Extracted from source documents

Allianz Direct Travel insurance (Doorlopende Reisverzekering)

Underwritten by Allianz Direct Versicherungs-AG · Netherlands

travel insurance from Allianz Direct for the Netherlands market, with online purchase and 24/7 assistance.

Last verified Sep 1, 2026Sources

Online purchase24/7 helpline

Unique selling points

Allianz Direct operates its own alarm centres in 36 countries plus an international network of 400,000 helpers, so support is available almost anywhere in the world.

Allianz Direct's doctors annually assess the quality of medical care at hospitals, clinics and airports worldwide, so they know which facilities meet their standards before referring travellers.

Support is available 24/7, wherever you are, and always in Dutch.

The Premium tier is the only tier with a zero deductible on baggage claims, plus included personal liability, accident and DAS legal assistance cover not offered at Basic or Comfort.

The continuous policy can be purchased directly online and provides year-round cover for all trips without needing to take out a new policy each time.

Coverage limits

Optional · Comfort, Premium

Medical expenses abroad

Optional

Optional module ('Keuze: medisch'). If selected (Comfort or Premium tier), the necessary and reasonable costs of emergency medical/dental treatment abroad are reimbursed on top of the Dutch basic health insurance, including the mandatory deductible. Not available at Basic (n.v.t.).

Page 6/42

Section: A.2.1 Dekkingsoverzicht

Medische kosten Spoedeisende medische behandeling tijdens je reis

Optional · Comfort, Premium

Emergency medical treatment costs in the Netherlands

Optional

No limit stated

For emergency medical treatment received in the Netherlands during a trip, Comfort and Premium reimburse up to €1,000; not available at Basic.

Page 6/42

Section: A.2.1 Dekkingsoverzicht

in Nederland: • Medische kosten € 1000,- € 1000,-

Optional · Comfort, Premium

Hospital admission - guaranteed/advanced payment

Optional

If hospital admission is required, Allianz Direct can guarantee or advance payments up to the maximum reimbursement applicable under Medical Costs. Only available if the medical module (Comfort/Premium) is chosen; not available at Basic.

Page 16/42

Section: A.2.5 MEDISCHE KOSTEN

Moet je in een ziekenhuis worden opgenomen? Dan kunnen we betalingen garanderen of voorschieten, als dat wordt geaccepteerd, tot je maximale vergoeding voor Medische Kosten

Optional · Comfort, Premium

Follow-up / outpatient treatment costs (Netherlands)

Optional

No limit stated

Follow-up treatment costs incurred in the Netherlands after returning from a trip: €500 at Comfort, €1,000 at Premium; not available at Basic.

Page 6/42

Section: A.2.1 Dekkingsoverzicht

• Nabehandelingskosten € 500,- € 1000,-

Optional · Comfort, Premium

Emergency dental costs

€300 – €600

Emergency dental costs abroad or in the Netherlands: €300 at Comfort, €600 at Premium; not available at Basic.

Page 6/42

Section: A.2.1 Dekkingsoverzicht

• Tandartskosten € 300,- € 600,-

Optional · Comfort, Premium

Medically necessary transport to nearest hospital

Optional

Necessary costs of medically necessary transport by taxi, ambulance or air ambulance to the nearest hospital; only covered if the medical module (Comfort/Premium) is chosen, not available at Basic.

Page 6/42

Section: A.2.1 Dekkingsoverzicht

Medisch noodzakelijk vervoer naar het dichtstbijzijnde ziekenhuis per taxi, ambulance of ambulancevliegtuig

Covered

Emergency evacuation

Covered

Base SOS Hulpverlening cover (all tiers): necessary costs of transport to the nearest suitable medical facility if local facilities cannot provide adequate care, arranged and approved in advance by the Alarmcentrale.

Page 9/42

Section: A.2.3 SOS HULPVERLENING > Noodevacuatie

Als je ernstig ziek wordt, ernstig letsel oploopt of een medische aandoening krijgt ... en wij stellen vast dat de lokale medische faciliteiten geen passende medische zorg kunnen bieden, dan vergoeden wij de noodzakelijke kosten voor vervoer naar de dichtstbijzijnde medische instelling

Covered

Repatriation of mortal remains

Covered

Base SOS Hulpverlening cover (all tiers): necessary costs of transporting the deceased's remains to a funeral home near the home address, or one of the policyholder's choice in the country of residence.

