Insurer profile

Great Lakes Insurance SE – Italian Branch (General Representative Office for Italy)

Great Lakes Insurance SE is a German specialty insurance company, fully owned by Munich Re, that conducts delegated authority and coinsurance business and operates in Italy through its Milan-based Italian Branch, distributing motor, home, pet and commercial property/casualty products via partner underwriting agencies such as Prima Assicurazioni, Telepass Assicura, DUAL Italia and Barkibu.

Source
Legal entity
Great Lakes Insurance SE – Italian Branch (General Representative Office for Italy)
Headquarters
Munich, Germany (Italian Branch: Via Caldera 21, 20153 Milan)
Parent group
Munich Re (Münchener Rückversicherungs-Gesellschaft AG)
Regulator
Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin, Germany) for prudential supervision; IVASS (Institute for the Supervision of Insurance, Italy) for consumer-protection matters relating to the Italian Branch
Phone
+39 02 76416031
Email
contact_greatlakes@munichre.com
Founded
1951
Last verified
Aug 31, 2026
Official website

Products from Great Lakes Insurance SE – Italian Branch (General Representative Office for Italy)

motor

Car Third-Party Liability (RC Auto)

Compulsory motor third-party liability insurance for private cars, distributed via Prima Assicurazioni as underwriting agent for Great Lakes.

motor

Comprehensive Car Cover (Autovetture - Kasko)

Optional own-damage cover (fire, theft, kasko/collision, natural events, glass breakage) for private cars complementing RC Auto.

motor

Motorcycle Third-Party Liability (Motocicli)

Compulsory third-party liability insurance covering motorcycles and mopeds used for own purposes.

motor

Van/Light Commercial Vehicle Liability (Furgoni)

Compulsory third-party liability insurance for vans and light commercial vehicles up to 35 quintals used for own purposes.

motor

Telepass Assicura Auto

Motor insurance (RCA, fire/theft, kasko) underwritten by Great Lakes and distributed to Telepass Group customers, now limited to renewals of existing contracts since October 2024.

property

Home & Family (Casa & Famiglia)

Home and family multi-risk policy covering property damage, fire, theft, personal accidents, third-party liability, legal protection and assistance, distributed by Prima Assicurazioni.

liability

Legal Protection (Tutela Legale)

Legal expenses cover with four protection levels, offered as part of the Home & Family and motor product lines, claims handled by D.A.S.

health

Personal Accident (Infortuni)

Personal accident cover for the driver and family members, included within the motor and Casa & Famiglia product lines.

pet

Pet Health Insurance

Veterinary health insurance for dogs and cats, underwritten by Great Lakes and distributed by Barkibu, reimbursing up to 80% of unexpected veterinary costs.

property

Natural Catastrophe Cover (Catastrofi Naturali)

First-loss property cover for damage caused by named natural catastrophes (earthquake, flood, volcanic eruption, etc.) aimed at SMEs, underwritten via DUAL Italia.

liability

General Liability (RC Generale) for SMEs

General third-party liability and property & casualty cover (fire, theft, accident, illness, general liability) for small and medium businesses, underwritten via DUAL Italia.

Regulatory updates

Great Lakes Insurance SE remains registered with IVASS (Elenco I, No. I.00093) and authorised to operate in Italy in regime di stabilimento; IVASS 2025 complaints statistics show Great Lakes with 11.58 complaints per 10,000 motor contracts, below both the Italian and foreign insurer averages. Since 1 October 2024, Telepass Assicura stopped distributing new Great Lakes RCA/CVT policies to new customers, continuing only to manage the existing portfolio. From 15 January 2026 the new IVASS 'Arbitro Assicurativo' (AAS) alternative dispute resolution body became operative for consumer complaints against companies including Great Lakes.

Offer pages

Motor third-party liability

Prima Assicurazioni is a motor third-party liability insurance for the Italy market with online purchase and 24/7 assistance.

Last verified Aug 31, 2026