Extracted from source documents

Generali Casco (own-damage car insurance) (Kasko Osiguranje Vozila)

Underwritten by Generali osiguranje d.d. · Croatia

casco (own-damage car insurance) from Generali for the Croatia market, with online purchase and 24/7 assistance.

Verified Aug 30, 2026 · Terms dated 2022-08-29

Online purchase24/7 helpline

Unique selling points

Premium pricing individually rewards each driver's skill and responsibility, not just standard vehicle risk factors, with extra discounts for experienced drivers in certain age groups.

Customers can freely combine partial-casco coverage modules (e.g. glass, wildlife collision, natural perils) to match their exact needs and budget.

Generali Autoasistencija roadside assistance is available 24/7, covering breakdowns, accidents, lost/locked-in keys and running out of fuel with a single phone call.

Fast, straightforward online informative premium calculation lets prospective customers get a casco price estimate without visiting a branch.

No-depreciation replacement rule for key wear parts (tyres, battery, exhaust, tarpaulins, fluids) means insureds are not penalised with amortisation deductions on these items during a covered repair.

Coverage limits

Covered

Full casco own-damage cover

100% of insured sum

Full casco covers destruction, damage or disappearance of the insured vehicle resulting from sudden events independent of the insured's or driver's will (collision, fire, explosion, lightning, storm, hail, falling objects, vandalism, etc.). The insurer's maximum liability per insured event is the sum insured stated on the policy.

Clause Članak 1.Page 1

Section: Značenje izraza > Članak 1.

IZNOS OSIGURANJA – najviši iznos obveze osiguratelja po jednom osiguranom slučaju; ... OSNOVICA ZA OBRAČUN PREMIJE – novonabavna vrijednost vozila koje se osigurava;

Covered

Total loss indemnity

100% of insured sum

In case of destruction or disappearance of the vehicle, indemnity is based on the vehicle's value at the time of assessment less the market value of any remaining parts and the agreed/obligatory deductible, using the new-vehicle purchase price on the date of loss reduced for depreciation. The insured sum entered on the policy is the upper limit of the insurer's liability.

Covered

Partial damage repair cover

100% of insured sum

For partial damage, indemnity equals the cost of repair (including dismantling/reassembly) less the market value of replaced residual parts; no depreciation deduction applies to new tyres, batteries, exhaust parts, tarpaulins, fluids and similar wear parts fitted as replacements.

Covered

Theft and robbery cover

100% of insured sum

Full casco covers theft, burglary theft, robbery and unlawful taking of the vehicle for use in driving; a vehicle is deemed stolen if not found within 30 days of reporting to the police. Coverage is excluded if a 'theft risk exclusion' premium discount was applied on the policy, and rights are lost if the vehicle was not properly locked/closed at the time of theft.

Covered

Glass breakage cover

100% of insured sum

Covers damage to standard factory-fitted glass on the vehicle (excluding light, mirror and panoramic-roof glass) arising from the perils listed for full casco; can also be purchased as a standalone partial-casco clause (STAKLA) with a limit equal to the insured sum on the policy.

Covered

Natural perils cover

100% of insured sum

Full casco covers lightning, explosion, storm (wind over 17.2 m/s), hail, snow/ice falling from objects or vegetation and avalanche, aircraft impact, flood, torrent and high water; can also be purchased as the standalone Djelomični kasko PRIRODNE NEPOGODE clause. Earthquake damage is explicitly excluded.

Covered

Vandalism / malicious acts of third parties

100% of insured sum

Full casco covers malicious acts or wilful misconduct of third parties causing damage to the insured vehicle.

Optional

Roadside assistance (Autoasistencija)

Optional

Available as a supplementary risk offering organisational or financial help in the event of breakdown, traffic accident, lost keys or running out of fuel; scope depends on the package chosen and is available 24/7 via phone.

