Insurer profile
ERGO Reiseversicherung AG - General Representative Office for Italy (trading as ERGO Assicurazione Viaggi)
ERGO Reiseversicherung AG - General Representative Office for Italy (trading as ERGO Assicurazione Viaggi) · Italy
Overview
ERGO Assicurazione Viaggi is the Italian commercial brand of ERGO Reiseversicherung AG, a travel insurance specialist founded in 1907 in Germany and part of Munich Re's ERGO Group; it has operated in Italy since 2007 as a secondary office/general representation based in Milan.
Source16
Products in this market
1
Offer pages
Company details
- Parent group
- ERGO Group AG (Munich Re)
- Regulator
- IVASS (Institute for the Supervision of Insurance) - Italy
- Phone
- +39 02 7641 6652
- [email protected]
Products from ERGO Reiseversicherung AG - General Representative Office for Italy (trading as ERGO Assicurazione Viaggi)
Travel16
Tutto Compreso (All Inclusive)
An all-inclusive travel package covering accidents, medical expenses, travel assistance, flight and civil liability, customizable to the desired level of cover.
Medical Assistance and Expenses Abroad
Provides maximum health assistance covering medical expenses, accidents and hospitalization while travelling in Italy or abroad.
Cancellation Insurance
Reimburses cancellation penalties incurred when a trip must be cancelled due to illness, injury or other covered reasons.
StornoHotel (Hotel Cancellation)
Covers reimbursement of hotel deposits/penalties for cancelled bookings and pro-rata refund of unused stay in case of interruption.
Annual Cancellation MultiViaggio365
An annual travel insurance product allowing insurance of all trips and cancellation penalties in one policy due to illness, injury or dismissal.
Annual Multi-Trip (Multiviaggio Annuale / MultiViaggio365)
Annual policy ideal for frequent travellers, offering a wide choice of guarantees including assistance, medical expenses, flight, civil liability, winter sports and cancellation.
Youth & Students
Designed for young travellers going abroad for study or holidays, covering medical expenses, assistance, baggage and civil liability.
Winter Holidays & Sports
Protects against accidents and unforeseen events during winter holidays or ski trips, including medical expenses, accident cover, ski package and civil liability.
Sci Sicuro (Safe Skiing)
Insurance dedicated to skiing and winter sport activities, covering accidents occurring while practicing amateur skiing.
Special Wedding Plan
An all-inclusive policy dedicated to newlywed couples, covering needs related to the wedding and honeymoon trip.
Special Holiday Home Rental Insurance
Covers cancellation and interruption of holiday home rentals, non-conformity of the property or fraud, and civil liability towards third parties.
Incoming & Schengen Health Insurance for Foreign Visitors
Travel health insurance for foreign visitors travelling to Italy, useful for obtaining visas and providing peace of mind to guests visiting the country.
Long Stay Abroad
Ideal for those who must stay abroad for extended periods for work or study, providing assistance and medical expense cover.
USA Health Insurance
Health insurance specifically designed for travellers going to the United States, ensuring assistance for medical needs.
Biglietto Sicuro NC (Ticket Protection)
Reimburses the cost of tickets for concerts, events and shows in case of cancellation for covered reasons.
Group Travel Insurance
A coordinated group travel policy offering unified cover for all participants against health problems, cancellations or logistical mishaps.
Regulatory updates
ERGO Reiseversicherung AG operates in Italy under freedom of establishment pursuant to art. 23 of Legislative Decree 209/2005, registered with IVASS's Register of Insurance and Reinsurance Undertakings under no. I.00071 following IVASS communication dated 27/9/2007. IVASS's May 2026 annual complaints report noted a 15.3% increase in complaints against foreign insurers operating in Italy in 2025, a trend reflected in numerous recent customer complaints about ERGO's Italian travel insurance claims handling.
Reputation and reviews
Offer pages
Travel insurance
travel insurance from ERGO Assicurazione Viaggi for the Italy market, with online purchase and 24/7 assistance.
Last verified Sep 1, 2026