Extracted from source documents

TravelEasy Travel insurance (Traveleasy Viaggio Singolo)

Underwritten by IMA Italia Assistance S.p.A. · Italy

travel insurance from TravelEasy for the Italy market, with online purchase and 24/7 assistance.

Verified Sep 1, 2026 · Terms dated 2026-02Sources

Online purchase24/7 helpline

Unique selling points

Hospital and surgical expenses abroad covered up to €10,000,000 on the Top tier (worldwide).

Guarantees direct payment of surgical and hospital costs so the insured does not need to advance money abroad.

Provides a dedicated Italian-language assistance centre available 24 hours a day for the entire duration of the trip.

Backed by IMA Italia Assistance, part of the Inter Mutuelles Assistance group, a leader in travel assistance for over 30 years.

Fully digital purchase flow: get a quote, choose the coverage level and receive the policy documents by email within minutes.

Coverage limits

Covered

Medical and pharmaceutical expenses

€1K – €2K

Reimbursement of costs for medical visits, ambulatory/first-aid care, day hospital and prescribed pharmaceutical products incurred during the trip, within a sublimit of €1,000 (Base) to €2,000 (Top) per insured per insurance period, inside the overall medical guarantee.

Page 2 di 5

Section: SPESE MEDICHE

Spese mediche e farmaceutiche € 2.000,00 € 1.500,00 € 1.000,00

Covered

24/7 telephone medical consultation

unlimited

Unlimited telephone medical assistance service to provide information and advice in case of illness or injury while travelling; it does not constitute a diagnosis and is available in all tiers.

Clause Art. A1Page Pag. 12 / 43

Section: A) ASSISTENZA IN VIAGGIO > 1-CONSULENZA MEDICA TELEFONICA

Servizio di assistenza medica qualora l’Assicurato necessiti di informazioni e/o consigli medici. Si precisa che tale prestazione non fornisce diagnosi ed è basata su informazioni fornite a distanza dall’Assicurato.

Covered

Hospital and surgical expenses (worldwide)

€2.5M – €10M

Direct payment of hospital and surgical expenses for non-postponable treatment abroad, capped at €2,500,000 (Base) to €10,000,000 (Top) worldwide per insured/period, with lower sub-limits for Europe (€750,000-€2,500,000), Italy (€25,000-€100,000) and World excl. USA/Canada (€1,500,000-€7,000,000); a €200,000 sub-limit applies for insureds over 70; cover operates for a maximum of 100 consecutive days of hospitalization.

Clause Art. E2Page Pag. 21 / 43

Section: E) SPESE MEDICHE IN VIAGGIO > Art. E2

Mondo intero: € 10.000.000,00 € 5.000.000,00 € 2.500.000,00

Covered

Ambulatory / outpatient care

€1K – €2K

Ambulatory and day-hospital care is reimbursed within the same €1,000 (Base) to €2,000 (Top) sublimit as medical and pharmaceutical expenses.

Clause Art. E2Page Pag. 22 / 43

Section: E) SPESE MEDICHE IN VIAGGIO > a) Spese mediche e farmaceutiche

Massimale per Assicurato e per periodo assicurativo fino a: € 2.000,00 € 1.500,00 € 1.000,00

Covered

Urgent dental expenses

€150 – €500

Reimbursement of urgent dental treatment costs incurred during the trip and not postponable until return, from €150 (Base) up to €500 (Top) per insured per period.

Clause Art. E2Page Pag. 22 / 43

Section: E) SPESE MEDICHE IN VIAGGIO > c) Spese odontoiatriche urgenti

Massimale per Assicurato e per periodo assicurativo fino a: € 500,00 € 300,00 € 150,00

Covered

Medical transport to nearest suitable facility

€3K – €5K

Organized medical transport from the place of the event to the nearest facility able to provide care, capped at €3,000 (Base/Media) to €5,000 (Top); subsequent transport from that facility to a better-equipped medical centre is unlimited for all tiers.

Page Pag. 13 / 43

Section: A) ASSISTENZA IN VIAGGIO > 3-TRASPORTO SANITARIO

a) dal luogo dell’evento al più vicino luogo idoneo a prestare le cure. € 5.000,00 € 3.000,00 € 3.000,00

Covered

Health repatriation of the insured

unlimited

Unlimited organized repatriation of the insured to their place of residence or to a suitably equipped hospital in Italy, when required due to injury or illness that cannot be treated on-site.

Page Pag. 13 / 43

Section: A) ASSISTENZA IN VIAGGIO > 4-RIENTRO SANITARIO DELL’ASSICURATO

Organizzazione e presa in carico del rientro sanitario dell’Assicurato, con il mezzo ritenuto più idoneo dalla Struttura Organizzativa, al luogo di residenza o in ospedale attrezzato in Italia, resosi necessario a seguito di infortunio o malattia che, a giudizio dei medici della Struttura Organizzativa, non possono essere curati sul posto.

