AXA Schengen Travel insurance (Schengen Europe Travel)
Underwritten by Inter Partner Assistance SA (AXA Schengen / AXA Assistance) · Cyprus
travel insurance from AXA Schengen for the Cyprus market, with online purchase and 24/7 assistance.
Verified Sep 12, 2026 · Terms dated 2024-06Sources
Key facts
- Medical transport up to €100,000
- Starting price: €8.90per tripAs published by the insurer — it does not say who the price is for
Unique selling points
Full premium refund if the subscriber provides official proof of a refused visa application.
Search and rescue costs covered up to €5,000 per insured person, included as standard.
Territorial coverage extends beyond the Schengen area to the UK, Ireland, Cyprus, San Marino, Andorra, Monaco and Vatican City.
Personal liability protection up to €10,000 per insured person is bundled in as standard, unlike policies that charge extra for it.
Optional add-ons let travelers raise medical cover to €250,000 or add baggage protection, unlike many competitors' fixed limits.
Coverage limits
Medical expenses coverage limit
€100K
Maximum guarantee of €100,000 per insured person for medical and hospitalization incidents that occur and are treated within the covered territory; this ceiling is shared with repatriation costs.
Section: 5. SEUIL D'INTERVENTION > 5.1 SEUIL D'INTERVENTION POUR FRAIS MÉDICAUX ET RAPATRIEMENT
garantie maximale de 100 000 € par personne assurée
Emergency medical and surgical treatment
€100K
AXA Assistance covers medical and surgical costs and medicines prescribed locally, within the overall €100,000 medical/repatriation ceiling per insured person.
Section: 4. ASSISTANCE PERSONNELLE A LA SUITE D'UN INCIDENT MÉDICAL > 4.2 PRISE EN CHARGE DES FRAIS MÉDICAUX
AXA ASSISTANCE prend en charge les soins médicaux suivants : Frais médicaux et chirurgicaux
Hospitalization costs
€100K
Hospitalization costs are covered within the €100,000 ceiling only when AXA Assistance's medical team determines the insured cannot be transported.
Section: 4. ASSISTANCE PERSONNELLE A LA SUITE D'UN INCIDENT MÉDICAL > 4.2 PRISE EN CHARGE DES FRAIS MÉDICAUX
Frais d'hospitalisation si les médecins d'AXA ASSISTANCE estiment que la personne assurée ne peut pas être transportée
Outpatient treatment
€100K
Local outpatient medical care, prescribed medicines and doctor-ordered local transport are covered within the shared €100,000 medical ceiling.
Section: 4. ASSISTANCE PERSONNELLE A LA SUITE D'UN INCIDENT MÉDICAL > 4.2 PRISE EN CHARGE DES FRAIS MÉDICAUX
Les frais de transport commandés par un médecin pour un voyage local
Emergency dental care
€150
Urgent dental care costs are covered up to a maximum of €150 per insured person.
Section: 4. ASSISTANCE PERSONNELLE A LA SUITE D'UN INCIDENT MÉDICAL > 4.2 PRISE EN CHARGE DES FRAIS MÉDICAUX
Frais de soins dentaires urgents, à concurrence de 150 € maximum par personne assurée
Doctor-ordered local medical transport
€100K
Transport costs ordered by a doctor for local travel are covered within the overall €100,000 medical ceiling.
Section: 4. ASSISTANCE PERSONNELLE A LA SUITE D'UN INCIDENT MÉDICAL > 4.2 PRISE EN CHARGE DES FRAIS MÉDICAUX
Les frais de transport commandés par un médecin pour un voyage local
Medical repatriation or transport following a medical incident
€100K
If AXA Assistance's medical team deems it necessary, the insured is transported by train, ambulance, scheduled airline or medically equipped aircraft to a better-equipped facility or towards the country of residence, within the shared €100,000 ceiling.
