Extracted from source documents

Baloise Travel insurance (Travel)

Underwritten by Baloise Luxembourg · Luxembourg

travel insurance from Baloise for the Luxembourg market, with 24/7 assistance.

Verified Aug 30, 2026 · Terms dated 2023-03Sources

24/7 helpline

Unique selling points

Medical cover abroad up to €500,000 depending on the tier chosen, well above typical entry-level travel policies.

Fully modular design lets customers build their own policy by independently combining medical assistance, cancellation, luggage and vehicle assistance components.

24-hour, 7-day assistance line for emergencies while traveling.

Vehicle breakdown and accident assistance abroad, including towing and provision of a replacement vehicle, a feature not always bundled with basic travel policies.

Cancellation cover extends beyond illness to include redundancy, professional promotion, separation or divorce as valid cancellation reasons.

Coverage limits

Covered

Medical expenses abroad

€500K

Medical, surgical, pharmaceutical and hospitalization costs are reimbursed up to €500,000, with the exact ceiling depending on the coverage tier chosen (Classic, Confort or Privilège). Medication cost itself remains payable by the insured; only shipping costs are covered by Baloise.

Assurance voyage avec couverture médicale jusqu'à 500 000€* - Rapatriement et envoi de médicaments inclus

Covered

Emergency medical treatment

€500K

Emergency medical, surgical and pharmaceutical treatment abroad is covered under the same guarantee as medical expenses, up to €500,000 depending on tier.

Conditional

Daily hospitalization allowance

€5 – €12

In addition to the reimbursement of hospitalization costs under the medical expenses guarantee, the travel accident guarantee pays a daily hospitalization allowance per insured person: not covered under Classic, €5/day under Confort, €12/day under Privilège.

Covered

Outpatient treatment

Covered

Outpatient medical treatment is covered within the general medical expenses guarantee; no separate sub-limit was found in the reviewed sources.

Covered

Emergency dental

Covered

Emergency dental costs are reimbursed as part of the medical expenses guarantee (art. 4.8 'Remboursement des frais médicaux, dentaires, chirurgicaux, pharmaceutiques et d'hospitalisation') under the Travel Protect general conditions; no separate sub-limit for dental care is specified in the available text.

Covered

Transport of sick or injured person

Covered

Transport and/or repatriation of a sick or injured insured person is included in all three coverage tiers (Classic, Confort, Privilège), with no stated monetary cap.

Covered

Medical evacuation

Covered

Medical evacuation is covered under the same 'transport and/or repatriation of the sick or injured' guarantee, included across all three tiers.

Covered

Repatriation of mortal remains

€750 – €1.5K

In the event of death of an insured person abroad, Baloise organizes the funeral formalities; coffin costs are covered up to €750 (Confort) or €1,500 (Privilège) per the guarantee table.

Covered

Search and rescue costs

€3.3K – €6.3K

Search and rescue costs are covered up to €3,250 under Classic and Confort, and up to €6,250 under Privilège.

Conditional

COVID-19 treatment

Conditional

Baloise markets its Travel policy as including 'Assurance annulation incluant la couverture maladie (y compris Covid)'. For epidemics/pandemics such as Covid-19, treatment under the policy depends on the general conditions in force and any endorsements ('leur traitement dépend des conditions générales en vigueur et des éventuels avenants'); no dedicated Covid-19 medical treatment limit distinct from the general illness/medical expenses guarantee was found.

Section: Pourquoi souscrire une assurance annulation voyage ? > Quels motifs sont généralement exclus ?

Pour ce qui concerne les épidémies ou pandémies (comme le Covid‑19), leur traitement dépend des conditions générales en vigueur et des éventuels avenants.

Excluded

Pre-existing medical conditions

Excluded

Baloise's own FAQ on travel insurance lists pre-existing conditions among common exclusions from travel insurance cover.

Section: Comparatif : assurance voyage ou assurance carte bancaire ? > FAQ sur l'assurance voyage au Luxembourg

Les exclusions courantes incluent les accidents dus à l'usage de drogues ou d'alcool, les maladies préexistantes, les sports dangereux non couverts, et les actes intentionnels.

Conditional

Winter sports cover

€125 – €250

Winter sports cover (sledge/helicopter descent costs and transfer to hospital) is included under Confort and Privilège tiers only, not Classic; ski-pass reimbursement is €125/insured under Confort and €250/insured under Privilège.

Conditional

Adventure Sports Cover

Conditional

The Travel general conditions include a specific definitions entry for 'Sports à risque, sports dangereux, sports exclus', indicating risky/dangerous sports are treated as a distinct category subject to particular conditions or exclusions rather than being covered under the standard guarantees. Separately, the product page advertises 'Garanties spécifiques pour le sport d'hiver' (specific winter sports cover) depending on the chosen formula (Classic, Confort, Privilège), suggesting adventure/winter sports cover is conditional/optional rather than automatically included.

Conditional

Pregnancy Complications

Conditional

According to Baloise Luxembourg's own FAQ on trip cancellation insurance, cancellation cover can apply 'en cas de complication médicale, d'accouchement prématuré, de contre-indication médicale de voyager, et, dans certaines situations, de grossesse en tant que telle lorsque le voyage est prévu' during specific stages; a normal pregnancy outside these cases is generally not covered ('Une grossesse normale hors de ces cas n'est généralement pas couverte'). Coverage depends on the Travel general conditions and any endorsements in force.

