Insurer profile
AXA Seguros Generales, S.A. de Seguros y Reaseguros
AXA Seguros Generales is the main Spanish subsidiary of the French AXA Group, one of the world's largest insurers. Founded in Spain in 1991 through the merger of Mare Nostrum, Unión Condal, SICA Vida and Paternal SICA, it offers a broad range of insurance products for individuals, self-employed professionals and businesses, serving over 3.3 million clients through more than 7,000 points of sale across the country.
Source- Legal entity
- AXA Seguros Generales, S.A. de Seguros y Reaseguros
- Headquarters
- Palma de Mallorca, Spain
- Parent group
- AXA S.A.
- Regulator
- Directorate-General for Insurance and Pension Funds (DGSFP)
- Phone
- +34 911 119 508
- atencion.clientes@axa.es
- Last verified
- May 2, 2026
Products from AXA Seguros Generales, S.A. de Seguros y Reaseguros
motor
Car Insurance - Third Party (Basic)
Basic mandatory third-party liability car insurance covering civil liability, driver accident cover and roadside assistance.
motor
Car Insurance - Third Party Plus Windows
Third-party car insurance that also covers broken windows/windscreen replacement.
motor
Car Insurance - Extended Third Party (Fire & Theft)
Extended third-party car insurance covering civil liability, windows, fire and theft.
motor
Car Insurance - Comprehensive (All Risk)
Comprehensive all-risk car insurance covering own damage, third-party liability, windows, fire, theft and roadside assistance.
motor
Electric Car Insurance - Eco Kit (Comprehensive)
Comprehensive insurance for electric and plug-in hybrid vehicles, including coverage for the charging cable, charging station theft, and battery assistance.
motor
Motorcycle Insurance
Motorcycle insurance with three modalities (basic third-party, extended third-party and comprehensive), covering civil liability, rider accident and roadside assistance.
motor
Electric Scooter Insurance - Patinete360
New mandatory civil liability insurance for electric scooters complying with Ley 5/2025, with enhanced RC limits and optional legal protection, accidents and additional RC coverage.
motor
Bicycle Insurance - BiciFlexible
Bicycle insurance covering civil liability, legal protection, personal accidents, medical expenses, and theft or damage to the bicycle.
motor
Van and Professional Vehicle Insurance
Insurance for vans, derived vehicles, and professional-use cars, offering comprehensive coverage and 24-hour roadside assistance.
property
Home Insurance - FlexiBásico
Basic home insurance covering water damage, fire, theft, broken glass, civil liability and home assistance.
property
Home Insurance - FlexiConfort
Mid-range home insurance with all FlexiBásico coverages plus marble/ceramic breakage, family civil liability, fraudulent card use and total ruin.
property
Home Insurance - FlexiVip
Premium home insurance with the most comprehensive coverage, higher indemnity limits (up to €30,000 for family civil liability) and document replacement.
health
Health Insurance - Óptima / Óptima Joven
Private health insurance providing ambulatory care through AXA's medical network of over 44,000 services, with optional hospitalization coverage; available with or without co-payment.
health
Health Insurance - Óptima Plus (Premium / Reimbursement)
Top-tier health insurance combining network and free-choice coverage, with expense reimbursement of up to 90% in Spain and worldwide, and no co-payment.
health
Dental Insurance
Dental insurance providing free access to over 80 dental treatments (cleanings, simple extractions, radiology) and special prices on orthodontics, prosthetics and implants.
life
Life Insurance - Vida Protect
Flexible term life insurance with customizable coverage including death by any cause, permanent disability and critical illness.
life
Life Insurance - Vida Protect Mujer
Term life insurance designed for women, including the standard Vida Protect coverages plus an annual gynaecological check-up with ultrasound and mammograms.
life
Life Insurance - Vida Protect Senior
Term life insurance designed for men aged 49 and over (up to 70, extendable to 80), including specialist check-ups for ophthalmology, ENT and urology.
life
Dependency Insurance - Vida Dependencia Plus
Insurance that provides financial support in situations of severe or total dependency, with no waiting period, available from age 18 to 70.
life
Mortgage Life Insurance
Life insurance linked to a mortgage loan, covering the policyholder and family in case of death, disability or critical illness to protect against the loan.
other
Funeral / Decease Insurance
Funeral insurance covering all arrangements and associated expenses upon death, including transfers, burial services, repatriation, psychological assistance and legal advice.
travel
Travel Assistance Insurance
Travel insurance providing medical and emergency assistance, repatriation, and travel accident coverage for trips within and outside Spain.
travel
Trip Cancellation Insurance
Insurance covering trip cancellation costs due to illness, accident, natural disaster or other covered unforeseen events at the destination or place of residence.
other
Personal Accident Insurance
Personal accident insurance covering permanent disability, medical expenses and death resulting from an accident.
other
Sick Leave / Work Disability Insurance
Insurance providing income protection in the event of sick leave due to accident or illness.
liability
Dog Civil Liability Insurance
Civil liability insurance for dog owners covering material and personal damages caused by their dog to third parties, regardless of breed.
other
Hunting Insurance
Insurance for hunters covering civil liability, legal protection and personal accidents during hunting activities.
other
Fishing Insurance
Insurance for fishing enthusiasts covering civil liability, legal protection and personal accidents during fishing activities.
property
Business / Commerce Insurance
Tailored insurance for small businesses and offices, covering property damage, civil liability, legal protection and business interruption.
property
Startup Insurance
Flat-rate insurance product designed for startups and new businesses, offering comprehensive coverage at a fixed price for the first three years.
financial
Savings / Investment Insurance (PIAS - Asigna)
Long-term savings and investment insurance product (PIAS / Unit Linked) for building wealth over time with various risk profiles and investment horizons.
financial
Pension Plans
Range of pension plans adapting to different investment timeframes (short, medium and long term) and risk profiles.
pet
Veterinary Assistance Insurance (Mascota Sana)
Veterinary reimbursement insurance for dogs and cats in three modalities (Light, Comfort, Premium) covering up to 90% of veterinary expenses for illness or accident.
Regulatory updates
AXA Seguros Generales is registered with the DGSFP under administrative key C0723. In 2025, key regulatory developments included: (1) the launch of Patinete360, a new electric scooter insurance product anticipating the mandatory coverage requirements of Ley 5/2025 (personal mobility vehicles); (2) the registration of Correos (the Spanish postal service) as AXA's exclusive insurance agent with the DGSFP in May 2025, enabling distribution of AXA policies (auto, home, health, life and decease) across more than 800 Correos offices nationwide; and (3) the ongoing implementation of AXA Group's 2024–2026 strategic plan 'Unlock the Future', focused on sustainability and social protection. The DGSFP also updated maximum interest rates for 2026 (1.95% for life policies, 3.25% for pension plans), affecting guaranteed long-term policy margins across the sector.
Reputation and reviews
2.6
200 reviews
Score of 2.6/5 with approximately 200 reviews observed for AXA's Madrid headquarters Google My Business profile (Calle Emilio Vargas 6, Madrid). Direct Google Maps URL could not be confirmed as belonging to the Spain entity; score sourced from third-party review aggregator.