Reviewed from source documents

LA LUXEMBOURGEOISE, Société Anonyme d'Assurances et de Placement

LALUX

LALUX is a travel insurance for the Luxembourg market with no online purchase and 24/7 assistance.

Last verified Aug 30, 2026Reviewed by: Boleron EUUnderwritten by: LALUX Assurances
24/7 helpline

Direct payment

Not specified in the available sources.

Geographic scope

Worldwide

Cover applies to trips abroad for illness, accident and other insured events; the annual cancellation cover also reimburses costs for stays abroad and for 4 days in Luxembourg immediately before departure.

Unique selling points

  • A single annual policy covers all trips worldwide throughout the year, avoiding the need to buy separate insurance for each trip.
  • Annual cancellation/interruption cover extends to reimburse costs for stays abroad as well as 4 days spent in Luxembourg immediately before departure.
  • Flight delay protection covers hotel, meals and transfer costs for delays over four hours, overbooking or missed connections.
  • easyPROTECT is marketed as the only all-in-one contract in Luxembourg letting customers combine home, car, family civil liability, legal protection, accident and travel cover.

Coverage limits

Medical expenses

Covered

Medical expenses, medication and hospitalisation costs are covered in the event of illness or an accident abroad.

Source

Emergency medical treatment

Covered

Medical expenses, medication and hospitalisation costs are covered in the event of illness or an accident abroad.

Source

Hospitalization

Covered

Hospitalisation costs are covered in the event of illness or an accident abroad.

Source

Medical transport

Covered

As part of Assistance Annuelle, LALUX organises transport or transfer to a specialist clinic ("organisation du transport ou du transfert dans une clinique spécialisée") and provides search and rescue cost cover up to 5,000 EUR ("Frais de recherche et sauvetage (max. 5.000 EUR)"); no separate transport-only monetary limit is stated in the IPID.

Source

Medical Evacuation

€50,000

Rapatriement en cas de maladie (si médicalement utile) ou décès, jusqu'à concurrence de 50.000 EUR par personne assurée et par année civile.

Source

Search and rescue costs

€5,000

Search and rescue costs are covered up to a maximum of EUR 5,000 for guarantees valid during trips abroad in the event of illness, accident and other covered events.

Source

COVID-19 treatment

No limit stated

Not specified in the available sources.

Source

24/7 assistance

No limit stated

Not specified in the available sources.

Source

Key conditions

Assistance call deadline

Not specified in the available sources.

Unauthorized treatment

Not specified in the available sources.

Purchase while abroad

Not specified in the available sources.

Chronic conditions

Not specified in the available sources.

Pregnancy

Not specified in the available sources.

Pre-existing condition exclusions

Not specified in the available sources.

Coverage duration limit

Travel Pack is offered as an annual policy so that all trips worldwide throughout the year are covered under a single contract; the sources do not specify a maximum duration for a single trip.

Documents

easyPROTECT Travel Pack brochure

Other document

Open

IPID - Personal Services (easyPROTECT)

IPID

Open

LALUX IPID documents index

Other document

Open

Policy specifics

Trip cancellation

Annual trip cancellation or interruption costs for stays abroad and 4 days in Luxembourg covered in the event of illness, accident, death or major home damage before departure

Source

Baggage and luggage protection

Coverage for loss or damage to luggage, including electronic devices, car roof box contents, bicycles, skis and personal effects

Source

Medical repatriation

Coverage for medical repatriation costs and return travel expenses when medically necessary

Source

Flight delay compensation

Coverage for hotel, meals and transfer costs when flight is delayed more than four hours, overbooked, or missed connection occurs

Source

Annual coverage period

Travel Pack provides year-round protection for all trips worldwide within a single annual contract period

Source

Worldwide coverage

Travel Pack coverage applies anywhere in the world throughout the year without geographic restrictions

Source

easyPROTECT integration

Travel Pack is an optional add-on to easyPROTECT Home insurance, combining with home, auto, civil liability, legal protection and accident coverage

Source

24/7 assistance services

Round-the-clock assistance services available to policyholders during travel emergencies and unforeseen circumstances

Source

Sources