ABC Insurance S.A.
ABC Insurance
ABC Insurance is a motor casco insurance for the Romania market with no online purchase and limited assistance availability.
Direct payment
Two repair options: (1) Partner service network – ABC Insurance pays the partner service directly (direct settlement between ABC Insurance and the service unit); (2) Own-repair (regie proprie) – the insurer calculates a compensation offer based on damages and the insured's amount is transferred to the insured's bank account, allowing repair at a service of the insured's choice.
Geographic scope
Romania (primary); also covers events abroad under external Casco procedure
Coverage applies to events occurring in Romania (Casco intern) and outside Romania (Casco extern); for events outside Romania but with repair in Romania, the internal procedure applies.
Unique selling points
- Two flexible repair options: direct settlement with ABC Insurance partner service network or reimbursement for repairs at a service of the insured's own choice.
- Comprehensive basic-risk package covering collisions, fire, explosions, natural catastrophes, theft and vandalism in a single standard policy.
- Electronic reconstatation and payment approval for partner service units, speeding up the repair process without requiring the damage inspector to travel to the service.
- Coverage extends internationally: events occurring outside Romania are handled under a dedicated external Casco procedure, allowing the insured to manage claims by email without returning to Romania.
- Quick windscreen chip and scratch repair available at partner centres without requiring full windscreen replacement.
Coverage limits
Own damage (collision, impact, overturning, fire, explosion)
Covered
Coverage for damage caused by collisions, impacts, overturning, fire and explosions. These are the basic risks covered under the ABC Insurance Casco policy. The insured sum is the ceiling for any compensation.
Total loss
Covered
Total loss is declared when the vehicle is stolen or when the cost of repairs (plus transport and damage-limitation costs) equals or exceeds 85% of the insured sum at the date of the insured event. In case of total loss the insurer is not obliged to take over the wreck. Compensation is limited to: (a) for theft – the insured sum; (b) for fire-caused total destruction – the insured sum minus the wreck value; (c) for repair at an authorised service – repair cost not exceeding the insured sum; (d) if the vehicle is not repaired – the insured sum minus the wreck value.
Partial loss (avarie parțială)
Covered
Coverage for partial damage to the insured vehicle caused by insured risks including collisions, impacts, fire, natural perils and vandalism, where the repair cost does not meet the total loss threshold of 85% of the insured sum.
Theft and attempted theft
Covered
Coverage for vehicle theft and attempted theft. This is a basic risk covered under the ABC Insurance Casco policy. Theft must be notified within a maximum of 24 hours from the event.
Windscreen and glass damage
Covered
Minor windscreen damage (scratches, chips, stone impacts) can be repaired quickly at partner service centres without requiring full replacement of the windscreen. Full glass coverage details are not specified in available sources.
Natural perils and catastrophic events
Covered
Coverage for damage caused by natural disasters and weather phenomena (e.g. storms, hail, floods, lightning). This is a basic risk covered under the ABC Insurance Casco policy.
Vandalism and malicious acts
Covered
Coverage for damage caused by vandalism and other malicious acts. This is a basic risk covered under the ABC Insurance Casco policy.
Roadside assistance
Covered
The Ghid Daune Casco indicates procedures for vehicles that are immobile (tractare/depozitare), implying some form of roadside or towing assistance is available. Specific coverage limits and conditions are not stated in the available sources.
Replacement vehicle
Not offered
No replacement vehicle coverage is mentioned in any of the available official ABC Insurance sources for the Casco product.
Driver accident insurance
Not offered
No driver accident coverage is mentioned in any of the available official ABC Insurance sources for the Casco product. ABC Insurance offers a separate personal accident product.
Key conditions
Driver age and experience limit
No driver age or experience limits are specified in the available official ABC Insurance Casco sources.
Repair network requirements
Vehicle repairs may be carried out either at ABC Insurance partner service centres (with direct settlement between ABC Insurance and the service unit, and electronic payment approval) or at a service of the insured's own choosing under the own-repair (regie proprie) scheme, where the insured receives compensation transferred to their bank account. Repair details must always be discussed with the damage inspector at the time of assessment. ABC Insurance must issue payment approval within 48 hours of receiving the service centre's request.
Territorial scope
Coverage applies to insured events occurring both in Romania (Casco intern) and outside Romania (Casco extern). For external claims, the full process (damage assessment, repair) is handled by email correspondence with a specialist damage inspector. If an event occurs outside Romania but the insured opts for repair in Romania, the internal procedure applies.
Anti-theft requirements
No specific anti-theft device requirements are stated in the available official ABC Insurance Casco sources.
Claim notification deadline
For Casco policyholders, damage must be notified within 2 business days from the incident, or within a maximum of 24 hours in the case of theft, in order for the claim to be registered. Notification can be made online via avizaridaune@abcinsurance.ro or by phone at 021.230.51.51 (Monday to Friday, 09:00–16:00).
Deductible rules
No specific deductible (franșiză) amounts or rules are stated in the available official ABC Insurance Casco sources. The presence of deductibles may vary by policy contract.
Policy specifics
Collision damage
Coverage for damage caused by collisions, impacts, and accidents
Fire damage
Coverage for damage caused by fire and explosions
Natural disaster damage
Coverage for damage caused by natural disasters and weather phenomena
Theft coverage
Coverage for vehicle theft and attempted theft
Vandalism coverage
Coverage for damage caused by malicious acts and vandalism
Claims reporting procedure
Requirement to report damage within specified timeframe through various channels
Authorized repair network
Vehicle repairs must be conducted at authorized repair shops or can be done at insured's preferred location
Geographic coverage scope
Coverage applies to claims occurring in Romania and outside Romania with specific procedures