Page 11/42

Section: A.2.3 SOS HULPVERLENING > Terugbrengen van jouw stoffelijk overschot

Besluit een familielid je uitvaart, begrafenis of crematie te regelen op de plaats van je overlijden? Dan vergoeden wij de noodzakelijke kosten tot het bedrag dat het ons zou hebben gekost om je stoffelijk overschot te vervoeren naar een uitvaartcentrum in de buurt van je woonadres.

Covered

Search and rescue costs

€1M

Base SOS Hulpverlening cover (all tiers): reasonable and customary costs of search or rescue by a professional team if reported missing or requiring rescue from an emergency, up to €1,000,000.

Page 14/42

Section: A.2.3 SOS HULPVERLENING > Opsporings- en reddingskosten

Word je als vermist opgegeven tijdens je reis? Of moet je worden gered uit een noodsituatie? Dan vergoeden wij de kosten van je opsporing of redding door een professioneel team tot redelijke en gebruikelijke kosten (maximaal € 1.000.000,-).

Conditional

COVID-19 / epidemic-pandemic illness treatment

Conditional

Epidemic/pandemic illness (incl. COVID-19) is explicitly not excluded under SOS Hulpverlening, Medical Costs or Annulering: base SOS assistance (evacuation, repatriation) applies at all tiers, while treatment cost reimbursement only applies if the medical module (Comfort/Premium) is chosen.

Page 9/42

Section: A.2.3 SOS HULPVERLENING

Als je ernstig ziek wordt, ernstig letsel oploopt of een medische aandoening krijgt (dit geldt ook als je een epidemische of pandemische ziekte zoals COVID-19 krijgt) tijdens je reis

Excluded

Pre-existing conditions

Excluded

Damage, a condition or an event that was already known, foreseeable or to be expected at the time the insurance was taken out is never covered (general exclusion: 'voorziene omstandigheden').

Clause 5Page 7/42

Section: A.2.2 Wanneer ben je nooit verzekerd? > Voorziene omstandigheden

Schade, toestand of gebeurtenis die al bekend, te voorzien of te verwachten wasop het moment dat je de verzekering afsloot

Optional

Winter sports cover

€350 – €750

Optional add-on module ('mits gekozen'). If selected, sports equipment is covered under Baggage terms up to €350 (Basic) / €500 (Comfort) / €750 (Premium); rental of replacement equipment same limits; missed prepaid sports activities up to €500 at all tiers. Recreational diving, cross-country skiing, ice-skating and sledding are included by default and not treated as higher-risk sports.

Page 7/42

Section: A.2.1 Dekkingsoverzicht > Wintersporten en Risicosporten

Sportuitrusting € 350,- € 500,- € 750,-

Optional

High-risk sports (risicosporten) cover

€350 – €750

Combined with Winter Sports under one optional module. Covers higher-risk sports (e.g. hunting, alpinism, climbing sports, abseiling, caving, bungee jumping, skydiving, paragliding, ice climbing, deep diving beyond 40m) if explicitly selected; sports equipment and rental limits identical to the winter sports module (€350-€750 depending on tier).

Page 7/42

Section: A.2.1 Dekkingsoverzicht > Wintersporten en Risicosporten

Sportuitrusting € 350,- € 500,- € 750,-

Conditional

Pregnancy complications (cancellation/interruption trigger)

Conditional

No limit stated

Normal pregnancy or delivery without complications is excluded. However, discovering a pregnancy after taking out the policy, or medically confirmed pregnancy complications, is a covered reason for trip cancellation or interruption under the Annulering module, up to the applicable tier limit (€1,500 Basic / €2,500 Comfort / €3,500 Premium per person per insurance period).

Clause 7Page 8/42

Section: A.2.2 Wanneer ben je nooit verzekerd?

Normale zwangerschap of bevalling zonder complicaties. Is normale zwangerschap of bevalling zonder complicaties duidelijk vermeld als verzekerde gebeurtenis bij Annulering of Af- of onderbreking van de reis? Dan is dit onder die categorie wel verzekerd

Conditional

Liability for damage to rented accommodation

€500

If you are held liable for damage to rented accommodation (including a rented safe) during the trip, this is reimbursed up to €500. Only available at Premium tier of the continuous travel policy (n.v.t. at Basic/Comfort). Official proof of liability is required.

