Pending review

UKV Travel insurance (Auslandsreise Krankenversicherung Urlaubsreisen)

Underwritten by Union Krankenversicherung Aktiengesellschaft · Germany

travel insurance from UKV for the Germany market, with online purchase and 24/7 assistance.

Verified Aug 28, 2026 · Terms dated 2022-06-01Sources

Online purchase24/7 helpline

Unique selling points

No deductible on medical expenses incurred abroad.

100% cost reimbursement for outpatient and inpatient treatment, including alternative practitioners, osteopaths and chiropractors.

Five 'Medical Protect plus' services included free of charge, such as a digital doctor video consultation and the cashless 'UKV Urlaubs-Retter' treatment network.

The AKD-16 annual tariff covers an unlimited number of trips per year (each up to 56 days) starting from an annual premium of 11.50 EUR.

24/7, almost worldwide emergency call service that arranges direct cost coverage with hospitals so travelers don't need to pay upfront.

Coverage limits

Covered

Medical treatment costs

Covered

100% reimbursement of costs for medically necessary outpatient and inpatient treatment, medicines, remedies and aids abroad, with no stated aggregate sum insured. Applies to both the AKD-16 (annual) and AKE-16 (single-trip) tariffs.

Covered

Emergency medical treatment

Covered

Emergency consultations and treatment by doctors abroad are reimbursed at 100% as part of the general medical-treatment benefit; no separate sum insured is stated.

Covered

Inpatient/hospital treatment

Covered

100% reimbursement for inpatient treatment, accommodation and meals in a hospital of the insured's choice; if another payer (e.g. reciprocal health scheme) covers part of the costs, an additional hospital daily allowance of up to 30 EUR/day applies, and insureds may alternatively opt for a flat 30 EUR/day allowance instead of cost reimbursement.

Covered

Outpatient treatment

Covered

100% reimbursement for outpatient consultations/treatments with doctors, dentists, alternative practitioners, osteopaths and chiropractors, plus prescribed medicines, remedies and aids first required abroad.

Covered

Emergency dental treatment

Covered

Covers pain-relieving dental treatment, simple dental fillings, provisional dentures and repairs of prostheses; new dentures, crowns and inlays are excluded. No separate euro cap is stated — cover is scope-limited rather than sum-limited.

Covered

Emergency medical transport

Covered

Covers ambulance, emergency or rescue-helicopter transport to the nearest suitable hospital or emergency doctor after an accident or in an emergency, including medically necessary transfers. If the transport is not carried out by a rescue service (e.g. by taxi), the benefit is capped at a total of 30 EUR per insured event.

Covered

Medically necessary repatriation

Covered

Covers a medically sensible and reasonable repatriation to the permanent place of residence (or nearest suitable hospital), including costs for an accompanying person if medically sensible. Typical trigger: hospital stay expected to exceed 14 days, or treatment costs abroad would exceed transport costs. If organized without the insurer/emergency call service, benefit is limited to the cost the insurer's own organization would have incurred.

Covered

Repatriation of remains / burial abroad

Covered

On the death of the insured person, costs of burial at the place of death or of transfer of the remains to the last permanent place of residence are reimbursed; no euro cap is stated.

Covered

Search, rescue and recovery costs

€2.5K – €10K

Covers search, rescue or recovery costs from public- or private-law rescue services after an accident, provided inpatient treatment follows immediately. The AKD-16 (annual) tariff limits this benefit to 2,500 EUR per insured person and event, while the current AKE-16 (single-trip) tariff limits it to 10,000 EUR per insured person and event.

COVID-19 treatment

No limit stated

No source reviewed makes a specific statement about COVID-19 treatment; such illnesses would presumably fall under the general medical-treatment benefit, but this is not explicitly confirmed.

Excluded

Pre-existing conditions

Excluded

Treatment is excluded if, at the start of the trip, it was already certain due to a previously diagnosed illness that it would be needed if the trip proceeded as planned — unless the trip was undertaken due to the death of a spouse/registered partner or a first-degree relative. Unexpected deterioration of a chronic condition is, by contrast, covered.

Winter sports cover

No limit stated

No source reviewed makes a specific statement about winter sports; the policy covers accidents/illness during typical vacation activities generally, but winter sports are not separately addressed.

Covered

Adventure/high-risk activity cover (e.g. diving)

Covered

Explicitly includes hyperbaric-chamber treatment for diving accidents ('Druckkammerbehandlung bei Tauchunfällen'); no general high-risk-sport exclusion is stated for typical vacation activities.

Covered

Pregnancy complications

Covered

Medically necessary treatment of pregnancy complications, including premature births, emergency terminations of pregnancy and miscarriages, is defined as an insured event and covered at 100%.

