Extracted from source documents

OHRA Travel insurance (Doorlopende Reisverzekering)

Underwritten by OHRA Schadeverzekeringen (Nationale-Nederlanden Schadeverzekering Maatschappij N.V.) · Netherlands

travel insurance from OHRA for the Netherlands market, with online purchase and 24/7 assistance.

Last verified Sep 1, 2026Sources

Online purchase24/7 helpline

Unique selling points

Policyholders can freely choose between Europe-only or worldwide cover and a maximum trip length of 45, 90, 180 or 365 days, tailoring the policy to their travel pattern.

Baggage cover is available in three selectable limits (Basis €1,250, Plus €2,500, Top €5,000), letting customers match the cover to the value of their belongings.

The OHRA Assistance Service is reachable 24 hours a day and can advance emergency medical costs abroad against a repayment guarantee.

Coverage limits

Optional

Medical Expenses

Optional

Optional module reimbursing medically necessary treatment costs abroad (doctors, hospitalisation and surgery, prescribed treatments and medicines, first prosthetics) that are not covered by the policyholder's Dutch basic health insurance, including amounts below the deductible or above the reimbursement maximum. Requires the policyholder to hold Dutch Basis Zorgverzekering.

Page 10

Section: Module Geneeskundige Kosten

U bent alleen verzekerd voor de kosten van medisch noodzakelijke behandelingen tijdens uw reis als u een Basis Zorgverzekering in Nederland heeft afgesloten.

Optional

Emergency Assistance for Accident or Illness

Optional

The OHRA Assistance Service's coordination of emergency help abroad (contacting the health insurer, and in emergencies advancing medical costs against a repayment guarantee) is included in the base cover; however, the actual medical treatment costs themselves are only reimbursed under the optional Medical Expenses (Geneeskundige Kosten) module, not under the base cover.

Page 1

Section: Basisdekking > Extra dekkingen

Extra dekkingen • Ongevallen • Geneeskundige Kosten • Geld en Cheques • Hulpverlening Motorrijtuig • Annulering • Wintersport

Optional

Hospitalisation and Surgery

Optional

Part of the optional Medical Expenses module: covers costs of hospital admission and surgery abroad, including costs incurred after the trip or policy ends if a longer hospital stay abroad is necessary.

Page 10

Section: Extra dekking Geneeskundige Kosten

ziekenhuisopname en operatie;

Optional

Outpatient Treatment

Optional

Part of the optional Medical Expenses module: covers doctor-prescribed treatments, examinations, dressings and medicines.

Page 10

Section: Extra dekking Geneeskundige Kosten

behandelingen, onderzoeken, verband- en geneesmiddelen die een arts heeft voorgeschreven;

Optional

Emergency Dental Treatment

€500

Part of the optional Medical Expenses module: up to €500 per insured for dental treatment needed because of an accident during the trip; treatment must take place no later than the 365th day after the accident.

Page 11

Section: Extra dekking Geneeskundige Kosten > Tandheelkundige behandeling

Heeft u door een ongeval tijdens uw reis een tandheelkundige behandeling nodig? Dan vergoeden wij de kosten van die behandeling tot maximaal € 500,- per verzekerde.

Covered

Medical Transport

Covered

Included in the base cover: the OHRA Assistance Service arranges and pays for transport of the insured to their home address after death, serious illness or an accident, plus extra travel and accommodation costs for co-insured travel companions.

Page 9

Section: Basisdekking > Persoonlijke hulpverlening

De OHRA Hulpdienst regelt en betaalt het vervoer van u of uw stoffelijk overschot naar uw woonplaats.

Covered

Medical Evacuation / Repatriation

Covered

Included in the base cover: if the insured cannot be treated locally, the OHRA Assistance Service arranges and pays for repatriation to the Netherlands after a serious illness or accident.

Page 9

Section: Basisdekking > Persoonlijke hulpverlening

De OHRA Hulpdienst regelt en betaalt het vervoer van u of uw stoffelijk overschot naar uw woonplaats.

Covered

Repatriation of Remains

€5.7K

Included in the base cover: if the insured dies, the OHRA Assistance Service arranges and pays for transport of the remains to the Netherlands; if next of kin instead choose burial or cremation at the location, OHRA reimburses up to the amount it saves by not repatriating, capped at €5,700.

Page 9

Section: Basisdekking > Persoonlijke hulpverlening

Wij vergoeden maximaal het bedrag dat we besparen door uw stoffelijk overschot niet te repatriëren, maar nooit meer dan € 5.700,-.

Covered

Search and Rescue

Covered

Included in the base cover: if the insured goes missing or has an accident, the OHRA Assistance Service arranges and pays for search, rescue and recovery by a competent authority.

Page 9

Section: Basisdekking > Persoonlijke hulpverlening

De OHRA Hulpdienst regelt en betaalt uw opsporing, redding en berging door een bevoegde instantie.

COVID-19 Treatment

No limit stated

Not addressed in the reviewed policy documents.

