round-the-clock emergency hotline for medical consultation and assistance during travel

Source

Hospital daily allowance option

Not established from the insurer's documents

Instead of reimbursement of actual eligible inpatient costs, the insured may choose a hospital daily allowance of 25 EUR per day of hospitalisation abroad.

SourceThird-party source, not the insurer's document

Telephone cost flat-rate reimbursement

Not established from the insurer's documents

Telephone costs for the first contact with the insurer/emergency service in connection with inpatient treatment or repatriation are reimbursed as a flat rate of 10 EUR, without individual proof.

SourceThird-party source, not the insurer's document

Trip duration limit

Insurance coverage is limited to individual trips of maximum 8 weeks duration

Source

Residence in Germany

Not established from the insurer's documents

Insurable persons must have permanent residence in Federal Republic of Germany and only travel temporarily abroad

SourceThird-party source, not the insurer's document

Insurance year coverage

All foreign trips undertaken by the insured within one insurance year are covered (multiple trips allowed)

Source

Individual and family variants

Offered in two variants: AK-E (individual) and AK-F (family). Family variant covers spouse/partner and minor children

Source

Sources