Insurer profile

Belfius Insurance SA/NV

Belfius Insurance SA/NV is the insurance arm of Belfius Bank & Insurance, a 100% Belgian bank-insurance group owned by the Belgian federal state. It is the 5th largest insurer on the Belgian market, offering a full range of Life and Non-Life products to private individuals, self-employed workers, businesses, social profit organisations and public sector entities via a multi-brand, multi-channel approach under the Belfius Insurance, DVV Insurance and Belfius Direct Insurance brands.

Source
Legal entity
Belfius Insurance SA/NV
Headquarters
Brussels, Belgium
Parent group
Belfius Bank & Insurance
Regulator
National Bank of Belgium (NBB) for prudential supervision; Financial Services and Markets Authority (FSMA) for market conduct supervision
Phone
+32 2 286 76 11
Email
complaints@belfius.be
Last verified
May 9, 2026
Official website

Products from Belfius Insurance SA/NV

motor

Car Insurance (Third-Party Liability / Pay-per-Km)

Mandatory third-party liability car insurance, available as a pay-per-kilometre formula through Belfius Direct Insurance, covering damages caused to third parties.

motor

Car Insurance Omnium (Comprehensive / Mini-Omnium)

Comprehensive (full omnium) or partial (mini-omnium) own-damage car insurance covering material damage to the insured vehicle.

motor

Motorbike Insurance

Third-party liability insurance for motorcycles and motorised two-wheelers travelling at speeds over 25 km/h autonomously.

motor

Bicycle Insurance

Comprehensive bicycle insurance covering theft, material damage, and assistance for all types of bicycles including e-bikes and speed pedelecs travelling at under 25 km/h.

property

Home Insurance (Owner) – app-normale

Fire and home insurance for property owners covering fire, water damage, theft, glass breakage, civil liability, and optional add-ons such as legal protection and garden cover.

property

Home Insurance (Tenant / Renter)

Flexible fire and home insurance for tenants covering the contents and civil liability of the rented property, available directly online via Belfius Direct.

property

Landlord Fire Insurance

Fire insurance tailored for landlords renting out an apartment or house, covering the building structure and landlord's civil liability.

liability

Family Insurance (Personal Liability) – app-normale

Personal civil liability insurance covering the insured and all members of the household for damages caused to third parties in daily life, with optional legal protection.

liability

Legal Protection Insurance

Legal protection insurance covering legal costs and advice in case of disputes in the private sphere, available as an add-on to the family insurance or car insurance.

health

Guaranteed Income Insurance (Accident & Disability)

Accident-linked death and permanent disability insurance tied to the Belfius payment account, providing a benefit of up to 12 or 24 months of income in the event of a serious accident.

health

Collective Hospitalisation Insurance

Group hospitalisation insurance for businesses and public sector employers, covering hospital costs not reimbursed by compulsory health insurance.

travel

Travel Insurance (Assistance & Medical)

Travel assistance and medical expense insurance covering unexpected health issues, repatriation, and luggage problems during holidays, organised in partnership with Europ Assistance.

travel

Travel Cancellation Insurance

Insurance covering financial losses due to the cancellation or interruption of a trip for covered reasons such as illness or unforeseen events.

pet

Pet Insurance (Dogs & Cats)

Insurance for dogs and cats covering unexpected veterinary costs and treatment fees, available through Belfius Direct Insurance.

life

Funeral Insurance

Funeral expense insurance allowing policyholders to plan and finance their funeral costs in advance, relieving family members of the financial burden.

life

Outstanding Balance Insurance (Mortgage Death Cover)

Compulsory death insurance linked to a mortgage loan, ensuring the outstanding loan balance is repaid in the event of the borrower's death.

life

Life Savings Insurance – Branch 21 (Belfius Life Plan / Pension Savings)

Branch 21 life insurance product offering a guaranteed interest rate (2.00%) and possible profit participation for pension savings, with a tax reduction of up to 30% on contributions.

life

Life Investment Insurance – Branch 21 (Belfius Invest Capital / Long-Term Savings)

Branch 21 life insurance investment product with a guaranteed rate (2.00%–2.80% depending on term) for capital building and long-term tax savings.

life

Life Investment Insurance – Branch 23 (Belfius Funds Plan / Long-Term Savings)

Branch 23 unit-linked life insurance product invested in internal funds for potentially higher returns, used within the long-term savings tax regime.

life

Group Insurance / Key Man Insurance

Employer-sponsored group life insurance and key man insurance solutions for businesses, covering employee retirement savings and the death or disability of key individuals.

property

Business & Fire Insurance (Commercial)

Fire and business property insurance for self-employed workers, small businesses and companies, covering buildings and professional contents against fire, water damage and other risks.

Regulatory updates

Belfius Insurance SA/NV is authorised by and registered with the National Bank of Belgium (NBB) under insurance company code 0037. Belfius Bank SA/NV, acting as a tied insurance agent, holds FSMA number 019649 A. On 4 September 2024, Belfius Bank concluded a settlement with the FSMA involving a payment of EUR 1 million for issuing bonds without an FSMA-approved prospectus, alongside a commitment to reinforce its legal risk management. Belfius Insurance's Solvency II ratio remained solid at approximately 200%, and it reported a record net profit contribution of EUR 273 million in 2024, up 14% year-on-year.

Reputation and reviews

Facebook

74,081 likes

Trustpilot

1.4

904 reviews

Google

3.9

Score of 3.9 found via third-party mapping site (readymap.be) for Belfius Insurance at Avenue Galilée 5, 1210 Brussels. Direct Google Maps URL for Belgium entity could not be confirmed; review count not available from that source.

Verified offer pages

Motor casco

Belfius is a motor casco insurance for the BE market with online purchase and 24/7 assistance.

Last verified May 9, 2026