Covered

Repatriation of mortal remains

unlimited

Unlimited organized transport of the insured's remains from the place of death to the place of residence; funeral expenses and search/recovery of the body are excluded.

Page Pag. 15 / 43

Section: A) ASSISTENZA IN VIAGGIO > 14-RIMPATRIO SALMA

Organizzazione e presa in carico del trasporto della salma dell’Assicurato dal luogo del decesso fino al luogo di residenza. Sono escluse le spese funerarie e l’eventuale recupero e ricerca della salma.

Conditional

Search for missing/lost persons

€1.5K

Search and rescue costs are generally excluded, except when incurred by public bodies or authorities, in which case reimbursement is capped at €1,500.

Clause Art. 1.22Page Pag. 11 / 43

Section: NORME COMUNI A TUTTE LE PRESTAZIONI E GARANZIE > Art. 1.22

le spese per la ricerca di persone scomparse o disperse, tranne nel caso dette spese siano sostenute da Enti od Autorità pubbliche e comunque entro il limite massimo di € 1.500,00;

Excluded

COVID-19 / pandemic treatment

Excluded

Epidemics or pandemics declared by the World Health Organization, and documented quarantines imposed by public authorities, are excluded from all guarantees.

Clause Art. 1.22Page Pag. 11 / 43

Section: NORME COMUNI A TUTTE LE PRESTAZIONI E GARANZIE > Art. 1.22

epidemie o pandemie in base a quanto dichiarato dall’Organizzazione Mondiale della Sanità; quarantene documentate e imposte da autorità pubbliche competenti.

Excluded

Pre-existing conditions

Excluded

Pre-existing illnesses (diagnosed or under medical assessment before the policy was issued/trip booked, or before departure for the assistance and medical-expenses sections) are excluded from all guarantees, subject to the statutory oncological 'right to be forgotten'.

Clause Art. 1.22Page Pag. 10 / 43

Section: NORME COMUNI A TUTTE LE PRESTAZIONI E GARANZIE > Art. 1.22

Malattie Preesistenti;

Optional · Media, Top

Winter sports cover

Optional

Skiing, off-piste skiing, cross-country skiing, snowboarding, ski-mountaineering and similar winter activities (Group B) are only covered if the optional 'Sport d'Avventura' (Adventure Sports) formula is purchased.

Page 1

Section: Che cosa non è assicurato?

In caso di adesione alla formula SPORT D’AVVENTURA possono essere coperte anche le seguenti attività del gruppo B.

Optional · Media, Top

Adventure sports cover

Optional

Optional add-on extending accident cover to a wider list of adventurous/risk activities (Group B: e.g. diving, canyoning, rafting, mountaineering up to grade 3, kitesurfing) not covered by the base policy, available for Media and Top tiers.

Page 1

Section: Che cosa non è assicurato?

GRUPPO B: tiro a segno, jet ski, motoslitta in qualità di passeggero, slittino e bob (se utilizzati all’interno delle aree sciabili), alpinismo con scalate fino al 3° grado effettuate in gruppo...

Conditional

Pregnancy complications

Conditional

Pregnancy-related conditions are covered only up to the 26th week of gestation; complications beyond the 26th week, puerperium, therapeutic abortion and childbirth are excluded from all guarantees.

Clause Art. 1.22Page Pag. 11 / 43

Section: NORME COMUNI A TUTTE LE PRESTAZIONI E GARANZIE > Art. 1.22

malattie correlate alla gravidanza oltre la 26ma settimana di gestazione e correlate al puerperio; aborto terapeutico; parto;

Personal (third-party) liability

No limit stated

No dedicated third-party personal liability guarantee was found within the reviewed policy documentation for this product.

Conditional

Legal assistance abroad

€1.5K – €5K

Legal expenses cover for disputes arising during the trip, available only with the Media and Top tiers (not Base): €1,500 per claim in Europe/Mediterranean, €4,000 in the rest of the World, €5,000 in USA/Canada.

Page 2 di 5

Section: TUTELA LEGALE

1.in Europa e negli stati extraeuropei posti nel bacino del mare Mediterraneo verranno liquidati fino al massimale per sinistro e per periodo assicurativo di € 1.500,00 2.in USA e Canada verranno rimborsate fino al massimale per sinistro e per periodo assicurativo di € 5.000,00 3.nel resto del Mondo verranno rimborsati fino al massimale per sinistro e per periodo assicurativo di € 4.000,00.

Covered

24/7 assistance hotline

Covered

A dedicated Italian-language operations centre is available 24 hours a day, every day, for the entire trip duration, for all coverage tiers, to authorize and coordinate assistance and direct-payment services.