Section: 4. ASSISTANCE PERSONNELLE A LA SUITE D'UN INCIDENT MÉDICAL > 4.3 RAPATRIEMENT OU TRANSPORT À LA SUITE D'UN INCIDENT MÉDICAL
AXA ASSISTANCE organise et prend en charge le rapatriement ou le transport de la personne assurée
Repatriation of remains / funeral costs
€750
In case of death, AXA Assistance organizes repatriation of the body or supports local burial/cremation, covering post-mortem treatment, embalming and transport costs; coffin costs are capped at €750. Ceremony, burial and cremation costs are excluded.
Section: 4. ASSISTANCE PERSONNELLE A LA SUITE D'UN INCIDENT MÉDICAL > 4.5 ASSISTANCE EN CAS DE DÉCÈS
frais d'un cercueil, à concurrence de 750 € maximum
Search and rescue costs
€5K
The insurer covers the first €5,000 per insured person for search and rescue costs incurred to save the life or health of the insured, provided the rescue results from a decision by local competent authorities or official rescue services.
Section: 4. ASSISTANCE PERSONNELLE A LA SUITE D'UN INCIDENT MÉDICAL > 4.6 FRAIS DE RECHERCHE ET DE SAUVETAGE
L'assureur prend en charge les 5 000 premiers euros, par personne assurée
COVID-19 related medical expenses
Conditional
COVID-19 related medical expenses fall under the general medical expenses ceiling, but are excluded if the insured travels against a negative travel advisory, travel ban or red-zone warning issued by the competent authorities.
Section: 6. EXCLUSIONS
nous n'interviendrons en aucune manière ni ne vous indemnisons pour les dépenses engagées à l'étranger
Pre-existing medical conditions
Excluded
Any illness, disease or medical condition known to the insured and diagnosed before the booking date is excluded, including relapses or worsening of a pre-existing condition that presented a risk of rapid deterioration.
Section: 6. EXCLUSIONS
Tout fait, événement ou circonstance connus de la personne assurée avant la date de réservation
Winter sports cover
Excluded
The current Essential General Terms & Conditions exclude specific extreme winter sports and activities including heli-skiing, ski-jumping, ski mountaineering, snowcat skiing, tobogganing and the use of bobsleighs, luges or skeletons; ordinary recreational skiing is not separately addressed.
Section: EXCLUSIONS
tobogganing, heli skiing, ski acrobatics, ski flying, ski jumping, ski mountaineering, snowcat skiing, snow carting
Adventure sports cover
Excluded
The AXA Schengen Essential General Terms & Conditions do not offer a separate 'adventure sports' benefit. Under general exclusions applicable to all benefits, the policy excludes: competitive sports practiced at professional level, and self-exposure to needless peril (except in an attempt to save human life). A specific list of winter/extreme sports is also excluded from cover: tobogganing, heli-skiing, ski acrobatics, ski flying, ski jumping, ski mountaineering, snowcat skiing, snow carting, and the use of bob sleighs, luges or skeletons.
Section: 6. EXCLUSIONS > 6.1 EXCLUSIONS APPLICABLE TO ALL BENEFITS
Competitive sports practiced at professional level. • Accidents occurring during a motor race in which the insured party takes part as a competitor or as an assistance to a competitor.
Pregnancy complications
Conditional
Diagnosis, monitoring and treatment of pregnancy, childbirth and voluntary termination are excluded, as is any pregnancy after week 28, except for a distinct complication that could not have been foreseen before week 28.
Section: 6. EXCLUSIONS
Diagnostic, suivi et traitement de la grossesse, sauf l'existence d'une complication distincte
Personal liability coverage
€10K
Personal liability insurance is automatically included in the Essential cover (an enhancement over the Basic cover), covering bodily injury or property damage caused to third parties up to €10,000 per insured person.
Section: Schengen insurance with Personal Liability included
AXA Essential: Liability (up to €10,000 per insured person)
Personal accident / death & disability benefit
€10K
The Essential cover includes a personal accident benefit paying a lump sum of up to €10,000 per insured person in the event of serious injury or death, alongside personal liability, as an enhancement over the Basic cover.
Section: ESSENTIAL Coverage > Death and disability insurance
Death and disability insurance Lump-sum payment in the event of serious injury or death Up to €10,000
Legal assistance
Not established from the reviewed documents
Not addressed in the reviewed policy documents.