Page 7/42

Section: A.2.1 Dekkingsoverzicht

Je hebt schade aan een gehuurde accomodatie Aansprakelijkheid € 500,- € 500,- € 500,- n.v.t. € 500,-

Conditional

Legal assistance (DAS)

€50K

Legal assistance provided by DAS for travel-related disputes. Within Europe: necessary costs (kostprijs) are covered; outside Europe (if Worldwide cover is chosen): up to €50,000, with a €5,000 sub-limit for an externally chosen legal helper's fees where no mandatory legal representation applies, plus up to €12,500 for advancing bail/security. Only included at Premium tier of the continuous travel insurance (n.v.t. at Basic/Comfort); a €250 deductible applies when an external legal helper is engaged.

Page 29/42

Section: A.2.9 RECHTSBIJSTAND

Buiten Europa (als je 'Werelddekking' hebt afgesloten): tot € 50.000,-. Voor contractuele geschillen geldt dan wel een maximum van € 5.000,-.

Covered

24/7 SOS Alarmcentrale assistance

Covered

Included at all tiers: 24/7 reachability with multilingual staff; help finding a doctor or medical facility; hospital liaison with treating doctor; assistance replacing lost/stolen travel documents; translation services; urgent messaging and money-transfer assistance.

Page 4/42

Section: DEEL A.1 HULP BIJ SCHADE OF HULPVERLENING

We zijn 24 uur per dag bereikbaar voor je als je ons nodig hebt tijdens je reis. Waar je ook bent, we staan voor je klaar.

Key conditions

Assistance call deadline

You must contact the Alarmcentrale immediately in case of a claim; failing to do so may reduce your reimbursement. For cancellation/interruption/delay claims, you must notify all travel providers within 72 hours of learning that you must cancel or interrupt your trip; if a later notification lowers your refund, the difference is not compensated.

Unauthorized treatment

Transport/evacuation must be arranged and pre-approved by Allianz Direct. If you or someone on your behalf arranges transport without prior approval, reimbursement is limited to the amount Allianz Direct would have paid had it arranged the transport itself, and Allianz Direct is not responsible for unapproved transport.

Purchase while abroad

The policy is only available to residents of the Netherlands who are registered in the Dutch municipal register (BRP) and actually live in the Netherlands throughout the policy term. The sources do not separately address taking out the policy while already abroad.

Chronic conditions

Damage, a condition or an event that was already known, foreseeable or to be expected by you at the time you took out the insurance is never covered.

Pregnancy

Normal pregnancy or delivery without complications is excluded, unless explicitly listed as a covered event under Cancellation or Interruption. Discovering a pregnancy after taking out the policy, or medically confirmed pregnancy complications, can be a covered reason for cancellation or interruption, subject to the applicable tier limit.

Pre-existing condition exclusions

Any damage, condition or event that was already known, foreseeable or expected when you took out the policy is excluded from cover under all parts of the policy.

Coverage duration limit

The continuous travel insurance covers a maximum of 65 consecutive days per single trip, unless a different number of days is stated on the policy schedule. The policy itself has a minimum term of 1 year, after which it can be cancelled daily.

Direct payment

If hospital admission is required, Allianz Direct can guarantee or advance payment (if accepted) up to the maximum reimbursement for Medical Costs, provided the medical module (Comfort or Premium) has been selected.

Territorial scope

Worldwide option includes the United States. Europe option includes the Azores, Canary Islands, Madeira, non-European Mediterranean countries, and Russia up to the Urals and Caucasus, plus sea journeys between these areas. Cover also applies within the Netherlands for multi-day stays in paid accommodation (not a fixed pitch) or when a Dutch leg is part of a foreign trip.

