Extracted from source documents

Allianz Travel insurance (Paket Putnog Osiguranja)

Underwritten by Allianz Hrvatska d.d. · Croatia

travel insurance from Allianz for the Croatia market, with online purchase and 24/7 assistance.

Last verified Aug 30, 2026Sources

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Key facts

Allianz

Unique selling points

Flexible duration: purchase a single-trip policy for 1 to 365 days, or an annual policy covering unlimited trips up to 28 days each.

Customer chooses their own sum insured for medical, accident, liability and baggage cover based on destination and needs.

Instant online purchase with the policy delivered digitally by email immediately after payment.

24-hour SOS telephone assistance available in the Croatian language during emergencies abroad.

Modular package lets customers add accident, liability, baggage, or trip cancellation cover on top of the base medical policy.

Coverage limits

Covered

Travel medical expenses

Covered

Base coverage of the package, including costs for emergency and necessary medical services. The sum insured is chosen by the customer according to needs and destination.

Page 1

Section: Pokriće osiguranja

putno zdravstveno osiguranje (koje uključuje pokriće troškova za hitne i nužne medicinske usluge) - osnovno pokriće

Covered

Emergency medical treatment

Covered

Covers costs of treatment, medicines, and operations required due to emergency medical intervention or accident abroad.

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Section: Pokriće osiguranja

preuzeti troškove (za liječenje, lijekove, operacije, prijevoz u najbližu bolnicu..)

Covered

Hospitalization

Covered

Covers costs of hospital treatment and transport to the nearest hospital in case of illness or injury during the trip.

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Section: Pokriće osiguranja

preuzeti troškove (za liječenje, lijekove, operacije, prijevoz u najbližu bolnicu..)

Covered

Outpatient treatment

Covered

Covers costs of outpatient medical services and medicines resulting from an emergency medical intervention or accident.

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Section: Pokriće osiguranja

preuzeti troškove (za liječenje, lijekove, operacije, prijevoz u najbližu bolnicu..)

Covered

Emergency dental treatment

Covered

Vaccination and dental costs are excluded, except for emergency dental intervention to relieve acute toothache, which is covered.

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Section: Što nije pokriveno osiguranjem

troškove cijepljenja i stomatološki troškovi (osim troškova hitne stomatološke intervencije)

Covered

Medical transport

Covered

Covers transport costs to the nearest hospital or medical facility in case of illness or injury.

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Section: Pokriće osiguranja

preuzeti troškove (za liječenje, lijekove, operacije, prijevoz u najbližu bolnicu..)

Covered

Medical evacuation / repatriation for treatment

Covered

If necessary, the insurer will organize repatriation of the insured for medical treatment.

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Section: Pokriće osiguranja

po potrebi organizirati repatrijaciju

Covered

Repatriation of remains

Covered

In the event of death, the insurer organizes transport of the body back home.

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Section: Pokriće osiguranja

u slučaju smrti, organizirati prijevoz tijela do kuće.

Covered

Search and rescue costs

Covered

Covers rescue costs in inaccessible locations or for providing necessary emergency medical assistance.

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Section: Pokriće osiguranja

pokriti troškove spašavanja na nepristupačnim mjestima ili radi pružanja nužne i hitne medicinske pomoći

Conditional

COVID-19 treatment

Conditional

Damages or costs caused by epidemics are excluded if the epidemic was already known before departure; if unknown at the time of contracting/departure, resulting medical treatment costs are covered under the standard emergency medical benefit.

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Section: Što nije pokriveno osiguranjem

sve štete ili troškove uzrokovane epidemijama, zagađenjem ili prirodnim katastrofama koje su bile poznate prije polaska na put;

Excluded

Pre-existing / chronic conditions

Excluded

Damages arising from chronic diseases, all costs related to treatment of malignant and cancerous diseases, and psychiatric or depressive illnesses are excluded.

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Section: Što nije pokriveno osiguranjem

štete nastale zbog kroničnih bolesti, sve troškove nastale u vezi s liječenjem malignih i kancerogenih oboljenja te uslijed psihičkih ili depresivnih bolesti

Excluded

Pregnancy complications

Excluded

Consequences of pregnancy or pregnancy complications are excluded from the travel medical cover.

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Section: Što nije pokriveno osiguranjem

posljedice trudnoće ili komplikacija u trudnoći

Optional

Personal liability insurance

Optional

Optional supplementary cover for non-contractual liability for damages due to death, bodily injury, health impairment, or damage/destruction of third-party property; sum insured is chosen by the customer, with a 100 EUR deductible per claim. Only available with single-trip policies, not with the annual travel policy.