24/7 assistance call centre
Covered
AXA Assistance operates a call centre reachable 24 hours a day, 7 days a week, to be contacted as soon as a situation may involve costs covered by the policy.
Section: 2. OBJET, ÉTENDUE ET MISE EN ŒUVRE DE L'ASSISTANCE > 2.1 PROCÉDURE À SUIVRE EN CAS D'INCIDENT MÉDICAL
Le centre d'appel est joignable 24 heures par jour, 7 jours par semaine
Daily hospitalization allowance
€500
If hospitalized for more than 5 days, the insured is reimbursed €50 per day from the first day of hospitalization, up to a maximum of €500, to cover communication, personal care and visiting costs.
Section: 4. ASSISTANCE PERSONNELLE A LA SUITE D'UN INCIDENT MÉDICAL > 4.4 ASSISTANCE À UNE PERSONNE ASSURÉE PENDANT SON HOSPITALISATION > 4.4.3 Indemnité journalière
une indemnité journalière de 50 € dans la limite de 500 €
Hotel costs for extended stay due to medical grounds
€750
If the insured cannot travel back on the originally scheduled date due to medical necessity confirmed by AXA Assistance's doctor, hotel costs are covered up to €75 per night per room, capped at €750.
Section: 4. ASSISTANCE PERSONNELLE A LA SUITE D'UN INCIDENT MÉDICAL > 4.4 ASSISTANCE À UNE PERSONNE ASSURÉE PENDANT SON HOSPITALISATION > 4.4.2 Prolongation du séjour
un maximum de 75 € par nuit, par chambre, jusqu'à un maximum de 750 €
Communication costs with the assistance centre
€100
Communication costs incurred to contact the call centre are reimbursed once they exceed €30, subject to invoices, with an overall guarantee not exceeding €100; mobile data/information charges are not covered.
Section: 4. ASSISTANCE PERSONNELLE A LA SUITE D'UN INCIDENT MÉDICAL > 4.10 PRISE EN CHARGE DES FRAIS DE COMMUNICATION
la garantie totale ne dépassera pas 100 €
Assistance for theft/loss of identity or travel documents
€100
In case of loss or theft of identity/travel documents, AXA Assistance provides embassy/consulate contact details and covers round-trip transport costs to reach them, up to €100 per insured person.
Section: 4. ASSISTANCE PERSONNELLE A LA SUITE D'UN INCIDENT MÉDICAL > 4.11 VOL DE PIÈCES D'IDENTITÉ ET DE DOCUMENTS DE VOYAGE
prend en charge les frais de transport aller-retour, dans la limite de 100 €
Optional medical expenses ceiling extension
€250K
Subscribers may pay an additional premium starting at €2.90 to raise the medical expenses reimbursement ceiling from €100,000 up to €250,000.
Section: ESSENTIAL: Travel insurance for Europe and the UK
increase the reimbursement ceiling for medical expenses up to €250,000, starting at €2.90
Optional baggage protection add-on
€1K
For an additional premium of €10.90, subscribers can add baggage protection reimbursing up to €1,000 for loss, theft and/or damage, and up to €400 for delayed delivery.
Section: ESSENTIAL: Travel insurance for Europe and the UK
receive compensation of up to €1,000 for loss, theft, and/or damage to your luggage, or up to €400 for its delay
Key conditions
Assistance call deadline
The insured must contact AXA Assistance's 24/7 call centre as soon as a situation appears to involve costs falling within the guarantees, and before any intervention is organized; assistance arranged without AXA Assistance's prior agreement gives no right to later reimbursement.
SourceClause 2.1Page 5Section: 2. OBJET, ÉTENDUE ET MISE EN ŒUVRE DE L'ASSISTANCE > 2.1 PROCÉDURE À SUIVRE EN CAS D'INCIDENT MÉDICAL
Contactez le centre d'appels dès que la situation semble impliquer des frais entrant dans le champ d'application des garanties
Unauthorized treatment
Any service refused by the insured or organized without AXA Assistance's agreement does not give rise to any subsequent reimbursement or indemnity.