Documents

Policy specifics

Medical expenses abroad

Coverage for emergency medical treatment and healthcare costs abroad, subject to coordination with home insurance

SourcePage 15/32

Section: A.2.5 Medische Kosten

Heb je tijdens je reis spoedeisende medische of tandheelkundige zorg nodig, vanwege een verzekerde gebeurtenis die hieronder staat? Dan vergoeden we de naar Nederlandse maatstaven redelijke en gebruikelijke kosten

Baggage loss and theft

Coverage for loss, theft, or damage to baggage during travel

SourcePage 13/32

Section: A.2.4 Bagage

Is je bagage kwijt, beschadigd geraakt of gestolen tijdens je reis? Dan vergoeden we de kosten tot de maximale vergoeding, min de terugbetalingen waar je recht op hebt

24/7 SOS assistance

Emergency assistance services including evacuation, repatriation, and family support coordinated by Allianz alarm central

Source

Section: Doorlopende reisverzekering afsluiten? > SOS noodhulpverlening

Noodzakelijk als je bijvoorbeeld vanwege ongeval, ziekte of overlijden van jezelf of familie terug moet naar Nederland. Dan wordt alles geregeld en zijn de extra reis- en verblijfs- en repatriëringskosten met deze dekking verzekerd.

Trip duration limitation

Maximum consecutive days per single trip allowed under continuous policy

Source

Section: Doorlopende reisverzekering afsluiten? > Veelgestelde vragen > Voor hoeveel reisdagen ben ik verzekerd?

Doorlopende Reisverzekering : 65 of 185 dagen

Geographic coverage selection

Policyholder can select coverage area: Europe only or Worldwide (with optional US/Canada inclusion)

Source

Section: Doorlopende reisverzekering afsluiten? > Wat is een doorlopende reisverzekering?

Je kunt kiezen uit dekking in alleen Europa of wereldwijde dekking (incl. VS/Canada).

Coverage tier options

Choice of three coverage levels: Basic, Comfort, or Premium with varying benefit limits and deductibles

Source

Section: Doorlopende reisverzekering afsluiten? > Doorlopende reisverzekering afsluiten?

Afhankelijk van de dekking die je kiest – Basic, Comfort of Premium – kun je bovendien aanspraak maken op een vergoeding bij ongevallen en voor medische kosten.

Travel advisory color-based coverage

Coverage varies based on official travel advisory colors from Dutch government (green, yellow, orange, red)

Source

Advance notification for medical services

Policyholder must obtain prior authorization from Allianz alarm central before incurring medical treatment costs for reimbursement eligibility

SourcePage 09/32

Section: A.2.3 SOS hulpverlening > Noodevacuatie

Jij of iemand anders namens jou contact met ons opneemt en wij al het vervoer van tevoren regelen. Als wij het vervoer niet hebben goedgekeurd of geregeld, dan vergoeden wij alleen tot het bedrag dat we hadden moeten betalen als wij het vervoer hadden geregeld.

Continuous policy minimum term and renewal

Policy binds for minimum one year; automatic renewal thereafter until actively cancelled; daily cancellation possible after first year

Source

Section: Doorlopende reisverzekering afsluiten? > Wat is een doorlopende reisverzekering? > Goed om te weten:

Het is een reisverzekering die je voor minimaal één jaar afsluit en die automatisch wordt verlengd. Na het eerste jaar is hij dagelijks opzegbaar.

Optional supplementary coverage modules

Winter sports and high-risk activities coverage available as optional add-ons; not included in base tiers

Source

Section: Doorlopende reisverzekering afsluiten? > Wintersport en activiteiten

Je kunt de aanvullende dekking Wintersporten en Risicosporten optioneel afsluiten.

Dutch residency requirement

Policy only available to individuals registered in Dutch municipal administration (BRP) throughout coverage period

SourcePage 02/32

Section: A. ONZE VERZEKERINGEN

Wij verzekeren alleen inwoners van Nederland. Dat houdt in dat je tijdens de looptijd van de verzekering(en): a. ingeschreven staat in een Nederlands Basisregistratie Personen (BRP)

Private travel use restriction

Coverage applies only to leisure and private travel; business travel, professional assignments, and related journeys are excluded

SourcePage 02/32

Section: A. ONZE VERZEKERINGEN > Welke soort reizen zijn verzekerd?

De verzekering geldt uitsluitend voor privéreizen, zoals: vakantie met een recreatief karakter

Family member coverage scope

Policy can cover spouse/partner and children (including home-living adult children up to age 30 if full-time student)

SourcePage 02/32

Section: A. ONZE VERZEKERINGEN > Wie is verzekerd?

De meeverzekerde(n): dit zijn de personen die op het polisblad staan. Hierbij beschouwen wij een thuiswonend kind of een uitwonend en voltijd studerend kind tot de leeftijd van 30 jaar als “kind”.

Sources

Allianz Direct Travel insurance