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Section: Pokriće osiguranja

osiguranje od odgovornosti (pokriva izvanugovornu odgovornost za štete zbog smrti, ozljede tijela, narušenja zdravlja, oštećenja ili uništenja stvari treće osobe) - dopunsko pokriće

Covered

24/7 emergency SOS assistance

Covered

24-hour SOS telephone support in Croatian, guiding the insured to a doctor or medical facility and coordinating necessary care.

Section: Zašto odabrati Allianz putno osiguranje

U hitnim slučajevima na raspolaganju vam je SOS telefon s 24-satnim dežurstvom na hrvatskom jeziku

Key conditions

Assistance call deadline

The insurer must be notified of an insured event immediately or at the latest within 3-5 days, following the insurer's instructions and submitting all relevant documentation.

Unauthorized treatment

No explicit financial penalty for unauthorized treatment is stated; however, treatment or care that is not the result of an emergency medical intervention or accident, and operations/medical procedures that can safely be postponed until return home, are excluded from cover.

Purchase while abroad

The insurance contract for an individual trip must be concluded exclusively before the trip starts; the product is not intended for clients who already have an active travel medical insurance policy.

Chronic conditions

Damages arising from chronic diseases, including all costs related to malignant/cancerous conditions and psychiatric or depressive illnesses, are excluded.

Pregnancy

Consequences of pregnancy or pregnancy complications are excluded from the medical cover, though a sudden pregnancy disorder can trigger the optional trip cancellation benefit.

Pre-existing condition exclusions

Pre-existing chronic conditions and related treatment costs, including cancer and psychiatric illness, are excluded from cover.

Coverage duration limit

A single-trip travel policy can be contracted for 1 to 365 days; the annual travel policy runs for exactly one year, with each individual trip within it limited to a maximum of 28 days.

Direct payment

The insurance premium must be paid in full, in a single payment, before the trip starts, unless otherwise agreed. Available payment methods (card or bank transfer) depend on the chosen sales channel.

Territorial scope

Coverage is valid in all countries listed on the policy, except states where the insured has residence, entitlement to public healthcare, or holds citizenship

Documents

IPID - Travel medical insurance package (T2045-08, EUR) (opens in a new tab)

Product information sheet · PDF

IPID - Travel medical insurance (superseded, T2045-07, HRK) (opens in a new tab)

Product information sheet · PDF

Terms and conditions of the travel insurance package (T2145-07) (opens in a new tab)

Terms & conditions · PDF

Policy specifics

Trip cancellation coverage

Optional additional coverage that can be added to the base travel health insurance policy for trip cancellation

Source

Otkaz putovanja moguće je ugovoriti kao dopunsko pokriće uz putno zdravstveno osiguranje ili kao samostalnu policu uz uvjet da imate ugovorenu i aktivnu policu godišnjeg putnog osiguranja u Allianzu.

Annual travel policy

Annual policy covering all trips up to 28 days per trip throughout the year

SourcePage 1

Section: Ograničenja pokrića

ukoliko ste ugovorili policu godišnjeg putnog osiguranja u pokriću su vam sva putovanja u trajanju do 28 dana

Medical repatriation

Covers costs of transporting insured person back to home country for medical treatment

Source

Troškove repatrijacije osiguranika (povratka u Hrvatsku)

Baggage coverage

Optional additional coverage for baggage loss, damage or theft during travel

SourcePage 1

Section: Pokriće osiguranja

osiguranje prtljage (pokriva gubitak, oštećenje ili uništenje prtljage koju osiguranik nosi na sebi i sa sobom te trošak kupnje nužne zamjenske prtljage) - dopunsko pokriće

Accident insurance

Optional additional coverage for accidental death and bone fractures suffered during the trip; the sum insured is chosen by the customer.

Source

Section: Dodatna pokrića putnog osiguranja

Osiguranje od posljedica nesretnog slučaja (nezgode) za iznenadne događaje zbog čijih je posljedica došlo do prijeloma kostiju te smrti uslijed nezgode. Ugovaranje je moguće putem webshopa po pojedinačnoj (dnevnoj) polici.

Coverage duration options

Travel health insurance can be purchased from 1 to 365 days, or as annual policy

Source

Coverage territory

Travel health insurance covers medical expenses in foreign countries worldwide

Source

Putno zdravstveno osiguranje pokriva troškove nužnog liječničkog tretmana, operacija i lijekova, kao i troškove prijevoza do medicinske institucije i troškove repatrijacije osiguranika.

24-hour emergency support

24-hour SOS telephone support in case of medical emergency or accident while traveling

Source

Section: Zašto odabrati Allianz putno osiguranje