Insurer profile

Genertel S.p.A.

Genertel is an Italian direct online insurance company, part of the Generali Group, founded in 1994 as Trieste e Venezia Assicurazioni and renamed Genertel in 2001; it was the first company in Italy to sell insurance policies by telephone and online.

Source
Legal entity
Genertel S.p.A.
Headquarters
Trieste, Italy
Parent group
Assicurazioni Generali (via Generali Italia)
Regulator
IVASS (Institute for the Supervision of Insurance)
Phone
+39 800 202 020
Email
quality@genertel.it
Founded
1994
Last verified
Aug 31, 2026
Official website

Products from Genertel S.p.A.

motor

Car Insurance (Third-Party Liability)

Mandatory third-party liability car insurance with optional add-ons like theft, fire, roadside assistance and driver accident cover.

motor

Car Theft & Fire Cover

Optional add-on guarantee protecting the vehicle's value against theft and fire.

motor

Motorcycle/Scooter Insurance

Third-party liability and optional add-on cover for motorcycles and scooters.

motor

Van/Commercial Vehicle Insurance

Insurance for vans and light commercial vehicles including cover for collisions with wild animals.

motor

Camper/Motorhome Insurance

Insurance coverage tailored for campers and motorhomes.

motor

Other Vehicles Insurance (quad, boat, etc.)

Insurance quotes available for other vehicle types such as quads and boats.

motor

Quality Driver (Telematics/Black Box Insurance)

Satellite/telematics-based car insurance that rewards attentive and virtuous driving styles with a black box.

motor

Driver Accident Insurance

Indemnifies the driver for injuries sustained in accidents, whether at fault or not.

property

Home Insurance

Home insurance covering theft, fire, water damage, natural events and third-party liability for the home and its occupants.

property

Genertel Quality Home & Care

Home insurance covering damage from natural events such as floods and earthquakes, as well as minor domestic accidents.

financial

Genertel Formula Mutuo (Mortgage Protection)

Insurance covering fire, explosion and implosion damage to a home purchased with an ongoing mortgage, including in case of loan portability.

pet

Dog and Cat Insurance

Third-party liability insurance for pet owners covering accidental damage caused by their dog or cat, plus health-related solutions.

liability

Family Insurance

Family protection insurance bundled with home and other coverages.

travel

Travel Insurance

Travel insurance covering hospitalization expenses for injury or illness, emergency repatriation, and third-party liability while traveling.

life

Life Insurance

Flexible and comprehensive life insurance protecting the policyholder and loved ones.

financial

Investment Policy

Investment policy combining protection with capital returns and a personalized savings plan.

financial

Savings Plan

A savings plan product offered as part of Genertel's financial protection range.

financial

Supplementary Pension (Pensione Integrativa)

An individual pension plan (PIP) of insurance type, registered with COVIP, designed to supplement the public pension, with an optional Long Term Care add-on.

life

Pensione Vita Genertel

A life insurance solution to protect the future of loved ones in a simple and flexible way.

Regulatory updates

Genertel is undergoing a corporate reorganization: in May 2026 IVASS authorized a partial demerger (scissione parziale) of Genertel S.p.A. in favor of Generali Italia S.p.A., alongside a transfer of insurance portfolio and merger of separate management funds. In 2025-2026 IVASS also imposed sanctions on Genertel, including a €533,000 fine in November 2025 and a €30,000 fine in February 2026, both related to late issuance of risk-status attestations, plus an earlier €30,000 fine in September 2025 for the same type of violation.

Reputation and reviews

Facebook

74,504 likes

Trustpilot

4.4

20,593 reviews

Offer pages

Motor casco

Genertel is a motor casco insurance for the Italy market with online purchase and 24/7 assistance.

Last verified Aug 31, 2026

Motor third-party liability

Genertel is a motor third-party liability insurance for the Italy market with online purchase and limited assistance availability.

Last verified Aug 31, 2026

Travel insurance

Genertel is a travel insurance for the Italy market with online purchase and 24/7 assistance.

Last verified Aug 31, 2026