Insurer profile

Genertel Biztosító Zrt.

Genertel Biztosító Zrt. is Hungary's first direct insurer, a member of the Generali Group, offering motor, home, accident and travel insurance sold exclusively through online and telephone channels.

Source
Legal entity
Genertel Biztosító Zrt.
Headquarters
Budapest, Hungary
Parent group
Generali Group (owned by Generali Biztosító Zrt.)
Regulator
Magyar Nemzeti Bank (MNB) - Central Bank of Hungary
Phone
+36 1 288 0000
Email
genertel@genertel.hu
Founded
2007
Last verified
Aug 27, 2026
Official website

Products from Genertel Biztosító Zrt.

motor

Compulsory Motor Third-Party Liability Insurance (KGFB)

Mandatory liability insurance covering damages caused to third parties by the insured vehicle.

motor

Casco Insurance

Comprehensive vehicle insurance covering collision, theft, and elemental damage to the insured's own car.

motor

miniCasco Insurance

A lower-cost partial casco product covering minor collision damage up to a capped amount.

motor

Theft Casco (Lopás Casco)

Partial casco cover focused on vehicle theft, available even for cars older than 15 years.

property

e-Home Insurance (e-lakás)

Home insurance protecting property and household contents with 3 selectable packages and around 20 basic coverages.

property

Genertel Start Qualified Consumer-Friendly Home Insurance

MNB-qualified consumer-friendly home insurance product offering standardized, comparable coverage terms.

health

e-Accident Insurance (e-baleset)

Accident insurance providing coverage for medical and income loss costs resulting from accidental injury.

travel

Travel Insurance

Travel insurance covering medical expenses, accidents and luggage issues abroad, purchasable up to 90 days before departure.

property

S.O.S. Lakásfix Add-on

Optional home assistance add-on providing rapid repair assistance services for household emergencies.

property

S.O.S. Elektrofix Add-on

Optional add-on assistance service covering repair of household electrical appliances.

travel

Travel Package Add-on (Utazás csomag)

Complimentary travel-related add-on package automatically included with Genertel home insurance policies.

Regulatory updates

In December 2021, the MNB concluded a comprehensive investigation of Genertel Biztosító and imposed a combined fine of HUF 22 million (HUF 21 million supervisory fine and HUF 1 million consumer protection fine) for deficiencies in the control of outsourced activities, MTPL/casco claims handling and portfolio management; the company was ordered to report on remediation measures by April 2022. The violations were stated not to affect the company's reliable operation. Genertel also received MNB approval to market Qualified Consumer-Friendly Home Insurance (MFO) products.

Offer pages

Motor casco

Genertel is a motor casco insurance for the Hungary market with online purchase and 24/7 assistance.

Last verified Aug 27, 2026

Motor third-party liability

Genertel is a motor third-party liability insurance for the Hungary market with online purchase and limited assistance availability.

Last verified Aug 27, 2026