Section: Pourquoi souscrire une assurance annulation voyage ? > FAQ — Assurance annulation voyage Luxembourg

Oui, dans les cas prévus au contrat, notamment en cas de complication médicale, d’accouchement prématuré, de contre‑indication médicale de voyager, et, dans certaines situations, de grossesse en tant que telle lorsque le voyage est prévu durant les derniers mois et a été souscrit avant le début de la grossesse. Une grossesse normale hors de ces cas n’est généralement pas couverte.

Optional

Personal liability abroad

Optional

Baloise Travel insurance offers third-party liability abroad as a specific option alongside medical cover, though no exact sum insured was found in the reviewed sources.

Section: The competition: credit card insurance or travel insurance ? > How does travel insurance work?

You benefit from medical cover of up to €500,000, 24-hour assistance and specific options such as third-party liability abroad or assistance with your car hire.

Excluded

Legal assistance

Excluded

No mention of a legal assistance/protection juridique guarantee was found within Baloise Luxembourg's Travel (CG-ASSURANCE-TRAVEL / Travel Protect) general conditions. Baloise Luxembourg offers 'Assurance de la protection juridique' as a separate, distinct product line (connected to civil liability/auto insurance, e.g. CS-PROTECTION-JURIDIQUE-LUFR), not as an integrated component of the Travel policy.

Covered

24/7 assistance service

Covered

Baloise TRAVEL assistance is available 24 hours a day, 7 days a week; certain assistance services may be delivered by a partner provider rather than directly by Baloise.

A savoir : certaines prestations d’assistance peuvent être réalisées par notre prestataire partenaire.

Key conditions

Assistance call deadline

The reviewed sources do not state a specific number of hours within which the 24/7 assistance line must be contacted; the general conditions require prompt declaration of any claim.

Unauthorized treatment

No specific penalty for undergoing treatment without prior authorization from Baloise or its assistance partner was found in the reviewed sources.

Purchase while abroad

TRAVEL insurance can be purchased for a single occasional trip or as an annual contract; the reviewed sources do not specify whether the policy can be purchased once the insured is already abroad.

Chronic conditions

Baloise's own FAQ lists pre-existing conditions among common travel insurance exclusions; no separate specific clause on chronic diseases was found in the terms and conditions text retrieved.

Pregnancy

No specific clause on pregnancy-related cover or exclusions was found for this product in the reviewed sources.

Pre-existing condition exclusions

Baloise's FAQ on travel insurance lists pre-existing medical conditions among the common exclusions of travel insurance cover.

Coverage duration limit

TRAVEL insurance can be taken out for a single occasional trip or as an annual contract; no fixed maximum single-trip duration was found in the reviewed sources.

Direct payment

Baloise directly organizes and pays for services such as repatriation and shipping costs of medication; however, the cost of the medication itself remains payable by the insured person.

Territorial scope

Cover applies worldwide, except for specific exclusions or regional limitations stated in the policy; vehicle assistance geographic scope depends on the option chosen.

Documents

Policy specifics

Medical expenses coverage limit

Medical expenses covered up to €500,000, including repatriation and medication shipping

Source

- Assurance voyage avec couverture médicale jusqu'à 500 000€* - Rapatriement et envoi de médicaments inclus

Trip cancellation insurance

Cancellation insurance covers illness (including Covid), redundancy, promotion, separation or divorce with remaining accommodation costs covered

Source

- Assurance annulation incluant la couverture maladie (y compris Covid) - Prise en charge des frais de séjour restant en cas d'interruption de voyage

Luggage and sports equipment coverage

Worldwide coverage for lost luggage and damaged sports equipment, including protection for suitcases, cameras, sports equipment, and souvenirs purchased on site

Source

- Couverture mondiale pour les valises perdues et le matériel sportif endommagé - Protection pour les valises, appareils photos et équipements sportifs. - Couverture des souvenirs achetés sur place

Winter sports specific coverage

Specific covers for winter sports activities included in medical assistance component

Source

- Garanties spécifiques pour le sport d'hiver

Vehicle breakdown and accident assistance

Vehicle breakdown or accident assistance abroad with towing and replacement vehicle provision

Source

Grâce à l'assurance Travel, nous dépannons votre véhicule, le remorquons et vous mettons également à disposition un véhicule de remplacement si nécessaire.*

Trip cancellation ceiling by tier

The annual trip cancellation guarantee is capped at €2,500 per trip/person under Classic, €3,500 under Confort, and €5,000 under Privilège.

Source

Travel accident death/disability capital by tier

The travel accident guarantee pays a death capital of €15,000 (Classic), €40,000 (Confort), €80,000 (Privilège), and a permanent disability capital of €25,000 (Classic), €60,000 (Confort), €100,000 (Privilège).

Source

Modular coverage component selection

TRAVEL insurance allows customers to design their own coverage by selecting one or multiple independent components (medical assistance, trip cancellation, luggage, vehicle assistance)

Source

Section: TRAVEL, votre assurance voyage

Avec TRAVEL, vous êtes le seul maître à bord, vous confectionnez vous-même votre assurance voyage en optant pour une ou plusieurs composantes.

Three coverage tier levels

TRAVEL insurance offers three coverage levels: Classic, Comfort, and Privilege - each tier provides different reimbursement limits and assistance features

Source

Chaque garantie est disponible dans différents niveaux de couvertures : Classic Confort Privilège

Flexible policy subscription options

TRAVEL insurance can be purchased for either occasional single trips or as annual contracts, allowing customers to choose subscription period that matches their travel needs

Source

Il est possible de souscrire une assurance Travel pour un voyage occasionnel ou prendre un contrat annuel.

Assistance services via partner provider

Certain assistance services within TRAVEL may be provided by a partner assistance provider rather than directly by Baloise

Source

A savoir : certaines prestations d’assistance peuvent être réalisées par notre prestataire partenaire.

Sources