Excluded

Pre-existing Conditions

Excluded

Medical costs needed because of an illness or condition that already existed, or caused symptoms, before or on the start date of the trip are excluded from the Medical Expenses module; help related to a condition already being treated abroad before the trip is also excluded from the base cover.

Page 17

Section: Wat dekt uw reisverzekering nooit? > Extra dekking Geneeskundige Kosten

die nodig is door ziekte of aandoeningen die al vóór of op de ingangsdatum van de reis bestonden of klachten veroorzaakten;

Optional

Winter Sports Cover

€1.3K – €5K

Optional module reimbursing assistance costs, damage to own or rented winter sports equipment, and unused ski passes, lessons and equipment rental if the insured must return home early due to an accident or acute illness. The equipment limit equals the chosen baggage level: Basis €1,250, Plus €2,500 or Top €5,000 per person per trip.

Page 7

Section: Basisdekking > Bagage > Verzekerde bedragen reisbagage

Top € 5.000,-

Excluded

Adventure / High-risk Sports Cover

Excluded

Damage arising while practising high-risk sports is never covered: mountain sports off marked/easy trails (abseiling, mountaineering), watersports such as rafting, canyoning and kitesurfing, air sports such as parachuting, paragliding, hang gliding and bungee jumping, combat sports, motorised speed racing, horse racing and practising sport as a (secondary) profession.

Page 30

Section: Begrippenlijst > Risicovolle sporten

1. bergsporten: abseilen, bergklimmen. Uitzondering: wél verzekerd is een tocht die gaat langs gebaande paden, die begaanbaar zijn voor ongeoefenden;

Conditional

Pregnancy Complications

Conditional

Costs related to an existing pregnancy are excluded from the Medical Expenses module, but costs arising from complications of an existing pregnancy are covered, provided the complications were unforeseeable and treatment could not be postponed until return to the Netherlands.

Page 17

Section: Wat dekt uw reisverzekering nooit? > Extra dekking Geneeskundige Kosten

die verband houdt met een bestaande zwangerschap. Kosten als gevolg van complicaties van een bestaande zwangerschap zijn wel verzekerd, mits deze complicaties niet te voorzien waren en als het niet mogelijk was om de behandeling uit te stellen tot na terugkeer in Nederland;

Covered

Liability for Accommodation

€1.3K

Included in the base cover: up to €1,250 per event for damage the insured is liable for to the accommodation rented during the trip or its contents. This is limited to rented accommodation and does not cover damage to a (camper) car or (air/water)craft, i.e. it is not a general personal liability cover.

Page 10

Section: Basisdekking > Aansprakelijkheid logiesverblijven

U bent tot maximaal € 1.250,- per gebeurtenis verzekerd voor schade aan het logiesverblijf dat u huurt of de inventaris ervan.

Legal Assistance

No limit stated

Not addressed in the reviewed policy documents.

Covered

24/7 Emergency Assistance Line

Covered

Included in the base cover: the OHRA Assistance Service can be reached 24 hours a day on +31 26 400 2310, decides what help is given and which costs are reimbursed, and the insured may not arrange assistance independently.

Page 4

Section: Wat moet u doen als u hulp nodig heeft?

Neem zo snel mogelijk contact op met de OHRA Hulpdienst via telefoonnummer +31 26 400 2310. De Hulpdienst staat 24 uur per dag voor u klaar.

Key conditions

Assistance call deadline

The policyholder must contact the OHRA Assistance Service as soon as possible when help is needed; the Assistance Service decides what help is given and which costs are reimbursed.

Unauthorized treatment

The insured may not arrange assistance independently; if the insured does not fully cooperate with the Assistance Service, OHRA may stop giving help or reimbursing costs.

Purchase while abroad

Not addressed in the reviewed policy documents.

Chronic conditions

Help needed because of an illness, condition or disorder for which the insured was already being treated abroad before the trip began, or intended to seek treatment for, is not covered.

Pregnancy

Costs related to an existing pregnancy are excluded, except unforeseeable complications of that pregnancy, which are covered if treatment could not be postponed until return to the Netherlands.

Pre-existing condition exclusions

Medical costs needed because of an illness or condition that already existed, or caused symptoms, before or on the start date of the trip are excluded from the Medical Expenses module.

Coverage duration limit

The policyholder selects a maximum trip duration of 45, 90, 180 or 365 consecutive days on the policy schedule; if a trip unexpectedly lasts longer due to circumstances beyond the insured's control, cover continues for as long as that situation lasts.

Direct payment

In emergencies the OHRA Assistance Service contacts the policyholder's Dutch health insurer so that it pays medical costs directly; if needed, the Assistance Service advances the costs itself against a guarantee that the amount will be repaid as soon as possible after the policyholder returns home.

Territorial scope

In the Netherlands cover only applies to booked trips with at least one paid overnight stay; abroad, cover follows the chosen scope (Europe or worldwide) shown on the policy schedule.

Documents

Policy specifics

Medical Expenses - Optional Module

Optional additional coverage for medical costs abroad not covered by basic Dutch health insurance, including costs exceeding deductible thresholds or maximum reimbursement limits.

Source

Section: Dekking geneeskundige kosten > Reisverzekering nodig naast zorgverzekering?