Excluded

Replacement vehicle costs

Excluded

Under the current casco terms (103-0133), the insurer is not obliged to reimburse the cost of a replacement vehicle unless separately agreed; this is explicitly listed among costs the insurer does not cover.

Optional

Accident insurance (driver/passengers)

Optional

Optional supplementary risk paying agreed amounts in case of disability or death resulting from a traffic accident; cover is excluded if the accident results from attempted or completed suicide.

Key conditions

Driver age and experience limit

No explicit minimum driver age or experience threshold is set as an eligibility condition for casco cover in the T&Cs; however, premium calculation factors in individual driver characteristics (e.g., experienced drivers in certain age groups may receive premium discounts).

Repair network requirements

The T&Cs do not mandate use of a specific repair network; however, repair of the vehicle abroad is explicitly excluded from cover, and repair-cost indemnity is based on the cost of repair in the country.

Anti-theft requirements

The insured loses rights under the policy if the theft occurred because the vehicle was not locked and closed (convertible roof down/windows open) or if the theft was otherwise facilitated by the insured's negligence.

Claim notification deadline

A loss must be reported to the insurer immediately upon becoming known, with a written report submitted within 3 days; theft, robbery or unlawful taking must additionally be reported to the police within 24 hours.

Deductible rules

A contractually agreed deductible applies per claim. If several claims occur during the policy period, an additional mandatory deductible escalates: 30% of the base full-casco premium (min. 132.72 EUR) for the 2nd claim, 50% for the 3rd, 100% for the 4th, and 200% (min. 132.72 EUR) from the 5th claim onward. For vehicles with foreign registration plates, a mandatory deductible of 25% of the loss amount applies (min. 132.72 EUR).

Direct payment

The full premium or the first instalment must be paid when the policy is concluded, payable in cash, by debit or credit card, via payment slip/bank transfer, or by standing order; remaining instalments are due per the schedule shown on the policy.

Territorial scope

Valid across European states; valid only in the European part of Turkey; in Russia valid only from the border with a European state to the 55th meridian. Vehicles with foreign registration plates, trial plates, or construction-company vehicles are covered only within Croatia unless a special surcharge is agreed.

Documents

Policy specifics

Full casco coverage

Comprehensive coverage for destruction, damage or disappearance of insured vehicle resulting from sudden and unexpected events beyond insured's control

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Partial casco coverage

Optional coverage for selected risks including theft, fire, natural disasters, broken glass, and other specifically contracted perils

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Replacement parts coverage terms

Coverage for replacement parts does not deduct depreciation/amortization for certain consumable parts like tires, accumulators, exhaust system parts, tarps, liquids and other wear parts

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Leasing vehicle damage indemnification

For vehicles purchased via leasing, partial damage compensation is paid to insured (lessee), unless otherwise agreed

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Deductible/Franchise

Insured bears portion of damage up to the agreed franchise amount; insurer reduces damage payout by this amount

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Loss of rights for unlicensed/suspended drivers

Insured loses coverage rights when vehicle is driven by person without valid driver's license or whose license is suspended, with exceptions for learner drivers or employees

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Claims settlement timeline

Insurer must pay indemnity within agreed period not exceeding 14 days from date of written claim notification

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Damage assessment initiation period

Insurer must begin damage assessment and valuation within 5 working days of receiving written claim; otherwise insured may proceed with own assessment

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Geographical coverage scope

Coverage applies within European territory and EU jurisdiction; specific limitations exist for Turkey (European portion only) and Russia (up to 55th meridian)

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Automatic termination upon ownership change

Insurance automatically terminates at end of 24 hours on date when purchase agreement is notarized or when invoice is issued, except in cases specified in terms

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Subrogation of insured's rights

Upon payment of indemnity, insurer acquires all rights of insured against responsible third party up to amount of paid indemnity

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Premium payment methods

Full amount or first installment payable at policy conclusion via cash, debit/credit card, bank transfer/remittance, or standing order

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Generali Casco (own-damage car insurance)