Pending review

VGH Travel insurance (Tarif Ak)

Underwritten by ALTE OLDENBURGER Krankenversicherung von 1927 V.V.a.G. · Germany

travel insurance from VGH for the Germany market, with online purchase.

Verified Aug 28, 2026 · Terms dated 2026-06Sources

Online purchase

Unique selling points

Very low entry price: annual premium starts from just EUR 11.40 for individuals under 60 in the single-person variant.

Includes a dedicated emergency call service (Notruf-Service, +49 4441 905-4441) for advice, hospital search and coordination of repatriation.

Family cover (AK-F) extends to spouses/registered partners and minor children, including step-, adoptive- and foster children, at a single family premium.

Search, rescue and recovery costs abroad are included up to EUR 5,000.

Contract can be concluded online, in addition to the standard paper application process.

Coverage limits

Covered

Medical treatment expenses abroad

Covered

Costs for medically necessary outpatient, inpatient and dental treatment arising from an insured event abroad (illness or accident) are reimbursed. No overall monetary ceiling is stated in the terms for these treatment costs.

Clause 12Page Seite 7 von 21

Section: Versicherungsbedingungen > 12. Unsere Tarifleistungen

Wir erstatten die Aufwendungen infolge eines während des Auslandsaufenthaltes eingetretenen Versicherungsfalls.

Covered

Outpatient emergency medical treatment

Covered

Ambulatory medical services, treatment by licensed practitioners/chiropractors/osteopaths, medicines, dressings, aids and physiotherapy needed during the trip are covered, including transport to the nearest doctor or hospital by recognized emergency services after an accident or emergency; no cap is stated.

Clause 12.1Page Seite 7 von 21

Section: Versicherungsbedingungen > 12.1 Ambulante Heilbehandlung

f) Transport zum nächsterreichbaren Arzt oder Krankenhaus durch anerkannte Rettungsdienste zur Erstversorgung nach einem Unfall oder Notfall

Covered

Inpatient hospital treatment

Covered

Medical fees, hospital services including nursing, accommodation and board, and transport to the nearest suitable hospital are covered for medically necessary inpatient treatment abroad; no monetary cap is stated. Alternatively, the insured may choose a hospital daily allowance of EUR 25 per day instead of cost reimbursement. The emergency call service must be contacted without delay before or upon hospital admission.

Clause 12.2Page Seite 7 von 21

Section: Versicherungsbedingungen > 12.2 Stationäre Heilbehandlung

b) Krankenhausleistungen einschließlich Krankenpflege, Unterkunft und Verpflegung

Covered

Outpatient treatment

Covered

Includes physician services, services of licensed practitioners/chiropractors/osteopaths, prescribed medicines and dressings, aids (rented, or purchase price if renting is not possible; excluding glasses and hearing aids), and physiotherapy from a physiotherapist. No overall cap stated.

Clause 12.1Page Seite 7 von 21

Section: Versicherungsbedingungen > 12.1 Ambulante Heilbehandlung

a) ärztliche Leistungen b) Leistungen von Heilpraktikern, Chiropraktikern und Osteopathen c) Arznei- und Verbandmittel d) Hilfsmittel

Covered

Emergency dental treatment

Covered

Covers pain-relieving dental treatment including simple fillings, simple provisional dentures, and repair/restoration of function of dentures already present at the start of the trip. New crowns, bridges, dentures, implants, inlay fillings and orthodontic treatment are not covered, nor are dental laboratory costs for provisional dentures. No monetary cap is stated for the covered items.

Clause 12.3Page Seite 7 von 21

Section: Versicherungsbedingungen > 12.3 Zahnärztliche Heilbehandlung

a) schmerzstillende Zahnbehandlung einschließlich Zahnfüllung in einfacher Ausführung b) provisorischer Zahnersatz in einfacher Ausführung

Covered

Local medical transport

Covered

Transport to the nearest reachable doctor or hospital by recognized emergency/ambulance services for first treatment after an accident or emergency, and transport to the nearest suitable hospital for inpatient treatment, are covered. No monetary cap is stated.

Clause 12.1 f)Page Seite 7 von 21

Section: Versicherungsbedingungen > 12.1/12.2

f) Transport zum nächsterreichbaren Arzt oder Krankenhaus durch anerkannte Rettungsdienste zur Erstversorgung nach einem Unfall oder Notfall

Conditional

Medical repatriation / evacuation

Conditional

The insurer organizes and reimburses the additional cost of repatriation to Germany if repatriation is medically sensible, inpatient treatment abroad would likely exceed 14 days, or expected foreign treatment costs would exceed the repatriation cost; the cost of a medically necessary accompanying insured person is also covered. Prior authorization via the emergency call service is required before repatriation; without it, reimbursement is capped at what would have been paid had the service been properly engaged.

Clause 12.4 b)Page Seite 7 von 21

Section: Versicherungsbedingungen > 12.4 Sonstige Leistungen > b) Rücktransport

Wir organisieren einen Rücktransport und ersetzen die Mehrkosten, die durch den Eintritt des Versicherungsfalls für eine Rückkehr ins Inland zusätzlich entstehen

Covered

Repatriation of remains / burial abroad

Covered

If the insured person dies abroad, the insurer organizes repatriation of the body to the last permanent residence and reimburses the direct repatriation costs. If burial takes place abroad instead, the incurred funeral costs are reimbursed, capped at what a repatriation would have cost. No specific monetary ceiling is stated.