Excluded

Personal liability abroad

Excluded

This is a travel health (medical expenses) product only; personal liability cover is not part of the benefits described in any reviewed source.

Excluded

Legal assistance abroad

Excluded

No legal-assistance benefit is described in any reviewed source; the product covers medical costs, transport and assistance services only.

Covered

24/7 emergency assistance service

Covered

A 24-hour emergency call service, reachable almost worldwide seven days a week, provides doctor/hospital referrals, organizes repatriation, gives medical advice before and during trips, and arranges direct cost coverage. Included 'Medical Protect plus' services also add Travel-Info destination advice, a digital doctor video consultation, a cashless outpatient treatment network ('UKV Urlaubs-Retter'), an inpatient-stay assistant and a repatriation assistant.

Key conditions

Assistance call deadline

Before hospital treatment or a repatriation, the insured must promptly contact UKV's 24-hour emergency call service so that cost coverage can be organized; the service should be informed immediately if hospitalization or a return transport becomes necessary.

Unauthorized treatment

If a repatriation is not organized by the insurer or its emergency call service, the benefit is limited to the costs that would have been incurred had the insurer or the call service organized it themselves.

Purchase while abroad

The insurance contract must be concluded before the trip begins. For the AKD-16 annual tariff, contracts concluded after a trip has already started only take effect once a new trip begins; for the AKE-16 single-trip tariff, treatment on trips that began before the contract's effective date is excluded entirely.

Chronic conditions

An unexpected worsening of a chronic condition during the trip is covered as a normal insured event; however, treatment that was already foreseeable at departure because of a previously diagnosed illness is excluded.

Pregnancy

Costs for ordinary pregnancy, childbirth and related after-effects are excluded; only medically necessary treatment of pregnancy complications, premature births, emergency terminations and miscarriages is covered as an insured event.

Pre-existing condition exclusions

Treatment is excluded where it was already certain at departure, due to a previously diagnosed illness, that it would be needed if the trip proceeded as planned — unless the trip was made because of the death of a spouse/registered partner or a first-degree relative.

Coverage duration limit

The AKD-16 annual (durable) tariff covers each individual foreign trip for up to 56 days and renews automatically each year unless cancelled a month before expiry. The AKE-16 single-trip tariff covers one specific, dated trip for up to 365 days in total.

Direct payment

As a rule the insured advances the medical costs and is reimbursed afterwards; in exceptional cases the insurer settles bills directly with providers, and via the 'UKV Urlaubs-Retter' network of service partners insureds can be treated cashless without advancing costs.

Territorial scope

Cover applies only abroad during a temporary stay outside Germany; the Federal Republic of Germany is not considered 'abroad' under the policy.

Documents

Policy specifics

Medical repatriation

Included medical repatriation to home country if medically necessary and reasonable

Source

Cost advance or reimbursement

Typically insureds advance costs and seek reimbursement; in exception cases, insurer may pay directly

Source

Trip duration limits by tariff

AKD: up to 56 days per trip within one year; AKE: up to 365 days single trip

Source

No deductible

Policy provides coverage without a deductible

Source

Travel warning protection limit

Coverage terminates 7 days after official travel warning for war/civil unrest issued by German Foreign Office

Source

Search & rescue cost limit differs by tariff

AKD-16 limits search/rescue/recovery costs to 2,500 EUR per person and event; the current AKE-16 tariff limits the same benefit to 10,000 EUR per person and event.

SourceClause 6.1 i)Page 1

Section: 6. Welche Versicherungsleistungen werden erbracht? > 6.1 Erstattet werden die Aufwendungen für

Diese Leistungen sind begrenzt auf maximal 10.000 Euro je versicherte Person und Versicherungsfall,

Free provider choice

Insured persons may choose any licensed physician, dentist, or alternative practitioner abroad

Source

Contract must be concluded before trip

Insurance contract must be concluded before departure

Source

Active vacation coverage

Covers accidents and illnesses during active vacation including sports; no exclusion for normal recreational activities

Source

Section: Meist gestellte Fragen zur Auslandsreisekrankenversicherung > Greift der Versicherungsschutz auch, wenn ich mich in einem Aktivurlaub verletze?

Ja, unsere Auslandskrankenversicherung schützt Sie bei jeder Art von Urlaub, egal ob Sie einen Erholungsurlaub am Strand oder einen aktiven Urlaub in den Bergen verbringen.

Automatic annual renewal (AKD only)

AKD annual policy automatically renews yearly unless cancelled 1 month before expiry

Source

Sources

UKV Travel insurance