SourceClause 3.BPage 5Section: 3. CONDITIONS DE PRESTATION DU SERVICE D'ASSISTANCE
Toute prestation refusée par la personne assurée ou organisée sans l'accord d'AXA ASSISTANCE
Purchase while abroad
The contract must be purchased before leaving the country of residence; the insured's destination cannot be their own country of residence, and contracts taken out while the insured is already within the Schengen area are excluded.
SourceClause 7.1Page 11Section: 7. CADRE JURIDIQUE > 7.1 DATE DE PRISE D'EFFET DU CONTRAT
Le contrat doit être souscrit avant de quitter le pays de résidence
Chronic conditions
Any fact, event or medical condition known to the insured before the booking date, including relapse or worsening of a pre-existing pathological condition, is excluded from cover.
SourceClause 6Page 10Section: 6. EXCLUSIONS
Tout fait, événement ou circonstance connus de la personne assurée avant la date de réservation
Pregnancy
Pregnancy diagnosis, monitoring, childbirth and voluntary termination are excluded, along with any pregnancy beyond 28 weeks, except for a distinct complication that could not have been foreseen before week 28.
SourceClause 6Page 11Section: 6. EXCLUSIONS
Diagnostic, suivi et traitement de la grossesse, sauf l'existence d'une complication distincte
Pre-existing condition exclusions
Any illness, disease or medical condition known and diagnosed before the insurance was purchased is excluded from cover unless pre-authorized by AXA Assistance.
SourceClause 6Page 10Section: 6. EXCLUSIONS
Affection préexistante et diagnostiquée avec un risque d'aggravation
Coverage duration limit
The contract is concluded for the duration stated in the Special Conditions but is limited to a maximum of 180 consecutive days; in all cases, cover is limited to trips of a maximum of 6 consecutive calendar months.
SourceClause 7.2Page 11Section: 7. CADRE JURIDIQUE > 7.2 DURÉE DU CONTRAT
Le contrat est conclu pour la durée indiquée aux Conditions Particulières mais limitée à 180 jours consécutifs
Priority over other insurance
AXA Assistance only intervenes after the guarantees provided by other social security or welfare organizations to which the insured is entitled have been exhausted.
SourceClause 7.7.2Page 13Section: 7. CADRE JURIDIQUE > 7.7 SUBROGATION ET PLURALITÉ DES GARANTIES D'ASSURANCE > 7.7.2 Pluralité des garanties d'assurance
AXA ASSISTANCE n'intervient qu'après épuisement des garanties accordées par les autres organismes de prévoyance
Direct payment
The premium, including taxes and contributions, must be paid electronically in advance at subscription. If the subscriber provides official proof that the requested visa was refused, AXA Assistance will refund the cost of the contract, excluding transaction and money-transfer/exchange fees.
Territorial scope
Assistance is provided in all Schengen countries at the time of the insured event, plus San Marino, Andorra, Monaco, Vatican City, Cyprus, Ireland and the United Kingdom; the insured's own country of residence is never covered.
Documents
AXA Schengen Europe Travel - General Conditions of the Contract (FR, June 2024) (opens in a new tab)
Terms & conditions · PDF
AXA Schengen Essential Cover - General Terms & Conditions (EN) (opens in a new tab)
Terms & conditions · PDF
AXA Schengen Europe Travel - Insurance Product Information Document (ES) (opens in a new tab)
Product information sheet · PDF
AXA Schengen Europe Travel - Insurance Product Information Document (NL) (opens in a new tab)
Product information sheet · PDF
AXA Schengen Europe Travel - Insurance Product Information Document (DE) (opens in a new tab)
Product information sheet · PDF
Policy specifics
Cyprus explicitly included in Europe Travel coverage
Cyprus is explicitly listed in the territorial coverage for the Europe Travel (Essential/Premium) product as a non-Schengen EU country included in the coverage scope
SourceSection: Eligible countries
The countries of the European Union (including Cyprus and Ireland, which are not part of Schengen)
Optional medical expenses top-up to €250,000
For an additional premium starting at €2.90, medical coverage can be increased from the base €100,000 limit up to €250,000
SourceSection: Increase your medical expense ceiling and protect your luggage at a low price
Strengthen your health coverage : increase the reimbursement ceiling for medical expenses up to €250,000, starting at €2.90.