Clause 12.4 c)Page Seite 7 von 21

Section: Versicherungsbedingungen > 12.4 Sonstige Leistungen > c) Todesfall im Ausland

Stirbt die versicherte Person während des Auslandsaufenthaltes, organisieren wir die Überführung des Verstorbenen an seinen letzten ständigen Wohnsitz und erstatten die unmittelbaren Kosten der Überführung.

Covered

Search, rescue and recovery costs

€5K

If the insured person needs to be searched for, rescued or recovered abroad due to illness, accident or death, the resulting costs are reimbursed up to EUR 5,000.

Clause 12.4 d)Page Seite 8 von 21

Section: Versicherungsbedingungen > 12.4 Sonstige Leistungen > d) Suche, Rettung und Bergung

erstatten wir die hierfür anfallenden Kosten bis zu 5.000,- EUR.

COVID-19 treatment

No limit stated

Treated like any other illness abroad; the Tarif AK exclusions list (No. 13, 'Wann zahlen wir nicht?') contains no pandemic or COVID-19 exclusion.

Clause 13Page Seite 8 von 21

Section: Versicherungsbedingungen > 13. Wann zahlen wir nicht?

Keine Leistungen erhalten Sie für: a) Behandlungen im Ausland, die der alleinige Grund oder einer der Gründe für den Antritt der Reise waren;

Excluded

Pre-existing / foreseeable conditions

Excluded

No benefits are paid for treatment abroad that was the sole or a contributing reason for the trip, nor for illnesses that were foreseeably going to require treatment during the planned course of the trip, unless the trip was undertaken due to the death of a spouse/registered partner or a first-degree relative.

Clause 13Page Seite 8 von 21

Section: Versicherungsbedingungen > 13. Wann zahlen wir nicht?

a) Behandlungen im Ausland, die der alleinige Grund oder einer der Gründe für den Antritt der Reise waren; b) Krankheiten, von denen für die versicherte Person erkennbar bei Reiseantritt feststand, dass sie bei planmäßiger Durchführung der Reise behandelt werden müssen

Winter sports cover

No limit stated

No winter sports exclusion appears in the Tarif AK exclusions list (No. 13); accidents are covered under the general medical treatment benefit, and search, rescue and recovery costs are covered up to EUR 5,000.

Clause 13Page Seite 8 von 21

Section: Versicherungsbedingungen > 13. Wann zahlen wir nicht?

Keine Leistungen erhalten Sie für: a) Behandlungen im Ausland, die der alleinige Grund oder einer der Gründe für den Antritt der Reise waren;

Adventure sports cover

No limit stated

No adventure or extreme sports exclusion appears in the Tarif AK exclusions list (No. 13); accidents are covered under the general medical treatment benefit, and search, rescue and recovery costs are covered up to EUR 5,000.

Clause 13Page Seite 8 von 21

Section: Versicherungsbedingungen > 13. Wann zahlen wir nicht?

Keine Leistungen erhalten Sie für: a) Behandlungen im Ausland, die der alleinige Grund oder einer der Gründe für den Antritt der Reise waren;

Conditional

Pregnancy complications

Conditional

Unforeseeable, acutely occurring pregnancy complications (including miscarriage, premature birth, or emergency termination) are treated as an insured event, but only if they occur before the end of the 32nd week of pregnancy, unless the extended stay abroad was necessitated by a previously occurred insured event. Medically necessary treatment of the premature infant is also covered in this context.

Clause 12.4 a)Page Seite 7 von 21

Section: Versicherungsbedingungen > 12.4 Sonstige Leistungen > a) Schwangerschaft

Als Versicherungsfall nach Nr. 11 gelten auch für die Versicherte nicht vorhersehbare, akut eingetretene Schwangerschaftskomplikationen einschließlich Fehlgeburt, Frühgeburt oder notfallbedingter Schwangerschaftsabbruch.

Personal liability

No limit stated

Personal liability cover is not part of this travel health insurance product; the policy is a health/medical expenses product and does not address third-party liability claims.

Legal assistance

No limit stated

Legal assistance / legal expenses cover is not part of this travel health insurance product and is not mentioned in the terms and conditions.

Covered

24/7 emergency call service

Covered

A dedicated emergency call service (Notruf-Service) is included, reachable at +49 4441 905-4441, for advice and support in case of an insured event; its use is mandatory (to avoid benefit restrictions) before inpatient hospital admission, before repatriation, and before arranging child-care benefits.

Clause 14Page Seite 8 von 21

Section: Versicherungsbedingungen > 14. Was tun im Schadenfall?

Bei Eintritt des Versicherungsfalls sollten Sie bzw. die versicherte Person unseren Notrufservice (unter der Telefonnummer +49 4441 905-4441) zur Beratung und Unterstützung einschalten.

