Insurer profile

OWM CZ Groep Zorgverzekeraar U.A.

CZ (Centraal Ziekenfonds) is one of the largest non-profit health insurers in the Netherlands, founded in 1930 in Tilburg. With approximately 4.1 million insured members and a market share of around 20%, CZ offers mandatory basic health insurance and a wide range of supplemental and dental insurance packages. CZ also acts as risk carrier for OHRA, Nationale Nederlanden, CZdirect, and Just health insurance labels.

Source
Legal entity
OWM CZ Groep Zorgverzekeraar U.A.
Headquarters
Tilburg, Netherlands
Regulator
Dutch Healthcare Authority (NZa) and De Nederlandsche Bank (DNB)
Phone
+31 88 555 77 77
Email
info@cz.nl
Last verified
May 2, 2026
Official website

Products from OWM CZ Groep Zorgverzekeraar U.A.

health

Basic Insurance – Zorgbewust Policy (Nature Select)

Budget-friendly mandatory basic health insurance (nature policy) covering GP, hospital and pharmacy care; care must be obtained from contracted providers.

health

Basic Insurance – Zorg-op-maat Policy (Nature Policy)

Mandatory basic health insurance (nature policy) offering coverage at contracted providers with 75% reimbursement for non-contracted care; the most popular CZ policy.

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Basic Insurance – Zorgvariatie Policy (Combination Policy)

Combination basic health insurance policy providing broader reimbursement for non-contracted care providers (except home nursing and mental health), offering more freedom of choice.

health

Supplemental Insurance – Start Package

Entry-level supplemental insurance covering a limited number of physiotherapy sessions and basic dental reimbursement for those needing minimal extra coverage.

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Supplemental Insurance – Basis Package

Supplemental insurance covering physiotherapy, alternative medicine and emergency care abroad; ideal for those wanting more security beyond the basic policy.

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Supplemental Insurance – Plus Package

Extended supplemental insurance with more physiotherapy sessions and higher reimbursements for alternative medicine and emergency care abroad; suitable for regular extra healthcare needs.

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Supplemental Insurance – Top Package

Most comprehensive supplemental insurance covering up to 20 physiotherapy sessions, extensive dental and alternative care reimbursements; for those seeking maximum healthcare security.

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Supplemental Insurance – Youth Package (Jongeren)

Supplemental insurance tailored for people up to age 30, covering physiotherapy, contraceptives, dental care and vaccinations at a balanced premium.

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Supplemental Insurance – 50+ Package

Supplemental insurance developed for people over 50, with tailored coverage including hearing aids, dentures, physiotherapy and preventive courses.

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Dental Insurance – Tandartsverzekering

Dental insurance covering check-ups, fillings, cleaning and other standard dental treatments up to a maximum reimbursement of €450 per year.

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Extended Dental Insurance – Uitgebreide Tandartsverzekering

Comprehensive dental insurance with higher reimbursements for complex treatments including crowns, bridges and orthodontics; requires a dentist's declaration.

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Group Health Insurance (Collective)

Group health insurance for employers, member organisations and self-employed persons, offering discounts on supplemental insurance, a HealthCheck, and tailored reimbursements for employees.

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Long-term Care (Wlz) – Care Office

Administration of the Long-term Care Act (Wlz) for over 78,000 people requiring intensive long-term care in six designated regions of the Netherlands.

travel

Reisverzekering via CZ (Travel Insurance via OHRA – CZ customer benefit)

Travel insurance offered to CZ customers in partnership with OHRA, providing 24/7 assistance and a 5% discount, with no double coverage for medical costs abroad already covered by CZ health insurance.

Regulatory updates

In March 2024, the NZa issued a formal directive to CZ for insufficient compliance with its duty-of-care obligations regarding waiting times in mental healthcare and specialist medical care. In February 2025, CZ became the first Dutch health insurer ever to be placed under enhanced supervisory oversight (verscherpt toezicht) by the NZa after follow-up checks found the directive had not been fully implemented. CZ submitted an improvement plan and the NZa conducted intensive monitoring including on-site visits. In December 2025, the NZa lifted the enhanced supervision, concluding that CZ had sufficiently addressed all outstanding improvement points.

Reputation and reviews

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