Insurer profile
Generali osiguranje d.d.
Generali osiguranje d.d. is a member of the Generali Group, one of the world's leading insurance groups. It offers life and non-life insurance products to individuals and businesses across Croatia, operating through five regional directorates and over 79 branches. The company re-entered Croatia in 2002 and merged with Libertas osiguranje in 2006.
Source- Legal entity
- Generali osiguranje d.d.
- Headquarters
- Zagreb, Croatia
- Parent group
- Generali CEE Holding B.V. (part of Assicurazioni Generali S.p.A.)
- Regulator
- Croatian Financial Services Supervisory Agency (HANFA)
- Phone
- +385 1 4600 400
- info.hr@generali.com
- Founded
- 1997
- Last verified
- May 13, 2026
Products from Generali osiguranje d.d.
motor
Compulsory Motor Third Party Liability Insurance
Mandatory third-party liability insurance covering damages caused to third parties by the insured vehicle.
motor
AO Plus – Extended Motor Third Party Liability
Extended compulsory motor liability insurance with broader coverage beyond the standard MTPL policy.
motor
Comprehensive Vehicle Casco Insurance
Full casco insurance covering all types of damage to the insured vehicle including accidents, theft, and natural events.
motor
Partial Casco Insurance
Partial casco insurance covering limited risks such as fire, theft, glass breakage, and natural disasters.
motor
Vehicle Occupant Accident Insurance
Accident insurance for the driver and passengers in the vehicle, covering injury, disability, or death from road accidents.
motor
Auto Bonus Protector
Add-on product that preserves the insured's bonus (no-claims discount) even after an accident.
motor
Auto Assistance (Roadside Assistance)
Roadside assistance service providing help in case of vehicle breakdown, accident, or other road emergencies.
property
Home Property and Household Contents Insurance (Moj Dom)
Comprehensive home insurance for real estate and household contents against fire, flood, earthquake, theft, and other risks.
property
Business and SME Property Insurance
Property insurance for small and medium enterprises and sole traders, covering business premises and assets.
health
Supplementary Health Insurance (Dopunsko)
Supplementary health insurance that covers participation costs (co-payments) in the Croatian public health system, with a 15% premium refund if unused.
health
Additional Health Insurance (Dodatno)
Additional voluntary health insurance providing broader healthcare coverage beyond the mandatory scheme, including specialist visits and hospitalisation.
health
Personal Accident Insurance (Paket 500 razloga)
Personal accident insurance for individuals aged 18–75, covering disability, injury, medical treatment, or death due to an accident.
life
Mixed Life Insurance (Mješovito životno osiguranje)
Mixed life insurance combining savings and death protection, paying out on survival to maturity or upon death.
life
Mixed Life Insurance with Single Premium
Mixed life insurance paid with a single lump-sum premium, providing both savings and life protection.
life
Term Life Insurance (Riziko – Death Cover)
Pure term life insurance providing a lump-sum payout to beneficiaries in the event of the insured person's death.
life
Endowment Life Insurance (Survival Cover)
Life insurance policy that pays out a sum upon the insured surviving to the end of the policy term.
life
Children's Life Insurance (Ziherica)
Unique mixed life insurance product where the sole beneficiary is a child, providing financial security for the child's future.
life
Long-term Savings Life Insurance (STRATEGO)
Long-term savings solution for policyholders combining financial goal support with life insurance protection.
life
Credit Life Insurance (Loan Repayment)
Life insurance linked to bank loan repayment, covering mortgage, personal, and consumer loans at partner banks including PBZ and Zagrebačka banka.
travel
Travel Insurance (2GO)
Travel insurance providing medical assistance and emergency coverage for trips abroad.
travel
Annual Travel Insurance (Horizont)
Annual multi-trip travel insurance for frequent travellers, providing medical and assistance coverage on all trips throughout the year.
other
Marine / Vessel Insurance
Insurance for recreational and commercial vessels covering hull damage, liability, and assistance at sea.
other
Transport / Cargo Insurance
Insurance covering goods in transit (cargo) and carrier liability for businesses involved in the transport of goods.
liability
Liability Insurance
General liability insurance protecting businesses and individuals against claims for bodily injury or property damage caused to third parties.
Regulatory updates
Generali osiguranje d.d. is actively supervised by HANFA and is listed in the official HANFA register of insurance companies. In 2024, HANFA granted approval for a new supervisory board member (Ivana Andabak) for a term from June 2024 to June 2028. HANFA also previously confirmed the mandates of management board members Vice Češljar and Zvjezdan Karlić (approved 2022). Generali is a member of the Croatian Nuclear Pool. The Croatian insurance market remains stable, with no systemic risks identified for 2024 per HANFA's consumer risk matrix.
Reputation and reviews
Trustpilot
1.5
26 reviews
No Croatia-specific Trustpilot page found for generali.hr. Score of 1.5/5 from 26 reviews was reported by investcroatia.hr, likely referencing the global generali.com Trustpilot page. The confirmed global Trustpilot page is trustpilot.com/review/generali.com (Italian HQ, not Croatia-specific).
Google Maps profile found for 'Generali osiguranje d.d. - Regionalna direkcija Split' (Poljička cesta 43, Split, Croatia) showing a 4-star rating. No confirmed Google Maps profile with a score was found specifically for the Zagreb headquarters at Slavonska avenija 1b. The Split regional directorate profile is the most specific Croatian Maps result with a rating found in search results.
Verified offer pages
Motor casco
Generali is a motor casco insurance for the HR market with online purchase and 24/7 assistance.
Last verified May 13, 2026
Motor third-party liability
Generali is a motor third-party liability insurance for the HR market with online purchase and 24/7 assistance.
Last verified May 13, 2026
Travel insurance
Generali is a travel insurance for the HR market with online purchase and 24/7 assistance.
Last verified May 13, 2026