Key conditions

Assistance call deadline

The emergency call service must be contacted without delay before or upon hospital admission, and must in every case be engaged before repatriation from abroad and before arranging child-care travel benefits, to avoid restrictions on benefits.

Unauthorized treatment

For repatriation and child-care benefits, prior authorization (Leistungszusage) must be obtained via the emergency call service before the measure is carried out; without such prior authorization, reimbursement is limited to the amount that would have been incurred had the emergency service been properly engaged.

Purchase while abroad

The application, including the SEPA direct debit mandate, must reach the insurer before departure from Germany; cover cannot begin before the contract is concluded or before the start of the stay abroad, and no benefits are paid for trips already begun before the contract was concluded.

Chronic conditions

The terms do not contain a dedicated clause on chronic diseases as such, but the general exclusion for illnesses foreseeably requiring treatment during the planned trip (Nr. 13b) effectively limits cover for known chronic conditions expected to need treatment abroad.

Pregnancy

Only unforeseeable, acute pregnancy complications occurring before the end of the 32nd week of pregnancy are covered as an insured event; planned or foreseeable pregnancy-related treatment is not covered.

Pre-existing condition exclusions

No benefits are paid for illnesses that were foreseeably going to require treatment during the planned course of the trip, or for treatment abroad that was the sole or a contributing reason for undertaking the trip.

Coverage duration limit

Covers any number of trips abroad within the insurance year, each lasting up to 8 weeks; if a trip lasts longer than 8 weeks, benefits are only provided for the first 8 weeks of that trip.

Source

Section: FAQ – die häufigsten Fragen zur Reise­kran­ken­versicherung > Für welche Auslandsreisen gilt der Versicherungsschutz?

Die Versicherung gilt für alle Auslandsreisen, die von der versicherten Person innerhalb eines Versicherungsjahres unternommen werden und einen Zeitraum von 8 Wochen nicht übersteigen. Dauert eine Reise länger als 8 Wochen, besteht die Leistungspflicht nur für die ersten 8 Wochen dieser Reise.

Direct payment

The insurer works on a reimbursement basis: original invoices and receipts must be submitted and are required for payment, though contacting the 24/7 emergency call service before a hospital admission can allow direct settlement with the hospital and avoid the policyholder having to advance costs.

Territorial scope

Cover applies abroad, defined as countries in which the insured person does not have a permanent residence; the Federal Republic of Germany is not considered abroad.

Documents

Policy specifics

Trip duration limit

Coverage applies to any number of trips abroad within one insurance year for holiday and business trips, each trip covered for up to 8 weeks

Source

Section: Für welche Auslandsreisen gilt der Versicherungsschutz?

Die Versicherung gilt für alle Auslandsreisen, die von der versicherten Person innerhalb eines Versicherungsjahres unternommen werden und einen Zeitraum von 8 Wochen nicht übersteigen.

Medical evacuation and repatriation

The additional costs of repatriation to Germany are covered if the repatriation is medically sensible, if inpatient treatment abroad would likely last longer than 14 days, or if the expected treatment costs abroad would exceed the cost of repatriation.

SourceClause 12.4 b)Page Seite 7 von 21

Section: Versicherungsbedingungen > 12.4 Sonstige Leistungen > b) Rücktransport

Die voraussichtlichen Heilbehandlungskosten im Ausland würden die Kosten des Rücktransportes übersteigen.

Emergency contact requirement

For repatriation and child care benefits, the emergency service must be contacted to avoid benefit restrictions

Source

Section: Was muss ich im Schadenfall tun und welche Unterlagen werden benötigt?

Bei Rücktransport aus dem Ausland und bei Reisebetreuung für Kinder muss der Notruf-Service zur Vermeidung von Leistungseinschränkungen in jedem Fall eingeschaltet werden.

No coverage for medical tourism

Trips undertaken specifically for medical treatment or healing purposes are not covered

Source

Section: Für welche Auslandsreisen gilt der Versicherungsschutz?

Für Auslandsreisen zum Zwecke einer Heilbehandlung besteht kein Versicherungsschutz.

Permanent residence requirement

Eligible persons must have permanent residence in Germany and only travel abroad temporarily

Source

Section: Wer kann sich versichern?

Versichern können sich Personen deren ständiger Wohnsitz in der Bundesrepublik Deutschland liegt und die nur vorübergehend ins Ausland reisen.

Household requirement for family variant

In family variant (AK-F), family members must have permanent residence in Germany and live in the same household as the policyholder

Source

Section: Wer kann sich versichern?

In der Variante AK-F sind neben dem Versicherungsnehmer auch dessen Familienangehörige versichert, wenn deren ständiger Wohnsitz in der Bundesrepublik Deutschland liegt und sie mit dem Versicherungsnehmer in häuslicher Gemeinschaft leben.

Claims submission requirement

Original documents and receipts must be submitted to ALTE OLDENBURGER; copies are not accepted for claims processing

Source

Section: Was muss ich im Schadenfall tun und welche Unterlagen werden benötigt?

Reichen Sie immer Originalunterlagen ein; nur gegen Vorlage der Originale ist der Versicherer zur Leistung verpflichtet.

Sources

VGH Travel insurance