Insurer profile

Via Directa – Companhia de Seguros, S.A. (trading as ok! seguros)

ok! seguros (formerly OK! Teleseguros) is a Portuguese direct insurer operating without a traditional branch network, selling and managing policies online, by phone and via app since 1998, and belongs to Grupo Fidelidade.

Source
Legal entity
Via Directa – Companhia de Seguros, S.A. (trading as ok! seguros)
Headquarters
Lisbon, Portugal
Parent group
Fidelidade - Companhia de Seguros, S.A. (Grupo Fidelidade)
Regulator
Insurance and Pension Funds Supervisory Authority (ASF)
Phone
+351 213 212 001
Email
equipaok@okseguros.pt
Founded
1998
Last verified
Aug 26, 2026
Official website

Products from Via Directa – Companhia de Seguros, S.A. (trading as ok! seguros)

motor

ok! Auto Insurance

Car insurance ranging from basic third-party liability to comprehensive plans with own-damage, glass, theft and replacement vehicle cover.

motor

ok! Moto Insurance

Motorcycle insurance covering mandatory third-party liability plus optional own-damage, driver protection and legal defence.

property

ok! Home Insurance

Modular home insurance for owners and tenants covering fire, theft and household emergency assistance.

health

ok! Health Insurance (by Multicare)

Private health insurance leveraging the Multicare network, with base cover for online medicine plus optional modules for consultations, exams and hospitalisation.

travel

ok! Travel Insurance

Travel insurance providing medical assistance and support for trip mishaps such as flight cancellations, with 24/7 assistance.

health

ok! Personal Accident Insurance

Personal accident insurance covering accidents in Portugal and abroad, 24 hours a day, with death/disability capital and civil liability cover.

other

ok! Biker Insurance (bicycles and scooters)

Personal accident insurance for cyclists and e-scooter riders, covering death/disability, medical expenses, civil liability and 24/7 assistance at a fixed price.

accident

ok! acidentes pessoais

Personal accident insurance covering hospitalisation, medication, permanent disability/death benefits and third-party liability, in Portugal and abroad, 24/7.

Regulatory updates

Via Directa – Companhia de Seguros, S.A. is registered with the ASF under registration number 1142, with its head office at Rua Alexandre Herculano 53, Lisbon, and NIPC 504011944. Like the rest of the Portuguese insurance sector, it was subject to the transition to the IFRS 17 accounting standard effective 1 January 2023, and remains under ASF's ongoing prudential (Solvency II) and market-conduct supervision, including consumer complaint handling requirements (mediation via CIMPAS) and adherence to ASF's general regulatory reporting obligations.

Reputation and reviews

Facebook

88,413 likes

Trustpilot

1.4

43 reviews

Offer pages

Motor third-party liability

ok! seguros is a motor third-party liability insurance for the Portugal market with online purchase and limited assistance availability.

Last verified Sep 2, 2026

Travel insurance

ok! seguros is a travel insurance for the Portugal market with online purchase and 24/7 assistance.

Last verified Aug 26, 2026