Optional baggage protection add-on
For €10.90 additional premium, baggage protection covers up to €1,000 for loss/theft/damage and €400 for delayed delivery
SourceSection: Increase your medical expense ceiling and protect your luggage at a low price
Protect your luggage : add a guarantee reimbursement of up to €1,000 for loss, theft, and/or damage - as well as up to €400 for late delivery - for only €10.90.
Country of residence is never covered
The insurance explicitly excludes coverage in the insured's country of residence under all circumstances.
SourceClause 2.2Page 5Section: 2. OBJET, ÉTENDUE ET MISE EN ŒUVRE DE L'ASSISTANCE > 2.2 COUVERTURE TERRITORIALE
la présente assurance ne couvre pas le pays de résidence de la personne assurée
Policy must be purchased before departure from home country
Contracts taken out while already within the Schengen area or other covered territory are void; purchase must occur before leaving the country of residence
SourcePage 1Section: Are there any restrictions on cover?
Contracts entered into when the insured is already present in the territorial zone covered by the policy. […] Take out a policy before your trip starts.
AXA Assistance pre-authorization required for all covered services
Insured must contact AXA Assistance call centre as soon as a situation involves potential covered costs; services arranged without prior agreement receive no reimbursement
SourceClause 2.1Page 5Section: 2. OBJET, ÉTENDUE ET MISE EN ŒUVRE DE L'ASSISTANCE > 2.1 PROCÉDURE À SUIVRE EN CAS D'INCIDENT MÉDICAL
Contactez le centre d’appels dès que la situation semble impliquer des frais entrant dans le champ d’application des garanties d’assurance décrites ci-après. […] Toute prestation refusée par la personne assurée ou organisée sans l’accord d’AXA ASSISTANCE ne donnera pas droit ultérieurement à un remboursement ou à une indemnité.
€20 fee for reimbursements outside the European Union
When reimbursing the insured party, any bank transfer outside the EU incurs a flat charge of €20 per transfer
SourcePage 12Section: 4. THE BENEFIT TABLE > ESSENTIAL
Please be aware that when you are reimbursed, any bank transfer made outside the European Union will incur a charge of €20 for each transfer. […] This means that the total amount you receive will be reduced by this fee every time a transfer is made.
Maximum single trip duration of 180 consecutive days
Coverage for any single trip is limited to a maximum of 180 consecutive days; standard Schengen visas allow only 90 days
SourcePage 8Section: 2. DEFINITIONS > MAXIMUM TRIP DURATION
For your Essential cover, your single trip can be up to 180 consecutive days.
Visa refusal full refund guarantee
Full premium refund provided if insured submits official proof of visa denial from embassy/consulate, excluding bank/transfer fees.
SourceClause 7.4Page 12Section: 7. CADRE JURIDIQUE > 7.4 PAIEMENT DE LA PRIME
AXA ASSISTANCE s'engage à rembourser le coût du contrat d'assurance
Travel advisory COVID-19 medical exclusion
COVID-19 medical expenses are excluded if travel occurs against government negative travel advisories, red-zone warnings, or travel bans.
SourceClause 6Page 10Section: 6. EXCLUSIONS
si vous décidez de voyager contre l'avis (avis négatif, interdiction de voyager, zone rouge)
Contract renewal restriction
The contract cannot normally be renewed without the insured leaving the Schengen area and other covered countries; an exceptional renewal is possible for non-EU residents unable to return home, for a maximum total of 6 months.
SourceClause 7.3Page 12Section: 7. CADRE JURIDIQUE > 7.3 RENOUVELLEMENT EXCEPTIONNEL DU CONTRAT POUR LES RESSORTISSANTS NON EUROPÉENS
le renouvellement ne peut être effectué que pour une durée maximale de six mois au total
Sources
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AXA Schengen Travel insurance