Clause Art. A1Page Pag. 12 / 43

Section: A) ASSISTENZA IN VIAGGIO > Art. A1

La Società mette a disposizione dell’Assicurato, il seguente numero telefonico della Struttura Organizzativa, in funzione 24 ore su 24

Key conditions

Assistance call deadline

The insured must immediately contact the 24/7 operations centre before receiving treatment; for hospital/surgical expenses a case reference number must be obtained in advance to benefit from direct payment, and any claim must be reported within 15 days of the event.

Unauthorized treatment

No reimbursement is granted without prior authorization from the operations centre (absence of a case number is treated as absence of contact, unless proven otherwise); without prior contact the insured must pay directly and claim reimbursement afterwards, subject to policy sub-limits and the standard €75 per-claim deductible (waivable with the optional deductible-removal add-on).

Purchase while abroad

The policy cannot be taken out once the trip has already started; it must be purchased before departure from the place of residence in Italy, and only covers persons residing or domiciled in Italy.

Chronic conditions

Persons suffering from chronic alcoholism, confirmed AIDS, drug addiction, organic cerebral pathologies (e.g. epilepsy) or psychiatric pathologies (schizophrenia, manic-depressive syndrome, paranoid disorders) cannot be insured, regardless of an assessment of their actual state of health.

Pregnancy

Pregnancy is covered only up to the 26th week of gestation; conditions related to the puerperium, therapeutic abortion and childbirth are excluded from all guarantees.

Pre-existing condition exclusions

Pre-existing illnesses — diagnosed or under medical assessment before the policy was issued/trip booked, or (for the assistance and medical-expenses sections) before departure — are excluded from all guarantees, subject to the statutory oncological 'right to be forgotten'.

Coverage duration limit

Maximum single-trip duration depends on the insured's age at purchase: 90 days (0-45 years), 60 days (46-70 years), 30 days (71-75 years); the maximum insurable age is 75; in-patient hospital medical cover is in any case limited to 100 consecutive days.

Direct payment

TravelEasy guarantees direct payment of hospital and surgical expenses through its 24/7 operations centre and a network of affiliated medical facilities; if the insured cannot obtain prior authorization, they must pay directly and request reimbursement afterwards, subject to policy sub-limits and the standard deductible.

Territorial scope

Valid in the country or group of countries where the trip takes place as indicated on the Insurance Certificate; for air/rail/coach/ship travel, cover runs from the departure station to the arrival station; for car travel, cover applies beyond 50 km from the place of residence.

Documents

Pre-contractual information document (DIP Danni + DIP aggiuntivo Danni) (opens in a new tab)

Product information sheet · PDF

Insurance terms and conditions incl. glossary (Ed. 02/2026) (opens in a new tab)

Terms & conditions · PDF

Summary table of guarantees (Tabella riepilogativa delle garanzie) (opens in a new tab)

Table of benefits · PDF

GDPR privacy notice (Atto di informazione ex artt. 13 e 14 GDPR) (opens in a new tab)

Other document · PDF

Policy specifics

Trip cancellation

Coverage for trip cancellation limited to Top tier with specific conditions

Source

Section: Quando posso acquistare la copertura annullamento?

La garanzia Annullamento è valida se la polizza è sottoscritta 30 giorni prima della partenza o entro 3 giorni dalla prenotazione, coprendo comunque gravi incidenti

Baggage protection

Coverage for loss, theft, or delay of baggage with varying limits by tier

Source

Section: Se la valigia mi viene persa definitivamente?

La Società rimborsa fino a € 2.000 (Top) o € 1.500 (Media) per furto, rapina o mancata riconsegna dal vettore, secondo le condizioni di polizza

Age limits for coverage

Maximum age restrictions for policy eligibility

Source

Section: Condizioni polizza

siamo consapevoli che la Polizza Viaggio Singolo è operante soltanto per le persone che, nella data di acquisto dell'assicurazione viaggio, hanno un’età inferiore a 76 anni e che la Multitrip Annuale è operante soltanto per le persone che, nella data di acquisto dell'assicurazione viaggio, hanno un’età inferiore a 61 anni.

Direct payment requirement

Medical expenses must be authorized through assistance center for direct payment

Source

Section: Spese mediche: a cosa si riferiscono se c'è il pagamento diretto?

Si riferiscono alle spese ospedaliere e chirurgiche pagate direttamente dalla Società previa chiamata alla Struttura Organizzativa .

Maximum trip duration

Coverage limited to maximum continuous trip duration

Source

Sources

TravelEasy Travel insurance

Get a quote from TravelEasy(opens in a new tab)Compare Travel insurance insurers in Italy
Get a quote from TravelEasy(opens in a new tab)