De basis zorgverzekering vergoedt niet alle medische kosten op reis. Bijvoorbeeld als de kosten van medische hulp in het buitenland hoger zijn dan in Nederland. Met de dekking Geneeskundige kosten bij je reisverzekering, verzeker jij je aanvullend.

Baggage Coverage - Tiered Levels

Base coverage with three tiers: Basis (€1,250), Plus (€2,500), Top (€5,000) per insured per trip for baggage and travel documents against damage, theft, and loss.

Source

Trip Cancellation Coverage - Optional Module

Optional coverage for trip cancellation or interruption due to specified events, with maximum reimbursement of €1,500 per insured per trip per year for continuous travel insurance.

SourcePage 13

Section: Module Annulering

U bent hiervoor verzekerd tot maximaal € 1.500,- per verzekerde per reis.

24/7 Personal Assistance Service

24-hour personal assistance service covering emergency support for accidents, medical emergencies, passport theft, early return due to family illness, and other personal emergencies during travel.

Source

Section: Wat dekt een reisverzekering? > Gratis OHRA Hulpdienst

Als je een OHRA Reisverzekering hebt, kun je altijd rekenen op onze gratis hulpdienst. Als je op vakantie hulp nodig hebt, is het fijn om direct iemand aan de lijn te krijgen. Bijvoorbeeld als je naar het ziekenhuis moet, als je paspoort is gestolen of als je naar huis wilt omdat een familielid ernstig ziek is. De OHRA Hulpdienst is dag en nacht bereikbaar op 026 400 23 10 .

Maximum Trip Duration Selection

Policyholder must select maximum consecutive trip duration: 45, 90, 180, or 365 days. Coverage applies only to trips within selected duration.

Source

Geographic Coverage Scope Selection

Policyholder must select coverage scope: Europe-only or Worldwide. Changes must be reported within 30 days.

Source

365-Day Medical Claim Window

Medical costs arising from a covered accident are reimbursed even after the trip or policy ends, provided they are incurred in the Netherlands no later than the 365th day after the accident date; dental treatment following an accident must also take place within 365 days of the accident.

SourcePage 11

Section: Extra dekking Geneeskundige Kosten

deze kosten moet maken door een ongeval waarvoor wij u een vergoeding betalen. Maar dit doen wij alleen als u de kosten in Nederland maakt en tot uiterlijk op de 365e dag na de datum van het ongeval.

Dutch Residency Requirement

OHRA can only insure individuals residing in the Netherlands. Coverage ceases if policyholder no longer resides in the Netherlands.

SourcePage 5

Section: Wat dekt uw reisverzekering? > Wie is verzekerd?

Op uw polisblad kunt u zien voor wie u de verzekering heeft afgesloten. Alleen personen die in Nederland wonen, zijn verzekerd.

Basic Dutch Health Insurance Prerequisite

For medical expenses module coverage, policyholder must have basic Dutch health insurance (Basis Zorgverzekering) in force. Medical cost reimbursement is supplementary and limited to gaps not covered by basic insurance.

SourcePage 10

Section: Module Geneeskundige Kosten

U bent alleen verzekerd voor de kosten van medisch noodzakelijke behandelingen tijdens uw reis als u een Basis Zorgverzekering in Nederland heeft afgesloten.

Immediate Claim Notification Requirement

Policyholder must notify insurer of claims as soon as possible and within stipulated time limits to preserve claim rights.

SourcePage 21

Section: Welke verplichtingen heeft u als u schade heeft? > Algemeen

Meld de schade zo snel mogelijk bij ons.

Police Report Requirement for Theft

For claims involving theft, burglary, robbery, vandalism, or loss of baggage or travel documents, written proof of police report must be submitted to insurer.

SourcePage 21

Section: Welke verplichtingen heeft u als u schade heeft? > Algemeen

U moet altijd een schriftelijk bewijs van uw aangifte aan ons geven.

Medical Assistance Obligation

Upon illness or accident, policyholder must immediately seek medical assistance and cooperate with insurer's prescribed medical examination by insurer-designated physician.

SourcePage 22

Section: Welke verplichtingen heeft u als u schade heeft? > Module Annulering

Bij ziekte of een ongeval moet u meteen geneeskundige hulp inroepen en u zo gedragen dat dit goed is voor uw herstel. Als wij dat vragen, moet u zich op onze kosten laten onderzoeken door een arts die wij aanwijzen en deze alle gewenste informatie geven;

Maximum Uninterrupted Stay Limit

Coverage for medical expenses is limited to continuous stays abroad of maximum 365 days. Stays exceeding 365 days are not considered temporary travel and medical costs after day 365 are not reimbursable.

SourcePage 5

Section: Wat dekt uw reisverzekering? > Wanneer bent u verzekerd? > Verzekerde reisduur

U bent maximaal 365 aaneengesloten reisdagen verzekerd met deze verzekering. Duurt uw reis onverwacht langer dan 365 dagen door iets waarop u geen invloed heeft? Dan blijft u verzekerd zolang dat zo is.

Sources