Imaway

Covers doctor fees, prescribed medications (during first medical assistance), hospitalisation costs, and ambulance ordered by a physician for a local journey. Limits vary by tier and geographic zone: Classic — Spain €600, Europe €75,000, Rest of World €75,000; Plus — Spain €50,000, Europe €500,000, World €1,500,000; Premium — Europe €1,000,000, World €6,000,000. In case of a vital emergency arising from an unforeseeable complication of a pre-existing or congenital condition, only the costs of initial emergency care within the first 24 hours from admission are covered.

Emergency medical treatment is included within the medical expenses guarantee. IMA IBÉRICA's medical team coordinates care and determines whether treatment occurs at the location of the incident or repatriation to the insured's habitual residence. The insurer must be contacted immediately at +34 91 390 73 18; treatments not previously authorised are excluded except in cases of force majeure. Covered limits are the same as under medical expenses by tier and zone.

Hospitalisation costs are covered as part of the medical expenses guarantee, subject to the same per-tier geographic limits (Classic: up to €75,000 outside Spain; Plus: up to €1,500,000 outside Europe; Premium: up to €6,000,000 outside Europe). If hospitalisation exceeds five days and no family member is present, IMA IBÉRICA provides a return flight (economy) or train (first class) for a family member and covers accommodation up to €80/day for up to 10 days.

Outpatient medical fees (doctor consultations, prescribed medications during first assistance, and physician-ordered local ambulance) are covered within the medical expenses guarantee. No separate sub-limit is stated for outpatient vs. inpatient; all fall under the same aggregate medical expenses limit per tier and geographic zone. Physiotherapy, rehabilitation, and aesthetic or elective procedures are explicitly excluded.

Covers urgent dental expenses abroad up to €60 (Classic tier). Endodontics, aesthetic reconstructions of prior treatments, prosthetics, crowns and implants are explicitly excluded. This is a sub-guarantee of the medical expenses coverage applicable only abroad. Plus and Premium tier limits not confirmed in available sources; Classic limit is €60.

IMA IBÉRICA covers ambulance transfer to the nearest clinic or hospital, coordination of medical transport by IMA's medical team, and transfer of the sick or injured insured to the prescribed hospital or habitual residence when return by the originally contracted means is not possible. The means of transport is determined by IMA IBÉRICA's medical team based on severity; a medical aircraft may be used if the insured is in Europe or Mediterranean-rim countries. Stated as "Incluido" (no monetary cap) in the Classic guarantee table.

Included within the sanitary transfer guarantee ("Traslado sanitario de enfermos y heridos"). IMA IBÉRICA's medical team determines whether evacuation is required and organises and bears the full cost of repatriation or transfer to the insured's habitual residence. No monetary cap is stated ("Incluido"). A medical aircraft may be used for insureds located in Europe or Mediterranean-rim countries.

In the event of the insured's death during a trip, IMA IBÉRICA organises and fully covers the transport of the mortal remains to the place of burial in Spain, including post-mortem conditioning costs in accordance with legal requirements. Funeral parlour and burial expenses are not covered. Stated as "Ilimitado" in the Classic guarantee table.

If the insured is exposed to a risk that generates search and rescue expenses by civilian or military rescue services or relief organisations, IMA IBÉRICA reimburses these costs up to the limit stated in the policy certificate and particular conditions. The Classic tier limit is €2,000. Note: mountain, sea or desert rescue is explicitly excluded under the general medical exclusions (section 16.2.1). This coverage applies to other rescue scenarios.

All Imaway travel insurance modalities include coverage for medical expenses and hospitalisation resulting from COVID-19 at the destination, including costs of a positive PCR test prescribed by a doctor. Extended stay due to medical quarantine and family accommodation costs are also covered. The specific monetary limits for COVID-19 treatment are the same as the general medical expenses limits per tier and geographic zone.

IMA IBÉRICA covers monetary compensation that may be claimed from the insured for involuntary bodily or material damage caused to third parties during the covered trip, per articles 1902–1910 of the Spanish Civil Code or equivalent foreign law. Includes legal costs and judicial bonds. Classic tier limit: €30,000. Professional liability, liability arising from motor vehicles, aircraft, firearms, deliberate acts, damage to entrusted objects, and contractual liability are explicitly excluded. The insured's co-travellers and their family members are not considered third parties.

IMA IBÉRICA provides a free, uninterrupted 24-hour information and assistance service, available 365 days a year. Contact is available via phone (+34 91 390 73 18 from abroad), WhatsApp, or email. The service coordinates all guaranteed coverages, provides tourist and administrative information, and manages claims in real time. Stated as "Incluido" in the Classic guarantee table with no monetary cap.