Insurer profile
Europ Assistance s.r.o.
Europ Assistance is the world's first assistance company, founded in Paris in 1963; it provides car, travel, home and health assistance services and travel/roadside insurance products, and has served the Slovak market since 2001 through its Prague-based Czech entity, as a 100% subsidiary of the Generali Group.
Source- Legal entity
- Europ Assistance s.r.o.
- Headquarters
- Prague, Czech Republic (serving the Slovak market from the same regional centre)
- Parent group
- Assicurazioni Generali S.p.A. (Europ Assistance Group / Redion)
- Regulator
- Národná banka Slovenska (NBS) – registered in the Slovak register of insurance intermediaries as an insurance agent/broker and independent claims adjuster (no. 020394PA); the underlying insurance products are underwritten by Europ Assistance S.A. Irish Branch, and the home regulator of the Czech operating entity is the Czech National Bank (ČNB).
- Phone
- +420 221 586 658
- poistenie@europ-assistance.cz
- Founded
- 1997
- Last verified
- Aug 26, 2026
Products from Europ Assistance s.r.o.
motor
AutoCare
Car assistance service covering towing, repatriation, replacement vehicle and roadside help across all Green Card countries, with cover up to €12,000.
motor
MotoCare
Assistance service for motorcycles and scooters covering roadside assistance, towing, storage, replacement transport and accommodation in case of breakdown.
motor
MotoCare Fun
A lighter variant of MotoCare for scooters, offering replacement transport (taxi or first-class train) in case of theft or breakdown, without a replacement vehicle or accommodation.
travel
TravelCare
Travel insurance with cover up to €4 million, 24/7 assistance, medical expenses cover and a virtual doctor service accessible worldwide.
property
Home assistance
Home assistance services helping clients resolve everyday household incidents such as plumbing, electrical or lock-related emergencies, offered as one of the company's four core service lines.
health
Health assistance
Health assistance services providing support for medical issues, including coordination of hospital treatment and related costs, offered as one of the company's four core service lines.
Regulatory updates
Europ Assistance operates in Slovakia via freedom to provide services from its Czech entity and is listed in the Slovak register of insurance intermediaries under registration number 020394PA. In 2024, Europ Assistance relaunched its AutoCare car-assistance product in Slovakia after a two-year pause, and in 2025 parent group Generali rebranded its global Care platform (Europ Assistance and Generali Employee Benefits) under the new name 'Redion'.
Reputation and reviews
Offer pages
Travel insurance
Europ Assistance is a travel insurance for the Slovakia market with online purchase and 24/7 assistance.
Last verified Aug 27, 2026